Free Storage Pane Offer Extended

Swift Thief

Krytan Explorer

Join Date: Feb 2007

Aatxe Pirates [YaRR]

A/

You can now get it by June 30th.

http://www.guildwars.com/products/ex...orage_pane.php

This will help a lot especially since I'm still in the process of getting my NCsoft account information back.

Lonesamurai

Lonesamurai

Furnace Stoker

Join Date: Apr 2006

Cheltenham, Glos, UK

Wolf Pack Samurai [WPS]

R/A

yup, good offer from them

Bill Clinton

Krytan Explorer

Join Date: Mar 2009

Oh my god this is a life saver. NCSoft have taken so long to get me my account information I thought I was going to miss this entirely...
I'm glad they extended it. Thankyou Anet!

I Is Special

I Is Special

Wilds Pathfinder

Join Date: Nov 2006

NJ

To Gain Extra Mobility We Play [NUDE]

W/

Good, i've been too lazy to get the free pane...

Maybe i'll get it in june.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

I got my account information from support in 2 days, and I didn't know my username or the birthday I used on it. I guess I got lucky. O.o

Anyways, seems fair enough to extend it. Good thing for the people who are still contacting support.

Puebert

Puebert

Desert Nomad

Join Date: Oct 2005

Mo/

...Why don't they just make it permanent?

I pwnd U

I pwnd U

God of Spammers

Join Date: Oct 2005

in the middle of a burning cornfield...

Scars Meadows [SMS] (Officer)

Good news. I got mine right away but I know lots of people couldn't get theirs.

October Jade

October Jade

Wilds Pathfinder

Join Date: Jul 2005

drifting between Indiana and NorCal

The customer service people were able to resolve my request in only a few hours. On a weekend, even. Not sure why it would take so long for other players...

Empress Amarox

Empress Amarox

Krytan Explorer

Join Date: Dec 2008

Above you.

Mo/W

Why do we have to link our accounts anyways? I don't want the email locked on my other accounts. :/

Lonesamurai

Lonesamurai

Furnace Stoker

Join Date: Apr 2006

Cheltenham, Glos, UK

Wolf Pack Samurai [WPS]

R/A

Quote:
Originally Posted by Empress Amarox View Post
Why do we have to link our accounts anyways? I don't want the email locked on my other accounts. :/
because thats the way this offer works

if you don't want to link, thats upto you

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by Puebert View Post
...Why don't they just make it permanent?
Because they want your information so they screw you up when your accounts are all linked together. The new system sucks.

Yichi

Yichi

Furnace Stoker

Join Date: Sep 2005

Guild Hall, Vent, Guesting, PvE, or the occasional HA match...

Dark Alley [dR]

They are still working on my account. I have the account info, but it keeps giving me an invalid cd key whenever I try to link the key to my account.

The Scorpion Knight

The Scorpion Knight

Krytan Explorer

Join Date: May 2009

Might give it a shot sometime soon, couldn't they just have offered i through the ingame store.

Anon-e-mouse

Anon-e-mouse

Wilds Pathfinder

Join Date: Apr 2006

@ Home

League Of Friends [LOF]

R/Mo

Quote:
Originally Posted by Yichi View Post
They are still working on my account. I have the account info, but it keeps giving me an invalid cd key whenever I try to link the key to my account.
You do not need the CD-Key to add an account to your NCSoft account. You only need the GW game details (login e-mail and password).

The only real problem is make sure your GW's password is less than 14 characters (changing it ingame if necessary), as there is a bug on the NCSoft website which prevents you linking if your password is longer.

Kamara

Kamara

Krytan Explorer

Join Date: Jul 2006

Ponie Hill, Lion's Arch International

Blinkie Kaulitz Armie

E/

Quote:
Originally Posted by Empress Amarox View Post
Why do we have to link our accounts anyways? I don't want the email locked on my other accounts. :/
At a very vague guess, I reckon this will be how we link GW1 to GW2, and the free storage pane incentive is a way for us to get it done now rather than later. NCSoft support folk would rather deal with these issues now during a quiet time, rather than when GW2 is out and people are knocking on their doors with GW2 issues.

Nice of them to extend it though. I know a few people who are still working with support for various reasons.

refer

refer

Jungle Guide

Join Date: Jan 2009

US

thank god. I got mine really fast when it first came out but if this wasn't extended, a huge shitstorm would be coming Anet's way.

