What do you think of logging in XTH with your real GW account?

DoomFrost

Lion's Arch Merchant

Join Date: May 2005

Florida

E/

I have a program that stores my passwords, so it's just a simple copy + paste with my passwords and I'm in. Nothing to worry about for me.

I like this update anyways, makes it much easier to log in now.

Rift

Rift

Frost Gate Guardian

Join Date: Jul 2007

Canada

Virtual Love [kiSu]

Wow.. so much mis-information about internet security in this thread.

At first glance this is a huge improvement on the security front. The old way had severe security issues, and it seems they've delt with them nicely.

Having a single sign-on and better integration with the game is definitly the way to go. I'm hoping they'll build on this vision for the future so we see more web integration and more Web 2.0 features in GW2.

Empress Amarox

Empress Amarox

Krytan Explorer

Join Date: Dec 2008

Above you.

Mo/W

Quote:
Originally Posted by Lonesamurai View Post
how about just not using it if your worried about it?
Kind of a big monetary loss every month, don't cha think?

Shadowfox1125

Shadowfox1125

Forge Runner

Join Date: Mar 2005

PST

W/

What was Anet's reasoning in changing this? Was there a problem with the previous method? I share your sentiments, Amarox.

BenjZee

BenjZee

Forge Runner

Join Date: Dec 2006

The Overacheivers [Club]

Mo/

atleast i dont need to remember passwords for my:
NCSoft
GW
-XTH
i honestly don't mind...but what kinda worries me was i beleive you could veiw the source and see th details clearly visable.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by SmithyBen View Post
you could veiw the source and see th details clearly visable.
Even with that, you'd need some kind of man-in-the-middle attack to snoop the information. he webpage you see is only sent from the server to your computer, no one else normally can see it.

Anyway, this is no longer the case when I checked.

nkuvu

nkuvu

Lion's Arch Merchant

Join Date: Dec 2005

Quote:
Originally Posted by kunt0r View Post
just as much as any other game or bank provides
If this is the limit of security at your bank, that's pretty sad.

I'm not saying that the XTH needs to be as secure as a bank account, but there are a whole lot of things that a bank should be doing to ensure security (things like two stage logins, security questions, whitelisting specific computers for login, and so on).
Quote:
Originally Posted by Rift View Post
Wow.. so much mis-information about internet security in this thread.
Such as?

deyond driven

deyond driven

Academy Page

Join Date: Dec 2005

Our Titles Are [SiCK]

N/E

Im not worried about this one bit

Longasc

Longasc

Forge Runner

Join Date: May 2005

Quote:
Originally Posted by Fril Estelin View Post
It is a very good thing, not in itself, but with the added security of the XTH. They're putting back the security of your account in your hands, rather than asking you to create a new account (I mean XTH account vs. GW account). Technically speaking, we call that "minimizing the security surface".
They just made the GW account and the XTH account the very same.

How did this "minimize" or reduce the security surface, people now can attack your account over the browser, too.

Empress Amarox

Empress Amarox

Krytan Explorer

Join Date: Dec 2008

Above you.

Mo/W

Quote:
Originally Posted by Fril Estelin View Post
Even with that, you'd need some kind of man-in-the-middle attack to snoop the information. the webpage you see is only sent from the server to your computer, no one else normally can see it.

Anyway, this is no longer the case when I checked.
Pretty sure that's not how the internet technically works.

My understand it's something a bit like this:


The way the internet works isn't your computer and the server directly connected, but when you send information it has to jump through several hubs before it gets to the server and back (that's the entire reason it works in the first place) and what I'm worried about isn't so much something from MY PC -> GW SERVER, it's the "->" and "<-" that I'm worried about.

Someone intercepting the packets during the trip from one destination to the other.

I know similar is possible because the devs for a project called L2J rip packets from Lineage II, crack them and then do whatever it is they do to copy their work without technically "copying" it. Really underhanded and shady, but technically legal in my understanding? Anywho, beyond the point...

