I can't believe this!
What the hell... WHAT THE HELL?!
My character's name is Chiri Babbath
I had a somewhat large collect of tomes and elite tomes
I had a few ectos and rubies
but most of all, I had 30 pieces of elite armor! I had 30 ****ING PIECES OF ELITE ARMOR!
The last time I logged on was the night before Christmas, and today, when I came back on, it had said that I left my guild, my character was naked, and everything on her was gone. Everything in storage was gone. The robber left my character's glasses, and 7 spiked eggnogs. I can't believe this. I've never given my GW password to anyone. I don't even use my GW password for other sites.
The only thing I can figure... Is that it was JACT related. I installed their software on my computer shortly before this happened. I blame them.
Knowing ANet? I will not be reimbursed. They will do nothing. It's not their fault, I know, however it's painful to know that all they would have to do is type in a few numbers to help me get back on track, but they won't.
I'm going to contact support. Wish me luck. I spent over 1,000 hours on this particular character, and now I'm wondering if it's even worth continuing.
I've been ROBBED!!
Mechz
A11Eur0
I have JACT on my computer and a ton of stuff, and have never been robbed/hacked. I doubt it was that unless you used the same email and pass for JACT as your GW login. If that's the case, I think there's something fishy going on there to be sure.
No, you won't get your stuff back. It's a shame but Anet's not going to roll back the servers to replace your goods, although I can't imagine it's that hard to roll back a single character or account since it would stand to reason that each account/character has their own little "history" on their servers in one way or another.
Then again, I could imagine some abuse happening there...pretty much someone getting a second account, offloading all their stuff onto that account, then complaining they were hacked....essentially duping their entire inventory. The only way to prevent that is to delete any items that were transferred during the "hack" out of the other account's inventory. The problem then arises as follows: what if those items were later sold to a bunch of other players? They'd have to track all this down and reverse it. That's not going to happen.
That sucks hardcore either way...I'd be pissed and might just quit GW if that were to happen to me.
No, you won't get your stuff back. It's a shame but Anet's not going to roll back the servers to replace your goods, although I can't imagine it's that hard to roll back a single character or account since it would stand to reason that each account/character has their own little "history" on their servers in one way or another.
Then again, I could imagine some abuse happening there...pretty much someone getting a second account, offloading all their stuff onto that account, then complaining they were hacked....essentially duping their entire inventory. The only way to prevent that is to delete any items that were transferred during the "hack" out of the other account's inventory. The problem then arises as follows: what if those items were later sold to a bunch of other players? They'd have to track all this down and reverse it. That's not going to happen.
That sucks hardcore either way...I'd be pissed and might just quit GW if that were to happen to me.
Esprit
That's unfortunate. Consider yourself fortunate that your characters were not deleted. Change the password and start fresh if you can, because I doubt Arena Net will do anything for you.
Oh, and change your password after scanning for spyware.
Oh, and change your password after scanning for spyware.
I pwnd U
Sorry to hear that but ANet will not reimburse you... Best thing you can do is run a bunch of scanners and see if they come up with anything.
I Is Special
Time for the Ban Hammer.
Who shall we Wack?
Who shall we Wack?
DoomFrost
I can only hope that the thief will eventually get caught and their account permanently banned. It's sad to see this stuff happening during the holidays. At least your characters weren't deleted though, that's always a good thing.
Robbert Monga
Well technically speaking installing spyware to steal someone's game account is a criminal conduct. I don't expect ANet to reimburse, but if they wont make an effort to punish the offender then, that makes them criminally responsible.
jiggles
NOW PRESENTING:
GwG Caring!
COME INSIDE FOR SPECIAL OFFERS AND DISCOUNTS FOR MINORS AND oap's!!
GwG Caring!
COME INSIDE FOR SPECIAL OFFERS AND DISCOUNTS FOR MINORS AND oap's!!
Lyynyyrd
Nice job, man!
I sure do hope the porn was good!
I sure do hope the porn was good!
Mechz
Tch this is the kind of thing that makes me want to just buy gold. I worked my ass off to get everything I had in GW, and now I'll have to work my ass off again to pay for ASSHOLE'S shenanigans. Not that I would buy gold, since I'm fairly certain there's a good chance my credit card will randomly be charged for $500. 
...
I would take this chance to just start over, but Chiri has 12 titles, and I'm almost at 20 (guardian/skill hunter both in their 90's)
Alright, I've calmed down a bit.
