I misstyped my xunlai account and the reg email was sent to another account, is there any way to reset the main email? I sent a mail to the other email adress, and asked the person to do it for me too.
Any idea?
Misstyped Xunlai Acc
Namiren
Darcy
Could not find anything on guildwars.com or plaync.com
Guess you need to go to plaync.com support and "Ask a Question" because nothing in their FAQ.
Guess you need to go to plaync.com support and "Ask a Question" because nothing in their FAQ.
BulletStopper
I had the same issue. I submitted a support ticket through PlayNC. It wasn't fast, it took around 2 weeks to be resolved, but I did get it resolved.
If the account isn't linked to a master PlayNC account, I hope you have the keys on it.
If the account isn't linked to a master PlayNC account, I hope you have the keys on it.
Ben-A-BoO
Heya,
I had the same issue. Luckily for me the 'misstyped' email account I entered wasn't taken, so I could just open the address and resend the info.
This was way back at the start of the Xunlai House. I opened a support ticket but as only answer I got from them: "We are not responsible. Send a email to [email protected] ..."
Never got a reply from that address though.
Good luck with your support ticket!
I had the same issue. Luckily for me the 'misstyped' email account I entered wasn't taken, so I could just open the address and resend the info.
This was way back at the start of the Xunlai House. I opened a support ticket but as only answer I got from them: "We are not responsible. Send a email to [email protected] ..."
Never got a reply from that address though.
Good luck with your support ticket!
Socrates The Mauler
I also had the same issue. It took a trouble ticket to get it straightened out. Again, it wasn't resolved over night, but it works now.