Arenanet Policy Inconsistency - "Cape Trim Transferrence" - Guild Wars Guru archive powered by Guild Wars Legacy

scheme

Pre-Searing Cadet

Join Date: Oct 2008

Team Everfrost [eF]

Mo/

04 Nov 2008 at 01:05 - 1

When I first looked on observer mode, I noticed that someone from the guild Dont Mess With The Don [mkay] had a silver trim on their cape. The pictures below are provided for proof about this matter.

Now, I know that the members of this guild were in a guild called "Goldcape or Ragequit [rQ]", which placed top 16 in the previous monthly automated tournament, while Dont Mess With The Don [mkay] did not even participate in this tournament. So, it is quite clear that [rQ]'s "Silver Trim" was transferred to [mkay].

Now here comes the Arenanet Policy Inconsistency - just one month before this matter, a friend of mine requested to transfer his guild's silver cape trim to another guild, only to be rejected by Arenanet. The following is an exact quote from the support ticket that he received:

First Message: (from my friend)

Quote:

Our guild recently placed top 16 in the monthly automated tournament, so is it possible, therefore, to transfer the silver cape we are awarded to a different guild (our reform)?

Their Response:

Quote:

Greetings,

In response to your inquiry about transferring the silver cape to your new guild, I will ask the appropriate parties to see if this is possible. You should hear back from us within 72 hours. Thank you for your patience.

Take care,

GM Cykor
The Guild Wars Support Team

Their Second Response:

Quote:

Hello,

We have discussed this issue and have decided to deny your request for the cape to be transferred.

Best of luck with the new guild.

Sincerely,

GM Cykor
The Guild Wars Support Team

So, my question is, is it now acceptable for cape trims to be transferred to any guild we want? If so, who do we contact for this matter? Or, is it simply an unprofessional Arenanet fact that we must "know somebody inside the system" for this unprofessional act to happen?

I'd like an answer so I can know whether my current guild's cape can now be transferred to my other guild.

I have attached images below providing proof of this matter.

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

04 Nov 2008 at 01:21 - 2

This isn't a QQ thread, it's a "wtf Anet get your rules straight" thread. There's no reason why one guild (if it actually happened) can get a cape transferred, and another can't.

Need more info.

Bowstring Badass

Forge Runner

Join Date: Nov 2005

Character selection screen figuring what I want to play...

Purple Lingerie - :D

04 Nov 2008 at 01:22 - 3

I heard it takes 2 weeks to even put reward points and capes in... If I remember correctly mkay placed in the top 16 in the September monthly.

And if you do need to know someone on the inside just blame izzy.

Shadowspawn X

Jungle Guide

Join Date: Jun 2005

Fellowship of Champions

R/E

04 Nov 2008 at 01:22 - 4

The silver trim is supposed to be temperary but maybe Anet forgot to take it away from a previous win? Also could that person be a guest?

Kook~NBK~

Grotto Attendant

Join Date: Mar 2005

A little chalet outside Drok's

Natural Born Killaz

04 Nov 2008 at 01:24 - 5

Step ONE: Remove or blot out all names from screenie.

Step TWO: Post screenie on GWG.

Anon-e-mouse

Wilds Pathfinder

Join Date: Apr 2006

@ Home

League Of Friends [LOF]

R/Mo

04 Nov 2008 at 01:26 - 6

Didn't [mkay] come second in another mAT not to long ago?

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

04 Nov 2008 at 01:27 - 7

This doesn't really need names blotted out, since it's not blaming the players for anything, and you can just obs the game and see the names anyway. It's just showing that the guy in mkay has a silver cape still.

illidan009

Wilds Pathfinder

Join Date: May 2008

Volterra, Italy

A/

04 Nov 2008 at 01:30 - 8

Quote:

Originally Posted by Kook~NBK~

Step ONE: Remove or blot out all names from screenie.

Step TWO: Post screenie on GWG.

Correct.
Why would one guild be able to transfer? super duper specialness omg? Nah, I don't think so :/

Owik Gall

Wilds Pathfinder

Join Date: Jan 2007

Guardians of the Light

W/Mo

04 Nov 2008 at 01:32 - 9

I think it makes sense that the trim won't transfer based on the idea that it signifies that your current guild got recognition of the tournament, not the new ones. Even though the new guild will have the exact same members, the trim is still for the guild NAME that participated. The new guild didn't therefore it shouldn't get recognition.

Bottom line, your current guild is the one with the trim because that guild was in the tournament, not the new one.

God of Killing

Ascalonian Squire

Join Date: May 2006

Kitchen Pirates [CKIE]

Mo/

04 Nov 2008 at 02:41 - 10

The trim was never transfered. They don't transfer trims (the only exception being rawr getting gold trim after a hacker deleted rawr (and it should be noted 'new' rawr still went on to win a monthly, so they won a gold trim again after getting the 'transfer')). What you are seeing is simply a delay in giving new guilds their trim and removing the trim from previous winners.

