NCsoft Support Site Maintenance - June 9, 2009

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Hey everyone. Just wanted to give you a heads-up about some planned maintenance on our Customer Support website.

Our NCsoft Support site, which includes the "Ask a Question" form, will be unavailable for maintenance on June 9, 2009 starting at 12:00AM PDT. The estimated downtime is approximately one hour. In-game reports and email sent to support during the maintenance will be queued until work is complete.

We appreciate your patience during this period, and apologize for any inconvenience caused.

wetwillyhip

wetwillyhip

Frost Gate Guardian

Join Date: Aug 2006

USA, Southern California, Orange County

Tyrian Elements [TyE]

R/Mo

thanks for the heads up Regina.

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Ty, will be sure not to have to report anyone! lol

lewis91

lewis91

Wilds Pathfinder

Join Date: Jul 2008

Wales

Order of the Azurelight[OA]

E/

Cool thanks for the info.

Kerwyn Nasilan

Kerwyn Nasilan

Forge Runner

Join Date: Aug 2007

WHERE DO YOU THINK

W/

You mean it hasn't been down for the last year?

russiansteven

russiansteven

Lion's Arch Merchant

Join Date: Jun 2008

In a chair

R/Mo

Sweet thanks

Zodiac Meteor

Zodiac Meteor

Imma Firin Mah Rojway!

Join Date: Aug 2008

At the Mac Store laughing at people that walk out with anything.

E/Mo

Thanks for the heads up, we can always rely on you ^^

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

thank you Ms Regina B, not going there anything this week.

Sir Baddock

Sir Baddock

Lion's Arch Merchant

Join Date: Jan 2007

Canada

Endemic Warfare

W/

Hurray!, I reported this issue to NCSoft along time ago and it hadn't been fixed, at least now the Invisible Text isn't so invisible.

This is what they fixed,

Before: http://i39.tinypic.com/peuc.png
After: http://i42.tinypic.com/9sgwon.png

Might not effect a lot of you but for people who Submit Bugs Regularly it was a somewhat annoying problem considering the other text within the support website was also invisible.

Now it's up to ArenaNet to fix my Jade Quarry, Fort Aspenwood and General Bug's report, I bet the QA Testers are having fun with the bug's I submitted :-)