I did a Name Change and it totally screwed me up

Fitz Rinley

Fitz Rinley

Wilds Pathfinder

Join Date: Oct 2005

The Rusty Rose

W/Mo

Quote:
Originally Posted by karen the healer View Post
I refuse to spend $14.99 to change my name back. My luck, it would not work anyway. This is so making me sick.
I am not testing this, but I can say that just having the same name does not help. I wanted a new appearance 3+ years ago on something. I put the armor in storage, remade the character, and could wear none of it. This might be different with the name change system, since the base character is there someplace, but I also would not risk it.

FengShuiDove

FengShuiDove

Forge Runner

Join Date: Sep 2007

Trinity of the Ascended [ToA]

A/

Sorry to hear about the unfortunate inconvenience. I have a question though:

When you did the makeover, did you change the character model itself or just face/hair? I ask because perhaps ANet tested name swap on existing character models but neglected for people who are changing to new models.

JR

JR

Re:tired

Join Date: Nov 2005

W/

Quote:
Originally Posted by karen the healer View Post
Omg I think I know what happened . I had a pvp character by the name Faith Highborne that I never played. I deleeted her prior to changing my name from Karen the Healer to Faith Highborne. Because I had once held that name on a pvp character I bet that cause a mess up. Think thats it?
That could well explain it.

I'm fairly at one point a long time they introduced measures to stop people creating PvP characters, putting the equipment in storage, deleting them and creating a PvE character of the same name to use the equipment.

Now equipment is tied by character ID and not name, but that may have not always been the case, and there could be some legacy code that caused your problem.

(Ok apparently that's not actually the case)

dr love

dr love

...is in denial

Join Date: Sep 2006

Hyperion

starcraft 2

P/Me

HAHAHAHA man that's a kick in the nuts, but a great laugh

xDusT II

Wilds Pathfinder

Join Date: Aug 2006

Melbourne

Quote:
Omg I think I know what happened . I had a pvp character by the name Faith Highborne that I never played. I deleeted her prior to changing my name from Karen the Healer to Faith Highborne. Because I had once held that name on a pvp character I bet that cause a mess up. Think thats it?
I did the exact same thing but am not encountering problems. I had a pvp monk named Dust Xa which I deleted prior to changing my elementalist to the same name. No problems here.

karen the healer

karen the healer

Ascalonian Squire

Join Date: Aug 2007

Texas

Dancing On Graves

Mo/

Everything in my HoM is tied to the old character name. Will I have use of it in guild wars2. To be honest I am pretty much done all I want to do in guild wars. My MAIN concern is that I do loose the 32 titles I had on that character. I went to the HOM and I can still see all the stuff I put in there. So I am safe with that at least, right? Please tell me that I am.

Jumping Is Uselss

Jumping Is Uselss

Jungle Guide

Join Date: Sep 2005

-... . .... .. -. -.. / -.-- --- ..-

GG. Anet. Name Change editing is broken on birthday.

xDusT II

Wilds Pathfinder

Join Date: Aug 2006

Melbourne

Quote:
Originally Posted by Jumping Is Uselss View Post
GG. Anet. Name Change editing is broken on birthday.
edit nvm

1234567

Miss Puddles

Miss Puddles

Jungle Guide

Join Date: Jun 2005

California

Shiverpeaks Search And Rescue [Lost]

Me/

Quote:
Originally Posted by JR View Post
Nice find, but you are misunderstanding it. You should still be able to use anything you previously had.
Ah, I see what you mean. So armor for example will still show customized to Old Name but character New Name should still be able to wear it. Odd, but makes more sense than losing everything I guess. Though the answer given on the site isn't totally clear either.

JR

JR

Re:tired

Join Date: Nov 2005

W/

I finally found someone at ArenaNet who wasn't asleep and pinged them about the issue. Hopefully we should hear something soon.

Puddin Cheeks

Puddin Cheeks

Wilds Pathfinder

Join Date: Aug 2006

On Welfare

Jelly of the Month [Club]

I know, it is a different circumstance, but doesnt your armor and weapons still work on your character after a name ban. That is essentially a name change right?. My weapons on my banned characters' names still have the old name but work as expected.

