tourney house problem

wire dawg

Academy Page

Join Date: Oct 2008

happy guild moor [hgm]

E/

Is anyone else having the problem that when you go to do the June tourney picks it is saying that your picks are allready locked in and can't make the picks?

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

the 'new and improved XTH' is seriously borked right now. Most people aren't getting their May zkeys, and June is locked up. Noone knows what's going on and if it can be fixed.

talon994

talon994

Wilds Pathfinder

Join Date: Mar 2009

Ontario,Canada

聖光麒麟

W/

no points again....XTH website is screwed up *sigh*

Braxton619

Braxton619

Desert Nomad

Join Date: Jul 2008

A/W

yeah everything anet upgrades... breaks...

/sigh

lewis91

lewis91

Wilds Pathfinder

Join Date: Jul 2008

Wales

Order of the Azurelight[OA]

E/

3 accounts, 1 got 11 keys, rest got none.

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Yea, they've been having problems, and I can't get June in!

Idk why they even made a new xth, it sucks, with no real significance.

rick1027

rick1027

Jungle Guide

Join Date: Apr 2006

W/R

well we still got time hopefully by the end of the week they will have it straightened out

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

Didn't get all my points and didnt get any on my alt account but im not pissed.

I still got 6 free zkeys that i didnt earn!

Saph

Saph

Lion's Arch Merchant

Join Date: Feb 2009

R/

What was the point of the XTH update? I thought it was perfectly easy and fine the way it was. So what exactly where they trying to accomplish (but failed miserably at)?

shinyglove

shinyglove

Ascalonian Squire

Join Date: Jun 2009

BelgiUm

E/

i think the're just laughing with our Q.Q, since points still didn't arrive and they told us about 5 times '' yeah they'll come wait a week/day''

Enon

Enon

Lion's Arch Merchant

Join Date: Mar 2006

Taking a dip at Nundu Bay

Quote:
Originally Posted by shinyglove View Post
i think the're just laughing with our Q.Q, since points still didn't arrive and they told us about 5 times '' yeah they'll come wait a week/day''
If you bothered reading the sticky, you would've known the points are already in. There are just some problems...

Quote:
Originally Posted by Regina Buenaobra View Post
Hey,

So we're aware that some players haven't received their XTH points.

We're sorry about the confusion and inconvenience.

Please contact our customer support team so they can help you out with that.
Edit: Oh, and just for the sake of throwing back the argument: "OMFG stop moaning. It's FREE DUDEZ."

Tossers. /facepalm

Coast

Coast

Furnace Stoker

Join Date: Jul 2006

Belgium

Whats Going On [sup]

Mo/

its not free, we had to sign up for it

Mouse at Large

Mouse at Large

Jungle Guide

Join Date: Dec 2005

Scotland

Fuzzy Physics Institute

E/

Quote:
Originally Posted by Coast View Post
its not free, we had to sign up for it
And the cost of signing up was.......???????????

slowerpoke

slowerpoke

Desert Nomad

Join Date: Jul 2007

Cuba

XTH needs a rollback to the old version

BrianDj

Academy Page

Join Date: Oct 2006

Netherlands

Unded Mini Kuunavang For [SALE]

Mo/N

They already postponed the TRP for a week because their new system failed, now on June 20th, they still didn't fix it and they're screwing up the next Tournament as we speak.
Who was the genius who called the new Xunlai house "IMPROVED" in the first place? When i saw the skill update i thought ANet finally managed to actually make good updates, looks like i was wrong... June Update = epic fail

don richardos

Academy Page

Join Date: Jun 2007

The Netherlands

De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]

R/Me

some problems?..anet is having 1000 problems

AngelWJedi

AngelWJedi

Furnace Stoker

Join Date: Sep 2008

orlando,florida

Society of Souls [Argh]

Rt/E

i dunno i if i want to even vote for the june one until i get my points. to afraid would use that as a excuse not to give me my points. XD *goes looking for mulder*

Zeff Nut

Frost Gate Guardian

Join Date: Dec 2007

Canada

Guild Of The Blue Goblin

W/N

Quote:
Originally Posted by AngelWJedi View Post
i dunno i if i want to even vote for the june one until i get my points. to afraid would use that as a excuse not to give me my points. XD *goes looking for mulder*
I didn't get any points (only 1 account), and even if I wanted to make June predictions I can't because when I log into xth my May predictions are still locked in..... I have heard that's happened to others as well. With the seemingly large number of ppl this has happened to, couldn't they just re-issue points since the predictions are still locked they'd know who was supposed to get what?

