For some strange reason I keep getting code=26 whenever I try to logon GW. Ealier today I got on GW (It said "connecting" for 7mins before I got in though), but got thrown off when I tried to reroll my PvP char, and from then on I haven't been able to get past the loading screen. Already tried rebooting my comp and resetting my router. Can't access guildwars.com or the offical wiki either...
Anybody got a solution?
Code=26 > TDC/Yousee error
Firebrazer
ashes
This is a problem that affects alot of danish gw players, take a look here for more information.
Danish: TDC / Yousee har blokeret for gw ved en fejl :/
Yang Whirlwind: Removed link. You can post any relevant info right here.
Danish: TDC / Yousee har blokeret for gw ved en fejl :/
Yang Whirlwind: Removed link. You can post any relevant info right here.
Yang Whirlwind
Has anybody complained yet? Can't wait go get another supplier,- TDC sucks!
I've just filed a written complaint as I ended up number 25 when I called the ninnies by phone.
I've just filed a written complaint as I ended up number 25 when I called the ninnies by phone.
Niila
I have pretty much the same problem (I'm from Finland though), except err58. Can't login, guildwars.com or official wiki doesn't load up either. Worked up perfectly yesterday. Have done the obvious stuff like booting connection/computer but no avail.
Kattar
Seems like a lot of our Euro friends are having issues today. Several have popped up in IRC with the same issues.
Hopefully it gets resolved soon.
Hopefully it gets resolved soon.
orgeron
sweden here... same shit.. nothing about gw works...
gw the game/website/official wiki/ncsoft/plaync... wtf? my guildie (only one in thoug...) haven't any probs... and we're an swedish guild/alliance...
in some ways... i'm happy it's not me only... after i got hacked... i'm RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing stressed when gw doesn't work...
gw the game/website/official wiki/ncsoft/plaync... wtf? my guildie (only one in thoug...) haven't any probs... and we're an swedish guild/alliance...
in some ways... i'm happy it's not me only... after i got hacked... i'm RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing stressed when gw doesn't work...
Firebrazer
Gaah!
/doh
Glad I'm getting fiber soon...
Hope they're gonna remove the block soon
/doh
Glad I'm getting fiber soon...
Hope they're gonna remove the block soon
ashes
Quote:
|
Originally Posted by ashes
Yang Whirlwind: Removed link. You can post any relevant info right here.
|
Glox Nox @ Danish: Har lige haft fingerne i Yousee's kunde support og de bekræfter at GW er blevet blokeret men de ved ikke hvorfor. De er gået i gang med at åbne for det igen men ved ikke hvornår det vil ske. Ifølge ham jeg snakkede med er der åbnet for TDC bredbånd, så det skulle kun være med yousee der er problemer.
Men ring ind og læg pres på dem
Glox Nox @ English: Just got in touch with Yousee's customer support, and they confirm that GW has been blocked, but they dont know why. They have started to reopening the connection, but dont know when we will be able to play again. According to the guy i spoke to, TDC bredbånd is "open", so there should only be a problem with yousee.
Hmm... well - i got TDC, and i still cant access
Malmer
Dammit, I'm from Denmark and have TDC too (I get error 058 though).
Gonna call em and give em hell.
Number 18 in line... sigh.
Gonna call em and give em hell.
Number 18 in line... sigh.
Devo-DK
Quote:
|
Originally Posted by ashes
o'right
Glox Nox @ Danish: Har lige haft fingerne i Yousee's kunde support og de bekræfter at GW er blevet blokeret men de ved ikke hvorfor. De er gået i gang med at åbne for det igen men ved ikke hvornår det vil ske. Ifølge ham jeg snakkede med er der åbnet for TDC bredbånd, så det skulle kun være med yousee der er problemer. Men ring ind og læg pres på dem |
Og gider sgu ikke ringe derind. For det er jo spild af tid. Man får ikke noget afvide og de siger bare det er iorden nu. Men så går der aligevel 24 timer før det er iorden
Malmer
Quote:
|
Originally Posted by Devo-DK
Jeg har TDC bredbånd. Og der er ikke åbnet for det endnu.
Og gider sgu ikke ringe derind. For det er jo spild af tid. Man får ikke noget afvide og de siger bare det er iorden nu. Men så går der aligevel 24 timer før det er iorden |
Jeg fik fat på dem - de er "måske" færdige imorgen.
Lod dem vide at jeg "måske" når at finde en anden udbyder inden da.
ac1inferno
Quote:
|
Originally Posted by guildwiki
code
026 ncsoft support http://help.plaync.com/cgi-bin/playn...p?p_faqid=2441 description (dns name lookup failed) what to do? This codes indicate a connection error. Somewhere between your pc and the server the connection was interrupted, or never established in the first place. This may be a problem on your system (firewall, router, modem, etc.), a problem with your isp or a connection problem at the server. (note: If it's the latter it is usually followed by one of the server side errors when trying to reconnect.) you may want to do a traceroute to the server in order to determine the chokepoint. |
Yang Whirlwind
Just a reminder folks:
I know all the people with this problem should be able to understand Danish, but the forum language here is English and if people are users here they understand that as well.
So,- let's keep the posts in English
I know all the people with this problem should be able to understand Danish, but the forum language here is English and if people are users here they understand that as well.