I still hate how it locks your email though. They really need to fix that someday.

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

Hmmm, another month to decide whether to get 5$ prohecies account for xunlai/nicholas stuff along with this bonus.

Tough one.

Neo Atomisk

Neo Atomisk

Krytan Explorer

Join Date: Dec 2008

State College, Pennsylvania, United States

Zealots of Shiverpeak [ZoS]

W/

Quote:
Originally Posted by Arkantos View Post
I got my account information from support in 2 days, and I didn't know my username or the birthday I used on it. I guess I got lucky. O.o

Anyways, seems fair enough to extend it. Good thing for the people who are still contacting support.
I called support, told them my GW account name, and got my NCsoft info within 5 minutes. It was the most straightfoward thing ever.
I forget the exact number, I'll post it when I can access my account, the phone # is in the guild msg >.<

Lonesamurai

Lonesamurai

Furnace Stoker

Join Date: Apr 2006

Cheltenham, Glos, UK

Wolf Pack Samurai [WPS]

R/A

Quote:
Originally Posted by Yichi View Post
They are still working on my account. I have the account info, but it keeps giving me an invalid cd key whenever I try to link the key to my account.
if you know your plaync account details, goto the ingame store and when it asks you to link on the ingame store add the details there and it will autolink

the invalid code is because teh code has been used and the account is trying to use it to create a new game account on your plaync account

BadgerznPie

BadgerznPie

Academy Page

Join Date: Jun 2008

Mo/

Good. Was too lazy to do it this month anyway

Killa_Byte

Banned

Join Date: May 2009

They could just add it to the game just like everything else. I will not go through the BS to create an account. They just want your info= sell to marketers

New Buddha

Wilds Pathfinder

Join Date: Sep 2005

Quote:
Originally Posted by Empress Amarox View Post
Why do we have to link our accounts anyways? I don't want the email locked on my other accounts. :/

you dont have to link all your accts. they each can have their own PlayNC acct. Linking them makes it easier to manage..I guess. Also harder to sell..if you ever plan to sell them.

rohara

rohara

Krytan Explorer

Join Date: Nov 2006

Rt/

Quote:
Originally Posted by October Jade View Post
The customer service people were able to resolve my request in only a few hours. On a weekend, even. Not sure why it would take so long for other players...
it took two solid weeks of emailing for them to finally tell me i couldn't apply the upgrade to one of my accounts because it is only a pvp account.

two. weeks. lol

pkodyssey

pkodyssey

Wilds Pathfinder

Join Date: Nov 2005

In a cardboard box with Internet

The Order of the Frozen Tundra (TofT)

N/

Just like the BMP this will become purchasable content for the QQ crowd down the road.

The Little Viking

Krytan Explorer

Join Date: Mar 2006

innergalactic gargleblasters

W/Mo

A lot of good another month is going to do when you cant get the info you need to access a non existent account (maybe not non existent, but one not created by you, it just happened because someone purchased something from the ingame store) and cant get the needed info to log into the store because apparently your account is already linked. And let alone the 15+ tickets that folks have sent in to get the needed info and cant get the needed info because the info they send doesn't work and you still get the same old message stating your account is already linked....
Its all crap. I still cant figure out why they didn't just implement it with the update like in the past. Yea, they wanted us to go to the store, look around and see what was offered. Ok, we did that, now fix it so that those of us that still cant get the info needed can get their storage please.
Let alone the accounts that were banned last weekend for purchasing things there...yes, i know they are getting their accounts back (thank god) but who is to say that something like that wont happen this time around? I'm really not sure I want to risk it on a 4 year old account. And yes, I know the messages those folks got was "credit card fraud" but still.....
Sorry, I got a bit off topic there...but is still relevant.

lord of all tyria

Lion's Arch Merchant

Join Date: Mar 2007

The support site says to give X info. I gave maybe half of it, told them I didn't even know the name of the person who had registered it. I went out, came back, and my info got sent to me.

Thargor

Lion's Arch Merchant

Join Date: Mar 2006

For all those that are having trouble getting your info, go to the support website and look for the phone number to call.

I called support, explained my problem (forgot account info, all of it), went through a short process of answering a few questions, providing one access key, and within 30 minutes from dialing the number i had my extra pane ingame.
Wait for weeks if you feel like it, or call the number and be finished with it in a half hour.