The point is, the website has proved to be less secure than the GW client in the past, and I don't see why we should now suddenly have a profound trust for it when after all of this time it has not only been a potential danger, but even recommended against by the company itself.

To illustrate the jumps, here's a traceroute to the GW server I'm connected to right now:
Code:
TraceRoute to 216.107.245.97 [216-107-245-97.plaync.com]
Hop	(ms)	(ms)	(ms)		IP Address	Host name
1	11	6	9		72.249.0.65	-
2	8	6	14		8.9.232.73	xe-5-3-0.edge3.dallas1.level3.net
3	18	15	26		4.68.19.76	ae-2-79.edge2.dallas3.level3.net
4	23	13	14		4.68.111.174	-
5	9	17	14		152.63.96.182	0.ge-2-0-0.xl3.dfw7.alter.net
6	50	53	61		152.63.57.73	0.so-4-0-0.xl1.lax1.alter.net
7	73	67	54		152.63.53.57	pos6-0.gw4.lax1.alter.net
And here is to the GW website:
Code:
TraceRoute to 206.127.153.151 [www.guildwars.com]
Hop	(ms)	(ms)	(ms)		IP Address	Host name
1	17	14	13		72.249.0.65	-
2	10	7	7		8.9.232.73	xe-5-3-0.edge3.dallas1.level3.net
3	12	16	10		4.68.19.204	ae-4-99.edge2.dallas3.level3.net
4	10	13	20		4.68.111.174	-
5	20	19	13		152.63.96.86	0.ge-1-1-0.xl4.dfw7.alter.net
6	55	47	50		152.63.32.66	0.so-5-0-0.xl2.tco4.alter.net
7	51	49	46		152.63.35.69	pos7-0.gw3.tco4.alter.net
That's from http://network-tools.com/ -- my personal one's 9 jumps.

Anyways, that's just my understanding. I'm by no means an expert.

It doesn't so much worry me that there are jumps in between, because there are of course the same amount of jumps in between for both. What worries me is that where as originally we were only entering our information on GW, now we are entering it on a web browser as well and thus subjecting ourselves to possibilities web vulnerabilities, and you'd have to just be naive to think those don't exist. I mean, just look at Firefox's security updates, that alone should prove my point. We may not know of them, but they're definitely there. It's an added risk that makes me feel my account is now less secure than it was before.

The Little Viking

Krytan Explorer

Join Date: Mar 2006

innergalactic gargleblasters

W/Mo

Always from day one we have been told to not use the same password for all log in crap. Always saying never give your password for the game. Even have a "be safe" warning on the log in screen sometimes. NOW all the sudden they want us to use our log in name and password for just about everything..Well maybe not everything...but its beginning to seem like it. I dont like it at all. So much for account safety. I dont care how secure the site is suppose to be, things happen that are unexpected. I dont believe its a good thing they did here.

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

Quote:
Originally Posted by Fril Estelin View Post
Even with that, you'd need some kind of man-in-the-middle attack to snoop the information. he webpage you see is only sent from the server to your computer, no one else normally can see it.

Anyway, this is no longer the case when I checked.
Regardless of main-in-middle (which is not ruled out by encryption), it also opened gates for XSS attacks (supplying links to original website which can modify webpage for person clicking that link and to a lot of nasty stuff with javascript, nasty stuff)

And impostors - if before "log in here to get gw2 beta" or "give here your login details for 100k" was clear scam that caught stupid and greedy, modifying xth wiki article to link to rip of version of XTH is not easily detected and can have much worse impact. People could check https cert info or url, but thats not how real world works.

We were solving similar issues at my job. We ended up separating employee accounts to "critical business" (financial oprations, only) and "everything else" (email, intranet, computer, anythink that we can afford to give access to random stranger for 10 minutes without causing too much trouble) )

Hyaon

Lion's Arch Merchant

Join Date: May 2005

P/W

Would like to have the option to do it the old way tbh...name and pw on that is totally different to account, I didnt feel worried at all but now I do :/

Ġ ō Đ??

