is any one else unable to access the ncsoft store ?
I'm just getting a white screen when I try to buy the storage panes. I'm presuming that they have been overloaded or something just thought I'd check that it wasn't down to my PC.
Problems with NCSoft store (merged threads)
Ryu_ookami
Snorph
Prolly because theres everyone that owns GW trying to get the storage pane, and their hitting the site.
I am able to go through the entire process, but it wont show me the security code and I have to refresh and start the application over again.
I am able to go through the entire process, but it wont show me the security code and I have to refresh and start the application over again.
MrTickle
I've managed to enter the coupon code but when the next page loads it says invalid coupon code 
Type freestorage instead of FREESTORAGE
then it should work
Type freestorage instead of FREESTORAGE
then it should work
Ryu_ookami
I'm unable to even get that far along with about 5 other guild members we get image expired or it just crashes
Petra Arkanian
when I get to the select account - I get this message...
The Guild Wars® account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature.
WTF is that about? I have all the campaigns and i haven't got the storage yet.
I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?
The Guild Wars® account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature.
WTF is that about? I have all the campaigns and i haven't got the storage yet.
I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?
Nick42
This is so frustrating! For such a hyped promotion (the storage pane), they should have thought this through more.
I've spent a good portion of the last day waiting on timeouts and screen refreshes. I finally get an NCSoft master account created, but now the directions say to link my existing Guild Wars account to my master account, but does not say HOW to do this...I've gone all through the FAQ and various links on the NCSoft site, and can't see how to link my EXISTING account to the master. All I can find are directions to add codes (which are not valid, as I've already used them for my existing account).
Can anyone help with linking the account please?
Thanks,
Nick
I've spent a good portion of the last day waiting on timeouts and screen refreshes. I finally get an NCSoft master account created, but now the directions say to link my existing Guild Wars account to my master account, but does not say HOW to do this...I've gone all through the FAQ and various links on the NCSoft site, and can't see how to link my EXISTING account to the master. All I can find are directions to add codes (which are not valid, as I've already used them for my existing account).
Can anyone help with linking the account please?
Thanks,
Nick
Ryu_ookami
Quote:
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Originally Posted by Petra Arkanian
I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?
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I had planned on buying the 4 boxes for both mine and my GF's account but after this I'm just going to buy a couple of copies of factions and register two cheap basic accounts for mule characters instead either that or go find something else to play that actually works.
Spiritz
You can only link 1 gw account to 1 ncsoft account = it will state otherwise that gw account is already linked with an account.
kupp
After a shitload of time, managed to create my account but when I tried validating it, it wouldn't recognize the key sent to my email. Tried it again, it error'ed. Closed the tab and I'll try again later tonight.
ac1inferno
When I tried the key, I got an error too. But surprisingly enough, it got through. Because when I logged in to check my account, the extra tab was unlocked and there.
SamIam
Just got back into Guild Wars after a long break (almost a year) and apparently I didn't fix a problem with the in game store I had. For some reason when I set it up I made a mistake and it's listing prices in pounds. How do I change it to dollars? Also, I can't seem to access the NCSoft store online but I figure this is due to the new items added.
mastar of warrior
been trying to access this site for the free storage thingy, takes about 5 mins to load every single page and then i get some error like the site reset its network or something , is it only me??
veteran_player
Quote:
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Originally Posted by Petra Arkanian
when I get to the select account - I get this message...
The Guild Wars® account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature. WTF is that about? I have all the campaigns and i haven't got the storage yet. I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work? |
johnny tutone
same problem here figure the site is probably swamped should be good in a day or so....hopefully
Owik Gall
Still bad here.
lewis91
Quote:
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Originally Posted by johnny tutone
same problem here figure the site is probably swamped should be good in a day or so....hopefully
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TheodenKing
NCSoft store has heavy traffic due to the new upgrades available for purchase, as well as the free storage pain deal that ends in a day or two. So keep trying. The free storage pain will save you $10.
LordScro
The issue is bandwidth. When you get thousands of people going to the same site at once, its going to be extremely slow, if not crashing
Darcy
It took me 15 mins. this morning to get the free panel. Other than the expected slowness, it was accomplished without any problems.
Darcy
To solve your pounds vs dollars problem, you might need to contact Support at PlayNC.com
http://us.ncsoft.com//us/support/doc_5906.html?prod=48
It sounds like you were playing on the English server. You might only have to change your default server.
http://us.ncsoft.com//us/support/doc_5906.html?prod=48
It sounds like you were playing on the English server. You might only have to change your default server.
JASON626
ya... why couldn't they just add it they way they did back for each campaigne. way slow.
Stockholm
If your used to this site then NCsoft's site is fast
Nick42
That doesn't seem to jive with everything else I've seen, but regardless...
I only have one account. I haven't linked it yet, so how do I link my one (existing) account to my newly created NC master account?
I only have one account. I haven't linked it yet, so how do I link my one (existing) account to my newly created NC master account?
Hybrid Meteroa
Very slow for me as well, I'm just going to have to wait a couple weeks I guess.
Jaded _Knight
Common sense tells you it's getting hosed with all the traffic?
Owik Gall
Quote:
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Originally Posted by Jaded _Knight
Common sense tells you it's getting hosed with all the traffic?
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MrBeefy
Because their server can't generate a captcha fast enough.
When you finally get a captcha (about 1 every half hour) when you type in the answer, it tells you eventually that the image has expired.
I have been trying since 9 am this morning ( 8 hours ) and still can not create an NC account.
FFS. Why make us jump through hoops to get something you're giving away anyway.
When you finally get a captcha (about 1 every half hour) when you type in the answer, it tells you eventually that the image has expired.
I have been trying since 9 am this morning ( 8 hours ) and still can not create an NC account.
