Unable to connect to any town?

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Hai.
I can connect to the char selection screen fine [although it takes quite a while for the box saying 'connecting to arena net' to load/connect] Then once I try to connect to a town/RA it just goes to the loading screen and sticks to 0%, I have actually been having some lag problems today, which is unusual for me.

Anyone else having any problems connecting?

Thanks. Peace.

Smarty

Smarty

Krytan Explorer

Join Date: Mar 2008

England

Me/

Lag earlier, DCed mid-quest about 3/4 hour ago, been unable to get past character select screen since due to Err5. Europe, UK. Glad it's not just me.

lordelg

Frost Gate Guardian

Join Date: Jan 2006

SUPER KAON ACTION TEAM

W/R

same on both accounts including a computer reset... was really looking foward to some byob tonight too.... any ideas? mines logging into euro servers btw, although my guild is currently playing on euro servers grrrr

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Hmm. Prolly get some flame for this..but possibly something to do with the update tomorrow?

Wyndy

Wyndy

Krytan Explorer

Join Date: Nov 2008

in the know

Chronic Chaos

N/Me

I read somewhere that Anet was going to announce the update before going live, so it probably won't happen for a couple weeks. Some people were thinking the update would coincide with 4th birthday.......

techma

Academy Page

Join Date: Mar 2006

Manchester, UK

Surprise Team Buttshizzle [TTUB]

Don't happen to be with BT in the UK?

me, and a few friends who are on this ISP lost access a few hours back.

lost us a GvG too >.<

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Yep I'm from UK and my ISP is BT.
Urgh.

aga

aga

Krytan Explorer

Join Date: Feb 2009

England

A/

Same happened to me during UW, got a few lag spikes at first, then DC soon after.

I'm on BT aswell -.-

Rhiana Reborn

Rhiana Reborn

Frost Gate Guardian

Join Date: Feb 2009

R/

Not really a GW issue, then Flame your ISP

Olof

Krytan Explorer

Join Date: Oct 2007

PURR

N/

I am having the same problem.

BT - UK.

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Hmm. Not really getting this :S. If it was the ISP then wouldn't it not be connecting to the server at all? However it's making it to the char selection screen..so it can't be the ISP blocking any ports/IPs right?

Maybe i'm talking aload of garbage :P

Xenomortis

Xenomortis

Tea Powered

Join Date: May 2008

UK

N/

I cannot enter the European districts or my Guild Hall.
I suspect the problem is only with the European districts, but I don't know if it's only affecting people with BT.

Smarty

Smarty

Krytan Explorer

Join Date: Mar 2008

England

Me/

FFS BT. OK who do I have to kill to get my GW fix? -.-

techma

Academy Page

Join Date: Mar 2006

Manchester, UK

Surprise Team Buttshizzle [TTUB]

Quote:
Originally Posted by Spinny View Post
Hmm. Not really getting this :S. If it was the ISP then wouldn't it not be connecting to the server at all? However it's making it to the char selection screen..so it can't be the ISP blocking any ports/IPs right?

Maybe i'm talking aload of garbage :P
Im no expert on how the GW Servers work. but I believe there is an Authentication Server that deals with keeping the client updated, and authorizing login. And the actual game servers that host the content.

connection to the authentication server seems fine. but the content servers are unreachable! :-(

Xenomortis

Xenomortis

Tea Powered

Join Date: May 2008

UK

N/

You should be able to connect to non-European districts. Unfortunatly, if you've left your characters in your Guild Hall or on European districts, you can't access them.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

Im also having this problem ¬.¬ and currently having a word with gw support =]
however i'm also on BT ¬.¬

Tae Lia

Ascalonian Squire

Join Date: Mar 2008

R/Me

Also on BT, been getting super bad lag in RA today, been moments when I cannot log onto gws at all for 20 minutes or so, most of my chars are in american dists.