Ġ ō Đ??

Wilds Pathfinder

Join Date: Dec 2007

In the ★'s

No guild i quit and went to Aion! :)

A/

if your worried about your web security just set up a virtual PC with some AV Firewall and only go to GuilWars.com (google chrome of course )lol would probably be safe

Rift

Rift

Frost Gate Guardian

Join Date: Jul 2007

Canada

Virtual Love [kiSu]

Quote:
Originally Posted by nkuvu View Post
Such as?
- That the old authentication system was safer than this one

- That using credentials linked to your game account will make it easier (than it used to be) for hackers to gain access to your account

- That people will sniff out your packets and obtain your credentials over SSL

People need to understand that these are not how hackers gain access to your account through the web. What people should be worried about are things like Cross-Site Scripting flaws, Cross-Site Forgery flaws, Virus/Trojans/Keyloggers, Phishing, and Password sharing. And as others have mentioned, this update does address some critical flaws the old XTH used to expose, which in turn improved the overall security of the site.

Inde

Site Contributor

Join Date: Dec 2004

Quote:
Originally Posted by The Little Viking View Post
Always from day one we have been told to not use the same password for all log in crap. Always saying never give your password for the game. Even have a "be safe" warning on the log in screen sometimes. NOW all the sudden they want us to use our log in name and password for just about everything..Well maybe not everything...but its beginning to seem like it. I dont like it at all. So much for account safety. I dont care how secure the site is suppose to be, things happen that are unexpected. I dont believe its a good thing they did here.
LOL, okay Viking has a bit of a point here. For months it was proclaimed/announced/warnings/notices NOT to use your same GW login for the XTH voting. And now Anet spins it in a "Wow! We upgraded! You can use your same GW login!" I mean, the new site is much better security wise, got rid of some security flaws and your information is better protected... but the irony of it all. I can see how some users might be suspicious or confused with the back pedaling.

I do have to say though that it is nice. I like this format a lot better. Props to the people who revamped it.

Chico

Lion's Arch Merchant

Join Date: Jan 2007

It sure feels less secure. People could brute-force game accounts in the website. Validate accounts without logging into the game. Site is susceptible to phishing attacks, etc. It *felt* more secure having individual accounts (maybe just an illusion anyway).

nkuvu

nkuvu

Lion's Arch Merchant

Join Date: Dec 2005

Quote:
Originally Posted by Rift View Post
- That the old authentication system was safer than this one
With the old system, you log into the XTH with an email address that can be changed. I could set my XTH login to [email protected] provided that I could get email there. Even if my actual game login is [email protected]. I could also set it to use any password I like. I could have the password to my XTH account as "topsecret" without having any potential compromise of my actual game account.

Disassociating the XTH account from the actual game account does seem safer to me. Are you saying it isn't? Do you use one login/password pair for every site you visit? If not, why not?
Quote:
- That using credentials linked to your game account will make it easier (than it used to be) for hackers to gain access to your account
How many tools are there to attempt to break into a web page, and how many are geared specifically to logging into Guild Wars?
Quote:
- That people will sniff out your packets and obtain your credentials over SSL
I agree that this is unlikely.
Quote:
People need to understand that these are not how hackers gain access to your account through the web. What people should be worried about are things like Cross-Site Scripting flaws, Cross-Site Forgery flaws, Virus/Trojans/Keyloggers, Phishing, and Password sharing. And as others have mentioned, this update does address some critical flaws the old XTH used to expose, which in turn improved the overall security of the site.
How does this update address any of those things?

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by zwei2stein View Post
We were solving similar issues at my job. We ended up separating employee accounts to "critical business" (financial oprations, only) and "everything else" (email, intranet, computer, anythink that we can afford to give access to random stranger for 10 minutes without causing too much trouble) )
XSS doesn't look like a problem to me, if you don't have incompetent website people (hello McAfee). The only real problem IMHO is the total lack of communication with this. Indeed phishing could be a huge problem in a heterogeneous environment, only corrected with user training and guiding instructions on the website.

