Your PlayNC Experience

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Ascalonian Squire

Back To Tombs [t321]

Mo/E

Joined Dec 2006

Nov 15, 2008 at 11:22 PM • #1

I don't know much about PlayNC, If its a branch or something of Anet, but i can say that in my experience with them, they do FAIL in the costumer service department.

I was just wondering if anyone else had trouble getting in contact with them, changing your password, Reporting a account that was stolen from scams, or if people just don't have there old guild wars account keys and now are vulnerable because of it.

Highlander Of Alba

Wilds Pathfinder

Real Rogue Clan

Rt/Mo

Joined Jan 2007

Nov 16, 2008 at 3:22 AM • #2

I have to admit I have never had a bad experiance from play nc

Anytime I did contact them over the last 3 years the service I received was excellent.

This covered a wide range of subjects , If the person was unable to deal with it . The matter was passed on and always had an answer the next day or within 24 hrs.
I am going by my experiance only and to me they always got a thumbs up on their service.

So I am ensuring they also get praise they deserve on my part at least

The forth fly

Krytan Explorer

Mo/

Joined May 2008

Nov 16, 2008 at 3:29 AM • #3

ive never had a problem with them,change my password once a month,bought all 4 games from them too with no hassle at all

subarucar

Desert Nomad

None

Joined Jul 2006

Nov 16, 2008 at 3:44 AM • #4

Ive never had to contact them in relation to GW, but when i have contacted them in relation to other games they have been quick to respond and have given me the information i need.

Kerwyn Nasilan

Forge Runner

Joined Aug 2007

Nov 16, 2008 at 6:47 AM • #5

Getting my info for PlayNC when I forgot it was awful....
My only exp wit it