Can't download new update?

So it's the first day of summer for me and I come home excited for the new update (no keys :P) to see that when trying to bring up Guild Wars it freezes. After Clicking the icon the normal mini-box comes up that says Connecting To ArenaNet 0% and it has stayed there for the last 30 minutes. It's not my connection and I have rebooted my computer. It's not a virus because this new Antivirus I have does full scans every day. It's not my Firewall blocking it because i was just recently playing Guild Wars before the newest update.

Well i did a system restore and it went through the first part fine but then on the second part it just stayed at 0%i think I'm gonna try another restore and if that doesn't work just contact support.
Thanks-
Travis

Start a system restore to at least yesterday or 2 days ago. That will fix it.

it could be full of dust and cant do anything, it may be overheated if a laptop