I'm convinced that the attack surface was higher before, not because of application exposure, but because of exposure to social engineering via complexity. Add an account and you're pushing people to reuse passwords, which is apparently what happened (cf. Regina).

I can perfectly understand that people are worried, as I said it's not completely irrational. Some will not do anything by default here and wait to hear people saying it's ok. I'll do the contrary and continue using it, with caution, until I hear otherwise. I don't believe Anet would make such a move and not think of the holistic security. (but I can't understand that Regina and Martin are not all over the place on this)

Alleji

Alleji

Forge Runner

Join Date: Jan 2006

I like it. It's convenient.

I also like the interface improvements.

However, on the importance scale this is very, very low. I don't understand why anet manages their manpower the way they do... it probably took a designer and a programmer at least a day whole to redo the thing. Couldn't they have done something about fixing the game instead?

Martin Kerstein

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

There is a very simple thing that can be done personally to be safe:

Only visit the XTH via the link on the official website. Or you might want to talk to Kun Shao ingame, he can take you there as well.

Never Never Ever blindly click on a link someone sends you.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Empress Amarox View Post
Anyways, that's just my understanding. I'm by no means an expert.
You didn't understand what I said, maybe I wasn't very clear either. A man-in-the-middle attack is what you're sort-of point to, but it's extremely difficult as you have to have control of a router on the way between a GW player and a GW server. Oh it's been done before (malicious router, ty wifi) but the server has means to detect it, and it only allows an attacker to hack one account (high cost, low rewards, not what the malicious guys are aiming at).

Quote:
me is that where as originally we were only entering our information on GW, now we are entering it on a web browser as well and thus subjecting ourselves to possibilities web vulnerabilities, and you'd have to just be naive to think those don't exist.
I know well all that, I'll even point you to the OWASP top10:
http://www.owasp.org/index.php/Top_10_2007

Security is never, ever an absolute, it's a constant arms' race. As we say, it's not a product, it's a process. You can't be secure by just the property of your software (actually not true in a few cases, the costly EAL7 for critical applications). As illustrated by:

Quote:
I mean, just look at Firefox's security updates, that alone should prove my point. We may not know of them, but they're definitely there. It's an added risk that makes me feel my account is now less secure than it was before.
We always were that secure, because most people (maybe not you, surely not me) were mostly using the same passwords (despite Anet saying not to do it, people only start to listen when tey're directly affected, not when someone tells them to). I understand Anet's move because I've seen in so many cases a good security implementation turned on its head because user wouldn't deal with the unusability, or usability overhead. Convenience is something people prefer and many do not worry about loosing some pixels.

Apollo Smile

Apollo Smile

Wilds Pathfinder

Join Date: Jan 2008

[LORE]

E/Mo

Hey guys, look out. If somebody hacks your email they have your Guild Wars login information as well.

Empress Amarox

Empress Amarox

Krytan Explorer

Join Date: Dec 2008

Above you.

Mo/W

Which is why you don't use your GW e-mail for anything else whatsoever (until now apparently?)...

fusa

fusa

Krytan Explorer

Join Date: Mar 2007

Quote:
Originally Posted by Martin Kerstein View Post
There is a very simple thing that can be done personally to be safe:

Only visit the XTH via the link on the official website. Or you might want to talk to Kun Shao ingame, he can take you there as well.

Never Never Ever blindly click on a link someone sends you.

What about people who are unable to access your web sites without using a proxy? Its bad enough you ban whole ISP's from accessing your site, but now you force them to login using your game account information over a proxy. Anet/NCSoft has made some really RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing stupid decisions over the past year, and this is one of the worst.