It normally takes a few days to get the proper trims to all the guilds, then they remove the trims from the previous winners who no longer get a trim. If you see them again with the silver trim in two weeks, call me an idiot and rant all you want about it being unfair, but until then, just wait and see.

scheme

Pre-Searing Cadet

Join Date: Oct 2008

Team Everfrost [eF]

Mo/

04 Nov 2008 at 03:36 - 11

Quote:

Originally Posted by God of Killing

The trim was never transfered. They don't transfer trims (the only exception being rawr getting gold trim after a hacker deleted rawr (and it should be noted 'new' rawr still went on to win a monthly, so they won a gold trim again after getting the 'transfer')). What you are seeing is simply a delay in giving new guilds their trim and removing the trim from previous winners.

It normally takes a few days to get the proper trims to all the guilds, then they remove the trims from the previous winners who no longer get a trim. If you see them again with the silver trim in two weeks, call me an idiot and rant all you want about it being unfair, but until then, just wait and see.

I know for a fact that all guilds have had their capes distributed already.

The guild Coloring Book [mad] had never even existed 2 months ago, and they scored a Silver Cape in the last Monthly. They have a Silver Cape now.

scheme

Pre-Searing Cadet

Join Date: Oct 2008

Team Everfrost [eF]

Mo/

04 Nov 2008 at 03:42 - 12

Quote:

Originally Posted by Kook~NBK~

Step ONE: Remove or blot out all names from screenie.

Step TWO: Post screenie on GWG.

This isn't anything that's not publically available to everyone anyways. The match was on observer mode and the mAT results are instantly available with Tolkano.

I Ithorian I

Academy Page

Join Date: Sep 2008

Whats Goin On [sup]

04 Nov 2008 at 04:26 - 13

CONSPIRACY MOREEEE.

If you thought logically and actually checked any other guild who previously had silver you would of noticed izzy hadnt removed at least half of them , which he always does because apparently its just too hard on some stupid level to do so. Its always been this way, many guilds get left for weeks without there cape trim being removed. Our old guild still has bronze , I even pm'ed him ingame and told him... but its still there.

You put an awefull lot of effort into this thread for a question any gvg'er could of answered for you.

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

04 Nov 2008 at 04:45 - 14

/facepalm
Have we seriously just ran out of things to talk about.

DarkNecrid

Furnace Stoker

Join Date: Jul 2006

04 Nov 2008 at 05:15 - 15

its called they came in second in a mAT and no one bothered to remove it because Anet is lazy and they havent done it for a ton of people

Star Gazer

Wilds Pathfinder

Join Date: Nov 2005

Zerohour Enterprises [ZHE]

W/

04 Nov 2008 at 05:17 - 16

Quote:

Originally Posted by HawkofStorms

/facepalm
Have we seriously just ran out of things to talk about.

/agree

capes are serious business.

time to start doing the pics:

[DE]

Hugs and Kisses

Join Date: Oct 2005

Scars Meadows

04 Nov 2008 at 05:22 - 17

Quote:

Originally Posted by HawkofStorms

/facepalm
Have we seriously just ran out of things to talk about.

This is a lot better than some of the other current topics.

"How Great I Feel"
"What is Your Favorite Sweet!"
"Least Popular / Least Played Class in GW"
"What Do You Think of the New Masks?"
"Strange Message in Chat Window"
"Right... that's fair"

Anet Policies are actually, oh I don't know.... important?

Lycan Nibbler

Forge Runner

Join Date: Sep 2006

AZ

04 Nov 2008 at 05:40 - 18

I would have thought the time to check the cape trim had been removed would be in the update after the MAT (ie win silver in Sept, keep it until the update after the Oct MAT ie the upcoming Nov update).

Just a guess by me (as Id have thought the adding and removing trims would have happened at the same time...which with mad having theirs seems not to be the case).

Inde

Site Contributor

Join Date: Dec 2004

04 Nov 2008 at 06:40 - 19

I don't know why I'm keeping this open. Really logic defies it since the question has been answered and addressed, it's going off-topic and some of these posts are becoming inflammatory. Maybe there's a discussion to be had so I'll take a huge leap of faith and see where it takes us.

God of Killing

Ascalonian Squire

Join Date: May 2006

Kitchen Pirates [CKIE]

Mo/

04 Nov 2008 at 06:56 - 20

You know for a fact all guilds have their capes already? So Wesh and noGG not having bronze on obs mode is simply because...? Please look at what I said, first they distribute all trims, then they go about removal. Many guilds have tried to transfer trim and were always denied.
/agree with closing this thread. If by mid November they still have the silver trim, open a new thread.

Aera

Forge Runner

Join Date: Dec 2005

Galactic President Superstar Mc [awsm]

E/

04 Nov 2008 at 07:06 - 21

There's no transferring going on. Izzy / some other admin just forgot to remove [mkay]'s trim, like it always takes them a week to add silver trims to guild that didn't have it yet ( and magically only takes 2 seconds for a gold one )

Zabe

Wilds Pathfinder

Join Date: Oct 2006

In world with nothing to do except poker

W/Rt

04 Nov 2008 at 09:21 - 22

I didn't care to read the thread through. But same thing happened with [rawr] when Awowa's account was taken over and [rawr] was deleted. So if its about the fact that Izzy transferred it, its all about your face. Izzy likes it, you can transfer. Don't like it? TOO BAD shit happens QQ.