Another thing that has always puzzled me about this and maybe a software person can answer this, how is it possible that when people have multiple accounts and make the same predictions on all that they get different amount of keys on each account? Is it just a monkey with a banana and a roulette wheel spinning to see who gets what?

mooi mer

Ascalonian Squire

Join Date: May 2009

Quote:
Originally Posted by wire dawg View Post
Is anyone else having the problem that when you go to do the June tourney picks it is saying that your picks are allready locked in and can't make the picks?
yes, the same problem here

rick1027

rick1027

Jungle Guide

Join Date: Apr 2006

W/R

Quote:
Originally Posted by Enon View Post
If you bothered reading the sticky, you would've known the points are already in. There are just some problems...



Edit: Oh, and just for the sake of throwing back the argument: "OMFG stop moaning. It's FREE DUDEZ."

Tossers. /facepalm
the op is talking about putting next months picks in seeing the tourney isnt that far away and the site is still locked from last months mess some of us like to get picks in early instead of last minute like most

Puddin Cheeks

Puddin Cheeks

Wilds Pathfinder

Join Date: Aug 2006

On Welfare

Jelly of the Month [Club]

it is funny, i go to collect and now it acts like i dont have an account set up. WTF mate i earned over 150 points this month for awesome predictions. Broken this shizzle is.

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

see, told you it sucked.

i usually gets 105 points - 130, bye bye........ points

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Yep, I went to predict earlier so I wouldn't forget again, but now I can't, and I'm probably going to forget again.

*angry face*

Show Some Skin

Show Some Skin

Frost Gate Guardian

Join Date: Jun 2009

Dead.

[Game]

Rt/

i can only imagine if the locked predictions count as this months...more problems ftw

Inra

Ascalonian Squire

Join Date: Jan 2007

Quote:
Originally Posted by wire dawg View Post
Is anyone else having the problem that when you go to do the June tourney picks it is saying that your picks are allready locked in and can't make the picks?
Same for me. Moreover i've also didn't get any z-points this month.

Enon

Enon

Lion's Arch Merchant

Join Date: Mar 2006

Taking a dip at Nundu Bay

Quote:
Originally Posted by rick1027 View Post
the op is talking about putting next months picks in seeing the tourney isnt that far away and the site is still locked from last months mess some of us like to get picks in early instead of last minute like most
The person I originally quoted isn't talking about that.

lilDeath

Krytan Explorer

Join Date: Sep 2006

Treehouse #1

W/

Yep, my preds are still locked in on all my accounts and 'Voting is Closed'.

I guess it is understandable to lock people in and have anyone make changes if you must have some sort of reference point to give the people their points.
If they allow people to change they might lose information, which is a whole other issue, but anyway.

Here's to hoping Anet will fix this fiasco in the next few days / week.

wire dawg

Academy Page

Join Date: Oct 2008

happy guild moor [hgm]

E/

Quote:
Originally Posted by lilDeath View Post
Yep, my preds are still locked in on all my accounts and 'Voting is Closed'.

I guess it is understandable to lock people in and have anyone make changes if you must have some sort of reference point to give the people their points.
If they allow people to change they might lose information, which is a whole other issue, but anyway.

Here's to hoping Anet will fix this fiasco in the next few days / week.


i totally understand what your saying..but i talked to a few guild mates who did get some sort of points on an account of theirs they checked on that account and their picks are also locked in for the june tourney..so it not just an isolated case of it being only the ones who didn't get it....and to all those who say quit your q.q its free...well all i have to say that if they didn't want us to have it or get free stuff from it don't put it in then k thx

Enon

Enon

Lion's Arch Merchant

Join Date: Mar 2006

Taking a dip at Nundu Bay

So the argument "Quit QQ'ing it's free" only works for people who couldn't do their last minute predictions because XTH was screwed up? Oh, the irony <3

I guess karma does exist

Fay Vert

Desert Nomad

Join Date: Apr 2006

R/

Actually the old house UI was absolutely the pits, I'm really glad they changed it. However, thei sscrew up isn't about the UI, the whole house is bust. I'm confident they will fix it, but I guess a lot will miss out due to not being able to log on in the very few days that it will be up for.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

It's not free. The XTH is free but you have to have a Guild Wars account to be able to access it, in which case no it's not free because you had to pay for the account.

