I reset my password as I thought that it meant "change password." However, now I am unable to even log on as my initial email that I installed guildwars with is no longer there. What can I do? Now I'm unable to log on.
I've contacted Guild Wars support but have yet to get a reply.
The only thing I can think of is having someone else subscribed to comcast (my used-to-be email address provider), creating a new account, and me resetting my password again.
What should I do? Is anyone else here subscribed to comcast?
Password Lost-- Previous Email Unable to be Logged on
Mystic Memory
Icy The Mage
If you don't log-on using the email you reset the password to within (48?) hours then you can use your old password.
Quaker
Other than that, you need to contact GW support.
And, the next time that you can log in to GW, be sure to change the e-mail to one that you currently use. (The e-mail tied to the account, that is - the "account name", which is the old e-mail, will stay the same afaik.)
Log in to GW - then click the little "Edit Account" button on the lower left - then select "Change Mailing Address". You may need to set up a PlayNC account etc....
And, the next time that you can log in to GW, be sure to change the e-mail to one that you currently use. (The e-mail tied to the account, that is - the "account name", which is the old e-mail, will stay the same afaik.)
Log in to GW - then click the little "Edit Account" button on the lower left - then select "Change Mailing Address". You may need to set up a PlayNC account etc....