NCsoft Support Site Maintenance - June 9, 2009

1 pages Page 1
Regina Buenaobra
Regina Buenaobra
ArenaNet
#1
Hey everyone. Just wanted to give you a heads-up about some planned maintenance on our Customer Support website.

Our NCsoft Support site, which includes the "Ask a Question" form, will be unavailable for maintenance on June 9, 2009 starting at 12:00AM PDT. The estimated downtime is approximately one hour. In-game reports and email sent to support during the maintenance will be queued until work is complete.

We appreciate your patience during this period, and apologize for any inconvenience caused.
wetwillyhip
wetwillyhip
Frost Gate Guardian
#2
thanks for the heads up Regina.
Helix Dreadlock
Helix Dreadlock
Jungle Guide
#3
Ty, will be sure not to have to report anyone! lol
lewis91
lewis91
Wilds Pathfinder
#4
Cool thanks for the info.
Kerwyn Nasilan
Kerwyn Nasilan
Forge Runner
#5
You mean it hasn't been down for the last year?
russiansteven
russiansteven
Lion's Arch Merchant
#6
Sweet thanks
Zodiac Meteor
Zodiac Meteor
Imma Firin Mah Rojway!
#7
Thanks for the heads up, we can always rely on you ^^
pumpkin pie
pumpkin pie
Furnace Stoker
#8
thank you Ms Regina B, not going there anything this week.
Sir Baddock
Sir Baddock
Lion's Arch Merchant
#9
Hurray!, I reported this issue to NCSoft along time ago and it hadn't been fixed, at least now the Invisible Text isn't so invisible.

This is what they fixed,

Before: http://i39.tinypic.com/peuc.png
After: http://i42.tinypic.com/9sgwon.png

Might not effect a lot of you but for people who Submit Bugs Regularly it was a somewhat annoying problem considering the other text within the support website was also invisible.

Now it's up to ArenaNet to fix my Jade Quarry, Fort Aspenwood and General Bug's report, I bet the QA Testers are having fun with the bug's I submitted :-)