Junior Gong

Ascalonian Squire

Join Date: May 2007

Right near tha Beach

R/Mo

04 Nov 2008 at 15:02 - 23

Quote:

Originally Posted by Zabe

I didn't care to read the thread through. But same thing happened with [rawr] when Awowa's account was taken over and [rawr] was deleted. So if its about the fact that Izzy transferred it, its all about your face. Izzy likes it, you can transfer. Don't like it? TOO BAD shit happens QQ.

The thing is that nowhere has Anet ever transfered a cape trim from one guild to another even if it contains the same players, all they have stated is that the cape trim is tied to the guild name so if a guild gets deleted and recreated it will still have the trim. If you really want to see if they are inconsistent somebody with a gold/silver trim guild should delete the guild and recreate it and see what happens.

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

04 Nov 2008 at 16:39 - 24

what i don't understand is the reply from Arena Net

Quote:

In response to your inquiry about transferring the silver cape to your new guild, I will ask the appropriate parties to see if this is possible. You should hear back from us within 72 hours. Thank you for your patience.

Take care,

GM Cykor
The Guild Wars Support Team

I am assuming GM Cykor is new and does not know weather a cape trim is transferable or not. But if GM Cykor is not new, since many of you say it has never been done before, shouldn't the first reply have says something like: No, cape trims are non transferable becasue Blah blah blah...??

Their Second Response:

Quote:

Hello,

We have discussed this issue and have decided to deny your request for the cape to be transferred.

Best of luck with the new guild.

Sincerely,

GM Cykor
The Guild Wars Support Team

and the second reply, they even have a discussion. ?? does it even need a discussion if there has never been any cape transfers before?

Just curious you know because if you are reporting something they have a standard reply for everytime. but the reply sounded like its something that has been done before and they just need to check weather it is applicable in this situation.

Kashrlyyk

Jungle Guide

Join Date: May 2005

04 Nov 2008 at 17:37 - 25

Why can ANet program a Automated Tournament and not an Automated Trim Distribution?

Aera

Forge Runner

Join Date: Dec 2005

Galactic President Superstar Mc [awsm]

E/

04 Nov 2008 at 20:45 - 26

Quote:

Originally Posted by Kashrlyyk

Why can ANet program a Automated Tournament and not an Automated Trim Distribution?

That's what I've been wondering for a long time now :/
Oh well, as long as we keep getting silver, no problem

Ec]-[oMaN

Desert Nomad

Join Date: May 2005

Toronto, Ont.

[DT][pT][jT][Grim][Nion]

W/

04 Nov 2008 at 20:51 - 27

Quote:

Originally Posted by god of killing

if by mid november they still have the silver trim, open a new thread.

123456789101

lemming

The Hotshot

Join Date: May 2006

Honolulu

International District [id???]

04 Nov 2008 at 22:41 - 28

Don't diss GM Cykor. He unbanned me.

Also,

Quote:

Originally Posted by Aera

There's no transferring going on. Izzy / some other admin just forgot to remove [mkay]'s trim, like it always takes them a week to add silver trims to guild that didn't have it yet ( and magically only takes 2 seconds for a gold one )

This. mkay isn't the only one - Vent Rage [vR] still has their bronze trim from two months prior despite going 0-4 in the last monthly.

Burton2000

Wilds Pathfinder

Join Date: Oct 2005

A cardboard box in England

Men Of Substance [YMCA]

Mo/Me

04 Nov 2008 at 22:51 - 29

Every guild from last monthly still has their cape trim as far as I know. Its just izzy being lazy/not having time to remove old trims.

This was a big problem over a year ago with loads of guilds having trims for many months on end even if they didn't play. However izzy had a big clean up of them all but it seems hes gone back into old routines.

Bekkr

Lion's Arch Merchant

Join Date: Feb 2006

Australia

[]

N/

05 Nov 2008 at 02:14 - 30

I have a couple questions:

Quote:

Originally Posted by fenix

This doesn't really need names blotted out, since it's not blaming the players for anything, and you can just obs the game and see the names anyway. It's just showing that the guy in mkay has a silver cape still.

I've always wondered why this policy is in place to begin with - "privacy issues" doesn't fit, as character names aren't (usually) real names. Names aren't allowed by Anet to be "sexually explicit or offensive" so this doesn't seem to be why... can someone please enlighten me?

Secondly, I thought Izzy was in charge of skill balancing... does he actually have to go through and add/remove cape trims every month by hand, or have I missed the joke?

Cheers.

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

05 Nov 2008 at 03:34 - 31

The "DON'T POST NAMES" rule doesn't apply here, it's mainly for people accusing others of being scammers and such.

Since the original topic of this thread is not a topic at all, closed.