Miss Puddles

Miss Puddles

Jungle Guide

Join Date: Jun 2005

California

Shiverpeaks Search And Rescue [Lost]

Me/

I'd be more concerned about making my password secure/hard to guess than worrying about someone hacking into the XTH site and retrieving my login information. It's way more likely that you have a bad password that is frequently used than anything else. Just to be extra safe if you feel threatened, go and change your GW password to something new.
I'm not terribly concerned.

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

I actually wanted to ask something and forgot after seeing the not so perfect webpage, sorry.

my question are,

1) Will this change of using our account name and password correct the problem of some of my account not getting any torunaments rewards for 4 months in a row?

2) Why is it, although I've made sure i use the exact same prediction for all of my accounts, some how the rewards points comes out different every time?



Security aside, you think Arena Net could use better rendered pictures/screenshot/whatever on the new XTH page? they are all blurry and pixelated and the XTH logo on the top of the page ..... no comment lol.

eeeeps

see for yourself. https://www.guildwars.com/competitiv...se/default.php

Longasc

Longasc

Forge Runner

Join Date: May 2005

They should copy some ideas for account security from the upcoming Champions Online.

It is not my kind of game, but just create a user account for the game, and you will see how the game is much more advanced at least in regards to account security.

E.g. the game encourages you to chose a different user/account name than your char name and also does not use your email address as account name.

The ways how you can recover your account data are also much better than the often rather easy to solve preset "secret" questions and more customer friendly than having to contact the dreaded NCSoft support.

KrisNaga

KrisNaga

Ascalonian Squire

Join Date: Apr 2009

Quote:
Originally Posted by Professor K View Post
The amount of paranoid people in this thread is hilarious. I wonder how many of you even get by on the internet.
Lets see you say that when you get your account of 4 years hacked and lose everything you have worked for and then have your details spread over the net and your email sold to unknown company's who then send you spam mail.
The internet is not for people who don't know what there doing and your attitude will eventually get you in trouble.

1337 H4X

1337 H4X

Academy Page

Join Date: Apr 2009

SNOW

After forgetting my passwords (yeah I manage) and losing acces to the email accounts my accounts are linked to, the remodel on guildwars.com lets me do my predictions hassle free, and after 6 months I can finally get some zkeys ><

Anyone who had trouble should check out the site,

kudos to anet and the remodel

thank you ^^

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

People send you spam mail away, either get a decent filter or spend five minutes a day deleting it.

It's not like the game has your credit card info on it, who is going to go through all that effort to get into ONE person's account which may not even have anything in it.

I sometimes wonder how you guys step out of the front door knowing that you could get killed anytime.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Wish Swiftdeath View Post
It's not like the game has your credit card info on it, who is going to go through all that effort to get into ONE person's account which may not even have anything in it.
People attach emotional values to things, GW is no exception. Some people would even value some virtual achievements more than things in RL (especially kids). Hence the emotional response to this kind of situation. (yesterday morning my car touched the car of someone else without any damage, just "dirt exchange" between cars, the guy got out of his car and went utterly berserk on me, another silly example...)

What annoys me is that people present the case of "your 4-year-old account being hacked" as the reason why you'd get angry, BUT they don't say that for 4 years their account wasn't hacked and that this makes them happy. Security works when nothing happens, so no need to say it?

And, again, security is never, ever, perfect. There's been GW accounts hacked before and there'll in the future, what really matters is Anet/NCsoft's swift response to these acts. And people trusting them (at the same time, I guess some Guru trolls make this more difficult).

riktw

Wilds Pathfinder

Join Date: Jul 2008

netherlands

Mo/E

my little bro did /dance to
so if you see a female rit dancing its my little bro, with his z-keys next month.
i dont care, site is secure enough, password is secure enough.

refer

refer

Jungle Guide

Join Date: Jan 2009

US

Quote:
Originally Posted by Empress Amarox View Post
But, what about those of us that set up XTH accounts for friends and vote for them because they don't understand it, don't play PvP, can't be bothered or similar.
Can you do that for me? lol Never really got into it but I want the points for better pvp armor.