The only thing I've noticed so far is that when I logged in, the district was European. I'm fairly certain that means whoever did this traded my stuff to a European account. Also, it said I left my Guild on the 25th; which is the only day in the past month that I have NOT been on. ffs
...
I would take this chance to just start over, but Chiri has 12 titles, and I'm almost at 20 (guardian/skill hunter both in their 90's)
Alright, I've calmed down a bit.
The only thing I've noticed so far is that when I logged in, the district was European. I'm fairly certain that means whoever did this traded my stuff to a European account. Also, it said I left my Guild on the 25th; which is the only day in the past month that I have NOT been on. ffs
konohamaru heaven
If you use Internet explore there was a security breach where someone could steal your Passwords and other information via that if you used IE. I would recommend you update your computer with the latest updates and scan your computer for any virus/adware/spyware. Odds are you will not be reimbursted anything that was lost though sad as it might be.
On reguards to them being criminally liable there probolly is something in the eula that covers that.
On reguards to them being criminally liable there probolly is something in the eula that covers that.
Darcy
@Robbert - If you think you have spyware, then you can install software to find it or take your computer to a tech so he can check it out. Then you can pay someone to trace the spyware to its owner. Then you can contact police and file charges.
But in no way is ANet responsible for what happens inside your computer. They do not control the websites you visit or the software you download. The spyware/key logger has nothing to do with their software or their server.
-----------------
@OP - I am almost speechless. Nothing we can say will replace what you lost or relieve the pain. All I can offer is to donate materials for replacements if you decide to go on with GW. While I don't have ectos or shards, I do have some of most other rare materials.
PM me here or in-game if you wish to accept the offer and we can discuss.
But in no way is ANet responsible for what happens inside your computer. They do not control the websites you visit or the software you download. The spyware/key logger has nothing to do with their software or their server.
-----------------
@OP - I am almost speechless. Nothing we can say will replace what you lost or relieve the pain. All I can offer is to donate materials for replacements if you decide to go on with GW. While I don't have ectos or shards, I do have some of most other rare materials.
PM me here or in-game if you wish to accept the offer and we can discuss.
credit
that sucks bro
Mechz
Quote:
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Originally Posted by Darcy
@Robbert - If you think you have spyware, then you can install software to find it or take your computer to a tech so he can check it out. Then you can pay someone to trace the spyware to its owner. Then you can contact police and file charges.
But in no way is ANet responsible for what happens inside your computer. They do not control the websites you visit or the software you download. The spyware/key logger has nothing to do with their software or their server. ----------------- @OP - I am almost speechless. Nothing we can say will replace what you lost or relieve the pain. All I can offer is to donate materials for replacements if you decide to go on with GW. While I don't have ectos or shards, I do have some of most other rare materials. PM me here or in-game if you wish to accept the offer and we can discuss. |
It's okay. It's all alright.
I just keep reminding myself that GW2 will be the great equalizer. All of these achievements will only make a slight cosmetic difference in GW2. I can only salvage my motivation for playing until then.
As for Anet, I know they aren't obligated to do anything, and when it comes down to it, I should have known better than to do whatever it is I did to get my password cracked. At the same time, it's like being a starving bum, and seeing a rich doctor with a nice car walk by you, and even when you beg he won't even buy you a burger.
It's that kind of helplessness.
At least... My affairs in the outside world are in order. Thanks for your support, bros.
![[Morkai]](/static/static/../Img/avatar144860_1.gif){kind=avatar}
[Morkai]
There's nothing we can do for you here. Anet can't/won't help your case either, however unfortunate it may be. Sorry to hear about your account.
Konig Des Todes
Quote:
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Originally Posted by Mechz
The last time I logged on was the night before Christmas, and today, when I came back on, it had said that I left my guild, my character was naked, and everything on her was gone. Everything in storage was gone. The robber left my character's glasses, and 7 spiked eggnogs. I can't believe this. I've never given my GW password to anyone. I don't even use my GW password for other sites.
The only thing I can figure... Is that it was JACT related. I installed their software on my computer shortly before this happened. I blame them. Knowing ANet? I will not be reimbursed. They will do nothing. It's not their fault, I know, however it's painful to know that all they would have to do is type in a few numbers to help me get back on track, but they won't. I'm going to contact support. Wish me luck. I spent over 1,000 hours on this particular character, and now I'm wondering if it's even worth continuing. |
Anyways, just contact someone from your old guild, get back in, change your password, get regular max armor, and restart from scratch. Be glad your character wasn't deleted or else you would have to start from pre-scratch.
