cant install
lilnick577
ok so im trying to install gw and i keep getting suck at it trying to connect to arena net any ideas??
Elder III
Are you connected to the Internet?
You may need to add it as an exception in your antivirus protection software (depending on what it is)
You may need to add it as an exception in your antivirus protection software (depending on what it is)
lilnick577
i mean it loads it up most of the way then just stops
moriz
that's a firewall issue. are you using the stock windows firewall, or a 3rd party one? if using 3rd party, you need to add an exception that allows GW to go through. i know zonealarm will often mess with GW.
lilnick577
im using a stock one think you can tell me what to do?
moriz
you are using vista or xp?
lilnick577
i use windows vista
moriz
i'm currently working on a xp laptop, so i won't be able to see the exact settings you have. what you have to do is go to control panel and go to security panel, click on firewall, and look through the menus/options to add an exception to gwsetup.exe and gw.exe
lilnick577
did that and still wont connect fully i wanna say it gets to like 90-95% loaded
moriz
try disabling firewall entirely (do remember to enable it afterwards). if that doesn't fix it, your connection is being blocked somewhere else.
lilnick577
my firewall is always off
Elder III
Are you at a college or workplace and using their network? It may be the network that is blocking you... this is not an uncommon problem at many colleges and workplaces.