All as mentioned above code 005 etc >_>

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

Yeah, send in a ticket. I've had this happen once or twice, but it was just with 1 char who couldn't load in. They fixed it very fast. Hopefully that's all it will take.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

ive been stuck like this since 5:30pm UK time today xD

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Quote:
Originally Posted by Woehero Nakashima View Post
ive been stuck like this since 5:30pm UK time today xD
Yeah, me to, I've sent in a ticket to support, although it looks like it's something to do with BT, which is rather strange :S.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

Quote:
Originally Posted by Spinny View Post
Yeah, me to, I've sent in a ticket to support, although it looks like it's something to do with BT, which is rather strange :S.
well the problem is ive been able to play it all day but it hit half 5 i was in teh Chantry of secrets and went to get a drink came back and WHAM Code=005 Error ¬.¬

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Maybe it's an evil plot stirred up by BT and they're going to take over teh world of Guild Warz D: oh noes *panics*

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

Quote:
Originally Posted by Spinny View Post
Maybe it's an evil plot stirred up by BT and they're going to take over teh world of Guild Warz D: oh noes *panics*
ROFL i can actually see that happening tbh, i'm trying a repair of my install now and if that works ill let you know.

EDIT: no that failed ¬.¬¬, i'll try a reinstall now.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Arse.

Guess what? No connection and BT.

I think there's definitely a pattern here...

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

¬.¬ there definatly is, unless BT have suddenly decided that any form of guildwars is against thier polociy and jsut want to destroy our hopes n dreams it has to be an ISP issue ¬.¬ but i'll let you know the fruits of my reinstall

lordelg

Frost Gate Guardian

Join Date: Jan 2006

SUPER KAON ACTION TEAM

W/R

cant see a reinstall working

mainly cos i dont wanna DL again.

I'm on BT OHSNAP!

sent a support ticket to the wonderful avail of nothing... oh to be on a different isp right now

Olof

Krytan Explorer

Join Date: Oct 2007

PURR

N/

I hope Anet are talking to BT right now because I am getting withdrawl symptons.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

i've actually got a reply from Guildwars Support, apparently i was to update my gfx card (software wise despite it should of been up to date ¬.¬) then after that im to do a reinstall, and tbh your not the only 1 who didnt want to do a reinstall but if it means i can play then why not.

Xenomortis

Xenomortis

Tea Powered

Join Date: May 2008

UK

N/

How the hell could that possibly help?
If that works, I will find a hat so I can eat it.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

your not the only person whose sceptical mate, but if it needs updating it needs updating i might aswell try it, just to rub it in their faces if it fails :P

oh and i forgot, another thing they asked me to try is:

Quote:
Then I would like you to try disabling all startup items to make sure that no background programs or processes are causing this problem. To do this, please perform the following:

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialogue box.

2. Type MSCONFIG and click OK. This should open the System Configuration Utility. .

3. On the General tab switch to Selective Startup and un-check the box for Load Startup Items.

4. Next click on the Services tab and select Hide All Microsoft Services, then click on Disable All.

5. Once that is done, clicking either OK or Apply should prompt you to restart your computer, which you should do before attempting to play the game again

Wheebs0808

Wheebs0808

Pre-Searing Cadet

Join Date: Apr 2009

J18, M25

Scream In The Woods (wuah)

R/Mo

Hey guys just managed to get in

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

Ehhh seriously, what they're telling you is nothing more than a waste of time. How on earth can a video card give you an err5?!
EDIT: Me to

Xenomortis

Xenomortis

Tea Powered

Join Date: May 2008

UK

N/

Curious as to what caused it, but it appears to have been fixed.

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

it causes you erros by working? and aye ive just finished my reinstall xD

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

LOL. Seems like your install might have solved all our problems :P

EDIT: Back on but getting pings of 20k and getting d/c'd

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Suddenly, everyone I know who's with BT can connect again - me too, albeit very slowly.

>>Lagging and disconnects aplenty. Hopefully it's a sign that they're working on it, though...

Olof

Krytan Explorer

Join Date: Oct 2007

PURR

N/

yes back in now too

Woehero Nakashima

Woehero Nakashima

Academy Page

Join Date: Mar 2009

N/

well it worked, now it doesnt ¬.¬

aga

aga

Krytan Explorer

Join Date: Feb 2009

England

A/

I managed to connect again aswell, but only for about 10minutes before getting more error 005's...

Ewa Kirch

Academy Page

Join Date: Jun 2006

Europe

N/Mo

Still unable to log on and I'm with BT as well