P.S. SHOCK AND AMAZE! No "QQ Moar Plox" posts O.O Worst post was lyynyyrd's.
Mechz
it wasn't 30 elite armors, just 30 elite pieces. Five on Chiri, the other 25 in the storage slots.
This may surprise you, but I actually needed 4 of the 6 sets, since I run a lot of different builds. However, you're right about the overkill, since I didn't really need the other two.
This may surprise you, but I actually needed 4 of the 6 sets, since I run a lot of different builds. However, you're right about the overkill, since I didn't really need the other two.
MMSDome
Only 30 pieces? You can easily make the money back for that.
Merry Christmas!
Merry Christmas!
Konig Des Todes
30 pieces=6 sets, that's nothing. I've sold about 8 elite armor sets throughout my playtime on GW. And it isn't surprising that you only used 4 sets.
GJ on tricking people thinking you lost 5 times as much stuff ^^ -expects flames now-
GJ on tricking people thinking you lost 5 times as much stuff ^^ -expects flames now-
Shadowspawn X
Format the Hard Drive and reinstall everything then change every password to every program you use. GL.
Mechz
Quote:
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Originally Posted by Shadowspawn X
Format the Hard Drive and reinstall everything then change every password to every program you use. GL.
|
As the guru's of 4chan's /g/ put it, a compromised system will always be compromised. Norton can't fix a virus, it can only put a blanket over it. Formatting is the only option.
A11Eur0
He said pieces from the beginning. It's not his fault that you can't read.
AKB48
Quote:
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Originally Posted by Azazel The Assassin
30 pieces=6 sets, that's nothing. I've sold about 8 elite armor sets throughout my playtime on GW. And it isn't surprising that you only used 4 sets.
GJ on tricking people thinking you lost 5 times as much stuff ^^ -expects flames now- |
You want flames? You get them, we deliver!
Chthon
Sad to say that there's nothing we or a-net can do to give you back what you lost.
As for making sure this doesn't happen again, I would suggest:
1. Change your GW password and your e-mail password.
2. Ditch JACT. I have no affirmative evidential basis to distrust them, but the nature of their program and the curious timing of your account theft are enough to make me say "better safe than sorry."
3. Scan your system with whatever virus scanner you've got. Then scan it with Trend-Micro's Housecall. (A cruddy stopgap.) Then uninstall whatever you've got and install Avira and scan with that. (You can find some relatively easy tricks to disable the splash screen and nag screen via google.) Hereinafter, let Avira update its definitions daily and let it scan at least weekly.
4. Install at least 2 anti-spyware programs. (Why? Spyware scanners have such bad detection rates that you need at least two to approach a 90% overall rate. Also, don't bother with their real-time scanners; they just suck system resources without doing much.) Lavasoft's AdAware isn't a bad choice for one program. Scan with both. Hereinafter, scan with both weekly.
5. Install and scan with Rootkit Revealer. (Read and follow the instructions or you'll get a worthless scan full of false positives.)
6. Uninstall whatever firewall you have and install Comodo. Also, if you don't have one, strongly consider getting a router to serve as a hardware firewall (even if you only have one computer in your home).
7. If you haven't already, switch to Firefox with the [Censored for GWGuru] extension and the NoScript extension. (The censored extension blocks giraffes. But Inde doesn't want us to discuss it on this forum.)
8. After you've done all of the above and resolved anything the scans could find, change you GW and e-mail passwords one more time.
As for making sure this doesn't happen again, I would suggest:
1. Change your GW password and your e-mail password.
2. Ditch JACT. I have no affirmative evidential basis to distrust them, but the nature of their program and the curious timing of your account theft are enough to make me say "better safe than sorry."
3. Scan your system with whatever virus scanner you've got. Then scan it with Trend-Micro's Housecall. (A cruddy stopgap.) Then uninstall whatever you've got and install Avira and scan with that. (You can find some relatively easy tricks to disable the splash screen and nag screen via google.) Hereinafter, let Avira update its definitions daily and let it scan at least weekly.
4. Install at least 2 anti-spyware programs. (Why? Spyware scanners have such bad detection rates that you need at least two to approach a 90% overall rate. Also, don't bother with their real-time scanners; they just suck system resources without doing much.) Lavasoft's AdAware isn't a bad choice for one program. Scan with both. Hereinafter, scan with both weekly.
5. Install and scan with Rootkit Revealer. (Read and follow the instructions or you'll get a worthless scan full of false positives.)
