omg wtf!

I was betrayed by GW very severely this morning..
As a relatively newcomer to GW, I am very disappointed.

I've been buying extra storage for my account paying 6 quid
per extra panel, which made me happy. There were no problems,
no delays, I was so happy.
Yesterday I bought another panel and the transaction was completed.
But then, this morning open GW only to find out that my account
has been permanently banned for being a 'payment fraud'????????!!!!!!!!!

I had to check my bank account statement, which seemed fine except for
my yesterday's storage purchase..showing that i didn't buy one.
But I did receive payment receipt and it was fine until last night.
Then I get my account banned for some stupid problem with the transaction
that I have no control over!
Im sure my bank account is fine since I buy books and do other things with
it with no problem.
So Im just forced to think that my account was banned for Anet's own
incompetence and I end up being a 'fraud'. How nice.

Does permanent ban mean my account has been erased?
Does anyone have or has anyone had a similar experience before??

http://www.guildwars.com/support/

Your account isn't erased. Contact the support team and keep talking to them to get your account back, we can't help you here. Closed.