If i lose my account

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

Just a quick question, if i lose my account, and i want to get it back, do i need all 4 access keys? because i could only find 2

mazirix

Academy Page

Join Date: Jan 2007

Too Legit For You [GTFO]

W/

I'm assuming you mean that you lost your game files and such, not your account. All you need to do is go to the Guild Wars website and download the game from there. Your account is on their servers, not your computer; you should be able to log in to your account once you get the game downloaded and installed.

In other words, no need for your access keys.

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

No, i mean if i lose access to my account...like...for instance i get hacked and i want my account back

Stop The Storm

Stop The Storm

Keeping DoA Alive

Join Date: Jan 2007

England

Were In [DoA]

A/N

wouldnt have anything to do with selling your account to gold sellers then trying to retrieve it back via anet would it?

notskorn

notskorn

Lion's Arch Merchant

Join Date: Oct 2006

Clan Roxor

W/E

Contact support and they will tell you...

rick1027

rick1027

Jungle Guide

Join Date: Apr 2006

W/R

give them as much info as you had supply them with info like chars name profession and possibly level the more you can give em the more they believe its your account. i had to do it once i didnt even supply them with the numbers but gave em enough info about the account they determined it was mine.

thoreau

Ascalonian Squire

Join Date: Feb 2008

Same as rick. File a support case. They will reply back asking for keys. Give them the keys you have plus tell them the other chapters you own. Give them as much info as possible like you bought it in a box or by digital download. Include all the main characters you have.

You'll be fine.

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

ty everyone...but i didnt lose my account...i was just wondering...