Quote:
Originally Posted by PowerRAV View Post
Voting for friends... Doesn't that fall in the lines of account sharing? I thought account sharing was against the EULA. Ah well probably wrong.
It is, but it happens anyways. I know a couple people who account share, but nothing hardcore. Some of them play it casually when over at other's houses and like how stuff is already unlocked. Or the accounts were like "yeah this was ______'s account but they don't really play anymore so here I am." Why should Anet like sharing anyways? It's killing two birds with one stone: one account (less sold) with free rewards for both (unlocking things on account).

Quote:
Originally Posted by Alleji View Post
Couldn't they have done something about fixing the game instead?
Now define "fixing" for them. To them it's not broken.

Anyways back on topic. If your account wasn't hacked by now I think you're safe. If you don't trust the new site then don't ever shop online either. You'll probably have a heart attack.

Professor K

Frost Gate Guardian

Join Date: Jan 2009

Mo/A

Quote:
Originally Posted by KrisNaga View Post
Lets see you say that when you get your account of 4 years hacked and lose everything you have worked for and then have your details spread over the net and your email sold to unknown company's who then send you spam mail.
The internet is not for people who don't know what there doing and your attitude will eventually get you in trouble.
Speak for yourself.
I'm well educated on the dangers and precautions to be used on the internet.
Not everyone is stupid enough to fall for a phishing site or not change their passwords regularly. Do you even realize Guild Wars.com uses encryption, Secure Socket Layers, off-site backup, security testing, and password protection? At least know your facts before trying to scare everyone.

Also, fire off an email here if this truly concerns you so much: [email protected]

Toxic OnyX

Lion's Arch Merchant

Join Date: Mar 2009

Atreia

Quote:
Originally Posted by riktw View Post
i dont care, site is secure enough, password is secure enough.
Remains to be seen

Apollo Smile

Apollo Smile

Wilds Pathfinder

Join Date: Jan 2008

[LORE]

E/Mo

Quote:
Originally Posted by Toxic OnyX View Post
Remains to be seen
Don't worry, there are a select few who are just waiting and hoping for something to go wrong. If something happens we will know!

eht123

Ascalonian Squire

Join Date: Nov 2005

Quote:
Originally Posted by Martin Kerstein View Post
There is a very simple thing that can be done personally to be safe:

Only visit the XTH via the link on the official website. Or you might want to talk to Kun Shao ingame, he can take you there as well.

Never Never Ever blindly click on a link someone sends you.
The fact that we now have to take extra precautions of this nature pretty well shouts that the new scheme is less secure than before...

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by eht123 View Post
The fact that we now have to take extra precautions of this nature pretty well shouts that the new scheme is less secure than before...
It's not a "precaution", it's a healthy security habit to have.

Internet technologies are seen as an incredibly huge convenience, to the point where most people won't check where they're clicking. It's very difficult to put back some sense into this because it's difficult to explain what is right and what is wrong, without ending up describing the strict habit of checking everything we do. It is seen as a bigger inconvenience than the perceived risk of ending up on a phishing website.

(it's actually more complicated that it seems: most emails nowadays are html and the text of the link you see in an email may have nothing to do with the actual destination of the link, which you may discover by hovering over the link on most clients; so even looking at this text is not enough, once you've clicked you have to look at the address bar)

eht123

Ascalonian Squire

Join Date: Nov 2005

Quote:
Originally Posted by 1337 H4X View Post
After forgetting my passwords (yeah I manage) and losing acces to the email accounts my accounts are linked to, the remodel on guildwars.com lets me do my predictions hassle free, and after 6 months I can finally get some zkeys ><

Anyone who had trouble should check out the site,

kudos to anet and the remodel

thank you ^^
So, because you can't remember your passwords, everyone else should be subjected to a less secure system, and any number of additional attack approaches on their game accounts? Riiiight.....