So,- let's keep the posts in English
udoh
Same problem here with connecting.
We live in Denmark and get an error26.
I have tried to tracert : 212.231.12.42 and it times out after the tdc entries.
tdc said they didn't know anything about the problem.
We live in Denmark and get an error26.
I have tried to tracert : 212.231.12.42 and it times out after the tdc entries.
tdc said they didn't know anything about the problem.
Firebrazer
Great, now I can't even get to the login screen<.<
thig
I've tested various NCsoft ip's and they all tmeout, so it seems to me that TDC have blocked everything related to NC for some weird reason.
The last message I got from Yousee support was that it was being worked on, but since it was after 16:00 it was uncertain that a solution would come in place before tomorrow.
I can only recomend other danes that have this problem with TDC/Yousee to contact the support before they close at 20:00 and put some preasure on them. If the supporter don't know anything about it tell them to talk to their supervisor, the two supporters I talked with got their information from the supervisor.
The last message I got from Yousee support was that it was being worked on, but since it was after 16:00 it was uncertain that a solution would come in place before tomorrow.
I can only recomend other danes that have this problem with TDC/Yousee to contact the support before they close at 20:00 and put some preasure on them. If the supporter don't know anything about it tell them to talk to their supervisor, the two supporters I talked with got their information from the supervisor.
Tripolityx
I'm occuring pretty much same trouble with the Niila (And yes, I'm from Finland too). Got first the error 026 and after it was solved got 058 right after it. And yeah strange the official guildwars.com-site does not open for me either. Couple minutes later I can't even get past the login screen (oh come on <_<)
Have checked routers and booting and cable reattachments and all that kind of stuff and nothing seems to be working. Tought it could have been firewall and antivirus but did not help even those were down for a while.
So. Does anyone actually got an answer for this? ( To be honest I have tried to seek an answer for this ~7 hours)
Have checked routers and booting and cable reattachments and all that kind of stuff and nothing seems to be working. Tought it could have been firewall and antivirus but did not help even those were down for a while.
So. Does anyone actually got an answer for this? ( To be honest I have tried to seek an answer for this ~7 hours)
Kattar
It's the ISP, that's the answer. There's nothing you can really do other than call them.
Yang Whirlwind
So, to sum up: Yousee in Denmark and Yousee (or their partners) in Finland and Sweden have blocked all Guildwars sites including the game itself and have yet to fix the problem.
I am so going to change ISP after this embarrassment!
I am so going to change ISP after this embarrassment!
udoh
Quote:
|
Originally Posted by Yang Whirlwind
I've just filed a written complaint as I ended up number 25 when I called the ninnies by phone.
|
I have managed to get access to the www.ncsoft.com web site using the DNS servers from http://www.opendns.com/ (recommend by thepiratebay which is blocked by tdc).
orgeron
so... is it the waiting game or do you have to complain to get some thing fixed..? i can't stand being in vent when the others have fun...
June Bug
I came home from work today and wanted to play, now I can't log on either. I think it's the same problems as others here, because on the papers I have it says they're (my isp) in some kind of affiliation with "Song Networks". 
The Guild Wars site won't work either.
(I am located in Norway). I have had this connection for years, never had this problem before.
The Guild Wars site won't work either.
(I am located in Norway). I have had this connection for years, never had this problem before.
mathiastemplar
Just wrote to TDC.. complaining about this and about TPB..
TDC sux... and btw. don't enter their website it's fugly..
TDC sux... and btw. don't enter their website it's fugly..
Yang Whirlwind
Not going to do you any good, they are already aware of the problem and are working to fix it. The message I got in return said they would answer me within 10 workdays ^^
It's Yousee I contacted, not TDC: here (it's a complaint form)
It's Yousee I contacted, not TDC: here (it's a complaint form)
June Bug
I got in to the game finally. I hope it lasts.
Yang Whirlwind
I am able to log in again as well. Seems they finally fixed the problem.
udoh
Same here. No idea what was wrong.
TanKApocalypse
Hello everyone. I have code=26 foe last few days and tryend almost everything. I e-mailed support ( whith some problems as well) reinastall GW (now i have to download bunch of files), so dont know what to do. Its been surprise to me, I had Rogers (Toronto, Canada) for long time - no problems, but the thing is I dont know if I should call Rogers itself, and if I will - what to say?
TanKApocalypse
Hello everyone. I have code=26 for last few days and tryend almost everything. I e-mailed support ( whith some problems as well) reinastall GW (now i have to download bunch of files), so dont know what to do. Its been surprise to me, I had Rogers (Toronto, Canada) for long time - no problems, but the thing is I dont know if I should call Rogers itself, and if I will - what to say?
Kirbman
A bunch of us in the US are getting error 26 now, its got nothing to do with TDC or Yousee or whatever, anet is probably doing server maintenance.
Quaker
Quote:
|
Originally Posted by Yang Whirlwind
So, to sum up: Yousee in Denmark and Yousee (or their partners) in Finland and Sweden have blocked all Guildwars sites including the game itself and have yet to fix the problem.
I am so going to change ISP after this embarrassment! |
I'm really not sure about this - I have no personal experience with it - but it may be worth looking into for those affected.