No sound at all.... :mad:

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

I don't know which section this should go in but here goes. I had no problems with my in-game sound at all until the 10th september update....now I have no sound at all for some reason, it's like it got muted and stuff but it's not. I'm really angry as I seem to be the only one with this problem. I am using a on-board realtek ac97 audio sound device...

moriz

moriz

??ber t??k-n??sh'??n

Join Date: Jan 2006

Canada

R/

Updated the FMOD sound library to correct several issues, notably a crash bug on multi-processor computers.

that's from the official wiki notes.

can you post the rest of your system specs?

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

Sure:

Os: Windows XP service pack 2
Processor: Intel Celeron 2.66Ghz/2.67ghz (no I have no idea what it means I don't even have a dual core)
Ram: 1GB
Graphics: Nvidia 8500 GT 1GB
Direct X 9.0c
Realtek Ac97 Audio

Taisayacho

Taisayacho

Wilds Pathfinder

Join Date: Jan 2007

England (GMT)

The Imperial Guards of Istan [TIGI]

R/

This sounds overly simplistic, and I doubt it will help much, but every once in a while my GW sound will stop working, I just have to restart my system. Have you tried that?

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

It has no sound on starting the game up. I've tried restarting the comp a dozen times

moriz

moriz

??ber t??k-n??sh'??n

Join Date: Jan 2006

Canada

R/

try running the game with the -dsound command line switch. this will force the game to use the old directsound software mixer. since your computer is fairly old, it might give you your sound back.

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

Yeah I tried that....but funningly enough it makes the game super laggy for some reason then =/ it's highly frustrating

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Hmm, wasn't there a -sndasio too?

...probably best to ignore me, though

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

Tried those options.....same as before, any way i can complain to anet about this? >_>

DutchGun

Frost Gate Guardian

Join Date: Mar 2006

Washington, USA

I might try looking to see if there's an updated sound driver for your system. That's always something to try when you have issues that no one else seems to be experiencing.

I've had strange sound issues cleared up when I updated my drivers before, so it's worth trying.

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

Thanks from a Private message I have recieved i am going to show you my specs via a test my computer I did via log in screen:

Time of this report: 9/13/2008, 05:30:59
Machine name: HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.66GHz
Memory: 1024MB RAM
Page File: 489MB used, 1970MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_0C98105B&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6290 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/6/2008 15:45:14, 4122112 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

I hope this will give some idea on whats gone wrong

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

You could try Realtek's generic drivers - http://www.realtek.com.tw/downloads/...3&DownTypeID=3 - although it is usually better to get them from your motherboard manufacturer.

DutchGun

Frost Gate Guardian

Join Date: Mar 2006

Washington, USA

Another one to try is:

-sndwinmm

I believe this outputs to the Windows Multimedia output driver. This would have higher latency than the directsound driver output, but it might work for you.

Cro Ronin

Pre-Searing Cadet

Join Date: Sep 2008

Croatia

Croatians Maniacs

W/Mo

I have some problem like you.Also have some sound Realtek ac97.update 10 september not working at all!
HELP !!!!!!!!!

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

I suggest that you people report this to A-Net via a support ticket on PlayNC. I am leaning more and more towards it being their problem.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Minako, I'd recommend updating to SP3 regardless of the current issues.

DutchGun

Frost Gate Guardian

Join Date: Mar 2006

Washington, USA

Quote:
Originally Posted by Brianna
I suggest that you people report this to A-Net via a support ticket on PlayNC. I am leaning more and more towards it being their problem.
Yeah, seeing as they explicitly mention a sound system update, that seems fairly certain. It probably wouldn't hurt to give them more info. Obviously, it's not everyone that's having an issue. It seems to be limited so far to Realtek AC97 drivers. Also, I think the more info we gather here, the easier it will be for the devs to fix.

Incidentally, is there anyone with a Realtek AC97 driver who's sound is ok? I'm curious exactly what the common thread is...

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

My second computer has the Realtek AC97 on it. I just started up Guild Wars to test the sound and everything seems fine, I can't really confirm if it messes up elsewhere though because I don't play anymore and it would be really annoying to go tons of places to find out.

My main computer just has ''Realtek HD Audio output'' for it's device. Both computers are running off of the Integrated mobo sound cards of course.

My motherboard on the second computer: Nforce4 - A754: http://www.newegg.com/product/produc...82E16813135190

Quote:
Sound driver version:

*Name: ALCXWDM.SYS

*Version: 5.10.0000.6220 (English)

*Date: 1/25/2007

*WHQL Logo'd: N/A

*Other Files: Blank

*Provider: Realtek Semiconductor Corp
Hardware acceleration on full. Taken from DxDiag.