FFS. Why make us jump through hoops to get something you're giving away anyway.
Ben-A-BoO
I have no clue why they wanted to shut down their online store with this .... but I got seriously pissed off with it.
The best solution I could come up with is wait a week or two ... in the end:
The best solution I could come up with is wait a week or two ... in the end:
Quote:
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Originally Posted by GuildWars.com
Q: How long does this promotion run?
This promotion runs from 12:00AM PDT on April 23, 2009 to 11:59 PM PDT on May 31, 2009. |
citizensmith1001
Quote:
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Originally Posted by MrBeefy
FFS. Why make us jump through hoops to get something you're giving away anyway. |
lewis91
Quote:
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Originally Posted by timebandit
I have no clue why they wanted to shut down their online store with this .... but I got seriously pissed off with it.
The best solution I could come up with is wait a week or two ... in the end: |
Pony Slaystation
Originally, whenever I tried to add my account key to my NC Soft master account, it would always come up as invalid.
The next day, hoping it was just a computer error, I went to try again. Now, I can access just about every page of the NC Soft website exept for the log-in page.
Anything I can do to fix both problems?
The next day, hoping it was just a computer error, I went to try again. Now, I can access just about every page of the NC Soft website exept for the log-in page.
Anything I can do to fix both problems?
Acidte5t
Hello *XXX*,
Thank you for contacting us in regards to the current website slowness.
We are currently aware of a connectivity issue that is affecting anyone who is attempting to access the NCsoft Store. At this time, we are working on lightening our server load to help alleviate the slowness of the website.
We can only suggest that you make your purchase or attempt to get the free storage page at a later time, possibly during off-peak hours (early morning, late in the evening) when there may be less website traffic.
If you have any further questions please let us know.
Thank you,
Litton
Guild Wars Account Support
received 2 hours ago
Thank you for contacting us in regards to the current website slowness.
We are currently aware of a connectivity issue that is affecting anyone who is attempting to access the NCsoft Store. At this time, we are working on lightening our server load to help alleviate the slowness of the website.
We can only suggest that you make your purchase or attempt to get the free storage page at a later time, possibly during off-peak hours (early morning, late in the evening) when there may be less website traffic.
If you have any further questions please let us know.
Thank you,
Litton
Guild Wars Account Support
received 2 hours ago
Wyndy
Quote:
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Originally Posted by Acidte5t
Hello *XXX*,
Thank you for contacting us in regards to the current website slowness. We are currently aware of a connectivity issue that is affecting anyone who is attempting to access the NCsoft Store. At this time, we are working on lightening our server load to help alleviate the slowness of the website. We can only suggest that you make your purchase or attempt to get the free storage page at a later time, possibly during off-peak hours (early morning, late in the evening) when there may be less website traffic. If you have any further questions please let us know. Thank you, Litton Guild Wars Account Support received 2 hours ago |
off hours for who!?! Seems to be packed in the middle of my night too.
dark4190
slow as balls for me too. Just putting my input. Actually, i can't get past
Quote:
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Originally Posted by Page Load Error
Connection Interrupted
The connection to the server was reset while the page was loading. The network link was interrupted while negotiating a connection. Please try again. |
Ryu_ookami
What off hours? I've been trying on and off since 2am and I've still not got it almost 24 hours later.
A-Net most have some way of knowing how busy their servers are and sould have been able to look at NcSofts bandwidth and know that it wouldn't be able to handle it. This is just A-net saying "we Don't care. You may get it eventually you may not, but we've done our part. Its been released. It doesn't matter if it doesn't work because we said we would release it, not that it would function when we released it."
A-Net most have some way of knowing how busy their servers are and sould have been able to look at NcSofts bandwidth and know that it wouldn't be able to handle it. This is just A-net saying "we Don't care. You may get it eventually you may not, but we've done our part. Its been released. It doesn't matter if it doesn't work because we said we would release it, not that it would function when we released it."
Qing Guang
Can anyone tell me (using a generic example, ofc) what we were supposed to do for name/password for the PlayNC account? I mean, is the username the same as email, or can you have spaces in it, or were you supposed to put a number in your password? I know I have one, because I bought a character slot last Christmas, but I've forgotten what it was and it'd be a hassle to do the "forgot your password" thing, especially if that need my username.
Xion Air
I hope if this issue isn't resolved within the month we only have to do this in, that we get more time...
The only reason they did this was so that people would look at the NCsoft website and purchase something, but most people (including myself) know they're not going to buy anything whatsoever, we just want the free storage pane lol.
Sure they'd get a few people who'd end up buying stuff but in the meantime it's probably also made customers run because of how frustratingly hard it is to get in. Either way i'll keep trying -_-
The only reason they did this was so that people would look at the NCsoft website and purchase something, but most people (including myself) know they're not going to buy anything whatsoever, we just want the free storage pane lol.
Sure they'd get a few people who'd end up buying stuff but in the meantime it's probably also made customers run because of how frustratingly hard it is to get in. Either way i'll keep trying -_-
Ryu_ookami
to be honest considering that any one attempting to connect to the site is now met with the message.
"This site is temporarily unavailable due to scheduled maintenance.
Please check back again soon."
It just shows the fact that they truely can not be bothered with what we think. If this maintenace is due to the bandwidth issue then its hardly scheduled maintenance is it.
"This site is temporarily unavailable due to scheduled maintenance.
Please check back again soon."
It just shows the fact that they truely can not be bothered with what we think. If this maintenace is due to the bandwidth issue then its hardly scheduled maintenance is it.
refer
already beat you to it: http://www.guildwarsguru.com/forum/s...php?t=10369478
Ryu_ookami
actually I beat you my first post was 5.34am yours was 5.41 am so I beat you by seven minutes nice try though