Spinny

Frost Gate Guardian

Join Date: Nov 2008

United Kingdom

Flying Pink Pig Goes [zOOm]

R/

I just done a make over and name change from D Shot On Recharge to Dshot Shootz Ya.
Took armor piece off - went back on fine, took cust wep off - went back on fine, changed armor to cust norn - went on just fine.
No problems here.

cthulhu reborn

cthulhu reborn

Wilds Pathfinder

Join Date: Jan 2007

the Netherlands

W/Mo

Quote:
Originally Posted by karen the healer View Post
Everything in my HoM is tied to the old character name. Will I have use of it in guild wars2. To be honest I am pretty much done all I want to do in guild wars. My MAIN concern is that I do loose the 32 titles I had on that character. I went to the HOM and I can still see all the stuff I put in there. So I am safe with that at least, right? Please tell me that I am.
Well, I changed name on my ele and the old name is still on the armours but I can equip them just fine.
I also have all my titles and stuff still.

I would think the bug is that you had your armours in the xunlai when you changed over. I had all of them in my inventory when I changed names and perhaps that's something they hadn't thought of yet.

Neez

Neez

Lion's Arch Merchant

Join Date: Dec 2008

Portugal

Sweet Valley High [Girl]

W/

Quote:
Originally Posted by Miss Puddles View Post
Though the answer given on the site isn't totally clear either.
Clearly, the way the answer is given isn't the problem here.

JR

JR

Re:tired

Join Date: Nov 2005

W/

Quote:
Originally Posted by Puddin Cheeks View Post
I know, it is a different circumstance, but doesnt your armor and weapons still work on your character after a name ban. That is essentially a name change right?. My weapons on my banned characters' names still have the old name but work as expected.
Equipment is tied to characters by a character ID, not by the name. That's what makes this issue so confusing.

I can't think of a reason why the character ID would change. Perhaps when some people change their name it creates a new character ID instead of using the original one?

The whole PvP character thing sounded plausible but apparently is not the case. Perhaps changing the characters appearance to a different campaign might be worth looking at as a possible cause... There's really no obvious ones to start with though.

The Arching Healer

Jungle Guide

Join Date: Sep 2006

Super Kaon Action Team [SuKa]

A guildie changed his name + looks like 3 hours ago and he doesn't have any problems.

MrTickle

MrTickle

Lion's Arch Merchant

Join Date: Aug 2006

delete this account

N/

Well i'm not buying anything from the store until the pages actually load. I remember buying 2 x NF because the store was bugged/pages not loading.

I'm sure they'll fix your prob soon enough Karen

snaek

snaek

Forge Runner

Join Date: Mar 2006

N/

im soooo glad that anet decided to skip this month's skill balance update for bug testing. it was soo worth it!

Quote:
Originally Posted by regina buenaobra
As you are aware, we are currently working very hard on our big April update. And of course, big updates need a lot of testing and resources. We want the update to be a high quality experience you can fully enjoy, so we are dedicating a lot of time to testing it. With a game as complex as Guild Wars and an update as significant as this one, very thorough testing is required. Every addition or change has the potential to affect other areas of the game, sometimes in unexpected ways. Skill changes also need to be fully tested, so we were running into a situation where we risked releasing either the skill balance or the April update itself without the level of polish, consideration, and testing that it should have.

JR

JR

Re:tired

Join Date: Nov 2005

W/

These things slip through. Anet has a pretty good track record for testing, in general.

The difficulty is with the differences between the test server and the live server. Something that works on the test server just fine may somehow break when it's put up on the live server due to the different databases.

I'm not making excuses for them, this is a pretty epic bug, just saying it's not as simple as it might seem.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Quote:
Originally Posted by karen the healer View Post
I decided to do a name change on my primary character and a new appearance. Little did I know, it was a fatal mistake. Since all the elite sets of armour and weapons are customized to my old name. I can no longer use any of the armour or weapons I have gathered over 4 years. They still show in my HOM thank God. But I can no longer use them. I am totally naked now with no armour or weapons. This after spending $14.99 and then $9.99. I am so mad. I quit. I can so slap myself right now for being a fool.
Hi, karen the healer: the team is looking into this issue as we speak. More updates as they're available.