Main computer's mobo: GeForce 7050 M-M http://www.ecsusa.com/ECSWebSite/Pro...nuID=1&LanID=9

Quote:
Sound Driver version:

*Name: RtkHDAud.sys

*Version: 5.10.0000.5443 (English)

*Date: 7/9/2007

*WHQL Logo'd: N/A

*Other files: Blank

*Provider: Realtek Semiconductor Corp
Full hardware acceleration enabled, taken from DxDiag.

Just posting all that for informational purposes, it works on my realtek audio systems as far as my tests go.

Oops and I almost forgot to mention, both systems are running off of Windows XP Professional SP2.

Minako Okanim

Minako Okanim

Academy Page

Join Date: Feb 2008

Orphans of Kukai

W/P

*sighs* My sounds STILL not working and I have tried everything. bar ripping my hair out and breaking into my savings to buy a soundcard >_>

Absinth187

Absinth187

Lion's Arch Merchant

Join Date: Sep 2005

32??45′26.49″N, 97??19′59.45″W

Some Like It Hot [sake]

Do you have any headphones plugged into your tower at all? I'm not a tech guru at all so I don't know how it could default possibly to headphones for a particular game, but it's the only thing I can think of. Also, maybe check your sound options in the Control Panel and in-game Options if you haven't already. Which you probably have...sorry I'm no help.

leekanataka

Pre-Searing Cadet

Join Date: Nov 2006

R/N

i have the same problem, no sound only in gw. kindda killed the mood to play. resolve to music in desktop + gaming

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Hmm, when I upgraded recently, I ditched my X-Fi and fell back to using the perfectly capable HD sound chip on my mobo. Everything was fine except for GW, which remained mute. I had to uninstall everything ever installed by Creative's bloody awful bloatware they call sound drivers. that fixed it.

I'd be tempted to DEL C:\ct* -all, but that would probably be unwise

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

Me thinks audio codec conflict...

Solution:

Uninstall ALL audio drivers, and make sure you are not using the generic nVidia sound driver from Forceware.

After this is done, restart the PC. Find your computer manufacturers site, and go to their driver download area. Find the most recent audio driver, and download and install that. Restart the PC once more.

Run Guild Wars, and hopefully, the conflict should be gone. If not, there is another step to try.

Mesmer

Ascalonian Squire

Join Date: Sep 2006

Me/

Aaargh reporting no sound with realtek audio too!!!

Started almost 15 days ago maybe less, only happens with guild wars, all other apps and games play sound.

Already had newest audio drivers, but uninstalled and reinstalled, still no sound.

Age

Age

Hall Hero

Join Date: Jul 2005

California Canada/BC

STG Administrator

Mo/

I would just go back to onboard sound if this were me but I would use soundblaster cards.No offence.

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

Soundblaster cards are so crappy these days.... ASUS Sonar cards destroy Creative's crap, especially with the new model doing direct HD decoding.

DutchGun

Frost Gate Guardian

Join Date: Mar 2006

Washington, USA

Try using -dsound to re-enable the old directsound software mixer. It's not a perfect solution, as it tends to be much slower than FMOD, but it might work for you.

ross84

Banned

Join Date: Nov 2007

Having the same issue here.

PC is fine and no problems with sound.

GW is on permanent mute though - despite checking the sound settings through F11

Very annoying.

Aciid Bu5t0r

Academy Page

Join Date: Mar 2008

Belgium

Dont Play With [Fire]

W/

ok guys sorry for bringing up 4-5 month old posts but i've found one possible fix (it worked for me), and some more suggestions.

for all those people who have no sound in guild wars only, but can get their sound to work with the -dsound switch: look into your guild wars installation folder (should be C:\program files\guild wars) and see if there is a file named dsound.dll . if there is, delete it. remove the -dsound switch from your guild wars shortcut and run the game as normal.

for people where this was not the problem, here are a few suggestions:
-run dxdiag and see if there are any problems on the audio tab. if there is, google for a solution.
-upgrade to the latest directx (9.0c for XP, 11 for vista and windows 7)
-upgrade to the latest drivers for your audio card. if you have on-board audio, look at your motherboard's manufacturer website for drivers.
-uninstall audio codec packages if you have any. There might be a conflict somewhere.
-do a system restore back to the point where sound in guild wars worked.

as a last resort
-do a clean install of your operating system and immediatley get the most up-to-date drivers for all your hardware, then try again