just got an email
wordlife45
from support and they asked for a digital image of my access key insert. Do i just take a photo of i on a piece of paper?? im confused
Savio
They want you to take a picture of the access key on the sheet of paper that originally came with the game.
EDIT: I see from your other posts that you got the key online; you might want to tell them that and/or forward the e-mail with the key to them.
EDIT: I see from your other posts that you got the key online; you might want to tell them that and/or forward the e-mail with the key to them.
Neo Nugget
http://guildwarsguru.com/forum/showt...php?t=10323952
You could have asked this in the other thread you made
But yea, I think they mean a picture taken from a digital camera. Just make sure it's clear.
Curse you Savio!
You could have asked this in the other thread you made
But yea, I think they mean a picture taken from a digital camera. Just make sure it's clear.
Curse you Savio!
Kerwyn Nasilan
It might/probally is some kind of hack attempt, i might be wrong but I have never heard of this.
![[Morkai]](/static/static/../Img/avatar144860_1.gif){kind=avatar}
[Morkai]
Remember the cards you got with your games? That hold your keycodes? Take a photo of all 3 (assuming you have all 3)
Oh and btw...did you contact support? Because if they emailed you first do NOT reply with ANYTHING. And report the email to Anet's support immediately.
From the sounds of it they did email you first, it's probably a scam attempt.
Oh and btw...did you contact support? Because if they emailed you first do NOT reply with ANYTHING. And report the email to Anet's support immediately.
From the sounds of it they did email you first, it's probably a scam attempt.
wordlife45
no i emailed them first
Neo Nugget
He was having trouble with his key earlier, so I'm assuming he contacted support.
Edit:
<----Too slow as always.
Edit:
Quote:
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Originally Posted by wordlife45
no i emailed them first
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Quaker
Quote:
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Originally Posted by wordlife45
from support and they asked for a digital image of my access key insert. Do i just take a photo of i on a piece of paper?? im confused
|
If you purchased it from the online store, you probably don't have an actual card with a key on it, so you'll have to explain that to them and forward any info you have about the on-line purchase.
gremlin
One company I deal with online has a service where they log anything you buy from them.
They have my name and postal address as well as email and they keep a copy of the purchase date.
I never have to prove to them when I bought something Its brilliant I wish all companies did the same for online purchases.
They have my name and postal address as well as email and they keep a copy of the purchase date.
I never have to prove to them when I bought something Its brilliant I wish all companies did the same for online purchases.
Issac
What if you have more then one box, and don't remember which box has your CD key?