6. Uninstall whatever firewall you have and install Comodo. Also, if you don't have one, strongly consider getting a router to serve as a hardware firewall (even if you only have one computer in your home).
7. If you haven't already, switch to Firefox with the [Censored for GWGuru] extension and the NoScript extension. (The censored extension blocks giraffes. But Inde doesn't want us to discuss it on this forum.)
8. After you've done all of the above and resolved anything the scans could find, change you GW and e-mail passwords one more time.
warrior running
think u being a little over dramatic on the 30 elite armour but that sucks
Mechz
Windows has left somewhat of a salty impression. I've been running GW via Crossover on Arch Linux for a while now, but just last month I decided the fps bump from running it natively in Windows would be nice... And then I get my password cracked, and suddenly I need rootkit detectors and an ethernet cable condom! :0
Man... when I get my HD4850, I'm sticking with Linux and Crossover.
Man... when I get my HD4850, I'm sticking with Linux and Crossover.
noneedforclevernames
I guess you could file charges, but nobody would care and it wouldn't go anywhere. What? Will a court order the guy to give you your elite armor back?
Lyynyyrd
Quote:
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Originally Posted by noneedforclevernames
I guess you could file charges, but nobody would care and it wouldn't go anywhere. What? Will a court order the guy to give you your elite armor back?
|
Not exactly sure where, but for some reason I have Sweden and Australia on the brain.
Codin The Great
That sucks man but all i can say is restart fresh
Forgotton200
Sorry to hear this Chiri Babbath. You were one of the nice and respected person in-game to me and it is disappointing to hear your loss.
Alleji
Quote:
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Originally Posted by Darcy
@OP - I am almost speechless. Nothing we can say will replace what you lost or relieve the pain
|
Mechz
The only reason I give a shit about my character losing her cosmetics is because she's supposed to look like my girlfriend--- so I have a certain sentimental attachment to her.
I had no qualm about deleting my Necromancer with Ancient and Canthan elite armor. *shrugs*
I had no qualm about deleting my Necromancer with Ancient and Canthan elite armor. *shrugs*
Coney
Quote:
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Originally Posted by I pwnd U
Sorry to hear that but ANet will not reimburse you... Best thing you can do is run a bunch of scanners and see if they come up with anything.
|
You obviously installed something through the crippleWEB software(IE/firefox), and it's arguable whether some/any virus scanner will find it.
This game's economy is only held in check by stupid money sinks that most waste their time on. Within a day or two you should be back to "normal", albeit in nub 1k armor...
Coney
Quote:
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Originally Posted by noneedforclevernames
I guess you could file charges, but nobody would care and it wouldn't go anywhere. What? Will a court order the guy to give you your elite armor back?
|
Meaning, the only reason the elite armor is gone, is because the thief salvaged it...
Firestone
i can donate to make 1 set
Coney
Quote:
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Originally Posted by Chthon
2. Ditch JACT.
|
Quote:
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Originally Posted by Pony Slaystation
JACT sounds like Jacked, as in "I just jacked yo shit, foo!"
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Pony Slaystation
Ok, well, I have absolutely no idea what JACT is, but I noticed a connection.
JACT sounds like Jacked, as in "I just jacked yo shit, foo!"
So, I could understand that a program called JACT might, well, jack yo shit.
JACT sounds like Jacked, as in "I just jacked yo shit, foo!"
So, I could understand that a program called JACT might, well, jack yo shit.
Issac
Damn that sucks man, that's a lot of time and money down the drain :S. Good thing he didn't delete you characters as well.
Crystal Lake
Sorry to hear you lost so much. Just curious as to why thieves take someone's armor? Maybe hoping to get a bit of rare salvage?
I had a weird experience a few months back. I had my ele at the consulate dock in NF, decked out in elite kurzick armor. Some dervish clicks me for a trade and out of curiousity I look to see what he's offering. He had every window filled with 250 etcos - that's 1500! I know he didn't farm those and they were stolen from other players. He was gone before I even though of doing anything about it. It was around the time a lot of players had their accounts broken into.
I had a weird experience a few months back. I had my ele at the consulate dock in NF, decked out in elite kurzick armor. Some dervish clicks me for a trade and out of curiousity I look to see what he's offering. He had every window filled with 250 etcos - that's 1500! I know he didn't farm those and they were stolen from other players. He was gone before I even though of doing anything about it. It was around the time a lot of players had their accounts broken into.
StormDragonZ
Quote:
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Originally Posted by I Is Special
Time for the Ban Hammer.
Who shall we Wack? |