tazer

tazer

Ascalonian Squire

Join Date: Feb 2006

Tiny Siege Turtles

not true, everything's fine. I can use my old armors and customized weapons without any problem.
Quote:
I'm almost 100% sure a-net binds armors to a character ID not the name of one.
that's right.
even players that got their nickname changed due to violation of naming policy had previously their armors still linked to old names, but they could use them.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Quote:
Originally Posted by karen the healer View Post
I decided to do a name change on my primary character and a new appearance. Little did I know, it was a fatal mistake. Since all the elite sets of armour and weapons are customized to my old name. I can no longer use any of the armour or weapons I have gathered over 4 years. They still show in my HOM thank God. But I can no longer use them. I am totally naked now with no armour or weapons. This after spending $14.99 and then $9.99. I am so mad. I quit. I can so slap myself right now for being a fool.
Hey. We checked your character. Your character is actually wearing the armor that you complained about it not being able to wear.

To clarify for everyone: If you complete a name change on a character, your old armor and customised equipment will have the old name on it, but your newly-named character will be able to use the old armor and equipment. If you have any further questions or concerns about your account, please contact our customer support team. Thanks.

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

Quote:
Originally Posted by Regina Buenaobra View Post
Hey. We checked your character. Your character is actually wearing the armor that you complained about it not being able to wear.
OOOOOOHHHHHH BURNNNN!

So who's lying?

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

If anyone has a problem of this type, please do report it. It will help the team a lot so the bugs can be squashed. ^^

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

15 bucks for a name change too? Eesh... and 10 bucks for storage... GW is turning into every other free RPG out there, making people pay an outrageous amount for something that's simple...

What else is a crock? All the equipment bags except one have to use "Zaishen coins" instead of just gold. Fail.

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

Wrong thread Tarun.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Meh, still. Fifteen bucks for a name change is waaaay too high. Five bucks max is more like it.

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

Quote:
Originally Posted by Regina Buenaobra View Post
Hey. We checked your character. Your character is actually wearing the armor that you complained about it not being able to wear.

To clarify for everyone: If you complete a name change on a character, your old armor and customised equipment will have the old name on it, but your newly-named character will be able to use the old armor and equipment. If you have any further questions or concerns about your account, please contact our customer support team. Thanks.
Yo Reggie,

Was just wondering. If you do change your name and as you said the old name is on it and then I were to use the name on the armor could I wear it?

JASON626

Krytan Explorer

Join Date: Aug 2006

Mo/

Quote:
Originally Posted by Tarun View Post
15 bucks for a name change too? Eesh... and 10 bucks for storage... GW is turning into every other free RPG out there, making people pay an outrageous amount for something that's simple...

What else is a crock? All the equipment bags except one have to use "Zaishen coins" instead of just gold. Fail.

agreed.. where the new ideas to make a buck stop no one knows.

Winterclaw

Winterclaw

Wark!!!

Join Date: May 2005

Florida

W/

Quote:
Originally Posted by cthulu reborn
I would think the bug is that you had your armours in the xunlai when you changed over. I had all of them in my inventory when I changed names and perhaps that's something they hadn't thought of yet.
There are some people who have more armor than what they can fit into storage on their PCs.

LeoX

LeoX

Krytan Explorer

Join Date: Dec 2005

United Kingdom

Guildless Since 2005???

W/

After spending a long time fighting the saturation of the site, I miraculously managed to purchase a name change.

I just did it, and after reading this thread I was kind of scared, but I said ah well, and went for it.

Needless to say... Everything's fine! I can successfully equip my armour, weapons, etc.
PS: I didn't do a make over (yet!)

DarkNecrid

Furnace Stoker

Join Date: Jul 2006

Quote:
Originally Posted by MMSDome View Post
Yo Reggie,

Was just wondering. If you do change your name and as you said the old name is on it and then I were to use the name on the armor could I wear it?
No, customization is bound by Character ID, not character name. So if you create a new character with the same name, you'll have a different Character ID and be unable to use it.

Inde

Site Contributor

Join Date: Dec 2004

I'm going to close this since the matter was resolved/never there in the first place and I don't want others to get confused thinking this is indeed a bug.