I don't know why they changed to this new system, but it's hardly improved. Rather than adding new content to a dying game, they should be focusing on Guild Wars 2 and making it better in my opinion. Or if they're going to add new stuff to Guild Wars 1, at least make sure it works before releasing it to the public and making them even more frustrated at the game. God I hope they get this fixed soon...

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

Woot I have may's predictions locked in for my June predictions and voting is closed!

yay for shit that doesn't work!

Coney

Coney

Wilds Pathfinder

Join Date: Aug 2008

Quote:
Originally Posted by shinyglove View Post
i think the're just laughing with our Q.Q, since points still didn't arrive and they told us about 5 times '' yeah they'll come wait a week/day''
LOL!

A week ... a d-d a day - a weekday!!! (C&C up in smoke)

I rofl'd!

Do they really still want us to inundate their tech support with every account we have that didn't get keys (all 3 of mine no keys for May) (May predictions still locked, and no way to vote for June)?!?

Coast

Coast

Furnace Stoker

Join Date: Jul 2006

Belgium

Whats Going On [sup]

Mo/

Quote:
Originally Posted by Mouse at Large View Post
And the cost of signing up was.......???????????
spend some time + use our keyboard wich causes some damage on our keyboard

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Quote:
Originally Posted by MMSDome View Post
Woot I have may's predictions locked in for my June predictions and voting is closed!

yay for shit that doesn't work!
Same here. And all of my GvG predicts (except one) were perfect. /sigh First time in forever I got huge points, and I don't get them.

Oh.......and my May predicts are locked for June. GG Anet


EDIT:Oh, shit. And I just realized that I have to go out of town for business next week. If they don't get this shit fixed by Friday, I wont be able to predict. This update really pisses me off.


EDIT 2: Also, someone should change the name of this thread to "June XTH House Bugged" or something. The title is misleading.

Linksys

Jungle Guide

Join Date: Apr 2006

What I'm sure will happen is people who didn't get their points aren't gonna get them. Same happened to me last time this happened to me. Another month of votes and points will come by and all this will blow over. We simply don't get points this time.

esthetic

esthetic

Wilds Pathfinder

Join Date: Apr 2008

Fantasy Island

[Qtie]

R/Mo

Quote:
Originally Posted by Karate Jesus View Post
Same here. And all of my GvG predicts (except one) were perfect. /sigh First time in forever I got huge points, and I don't get them.

Oh.......and my May predicts are locked for June. GG Anet


EDIT:Oh, shit. And I just realized that I have to go out of town for business next week. If they don't get this shit fixed by Friday, I wont be able to predict. This update really pisses me off.


EDIT 2: Also, someone should change the name of this thread to "June XTH House Bugged" or something. The title is misleading.
Screen Plz or your full of Sh@

Nightow

Nightow

Forge Runner

Join Date: Feb 2006

Kindred Order of Souls [KOS]

Has anyone contacted support about this bug with predictions being closed early?

Cause I have the same bug. >_<

hoschi

hoschi

Ascalonian Squire

Join Date: Jul 2008

New York

Strike Force

Mo/

Support says that they are aware and the dev team is looking into resolving the issue.

Reading between the lines it sounds a little bit like 'we don't know what screwd this up'.

If i were to guess, the XTH changes were related to the ability to log on with the ingame account, rather than with a separate XTH account - which was a good thing. The flashy new selection was, well, nice but useless waste of dev time and effort. Freezing stuff up now more or less sounds like a measure from the Dev team to ensure they keep the data they need to recalc the pts missing here and there.

I personally don't see how this process can repeatedly be screwd up, it ulltimatly comes down to designing your DB and SQL properly, but hey - i dont write code for ANet

Btw, 1 acc with too little pts, and 5 out of 8 acc with zero pts at all. Suxx big time.

And to be honest, yes, we're QQ'ing for something that's given to us for free, but from ANet's perspective, they should manage our expectations properly.

Miss Puddles

Miss Puddles

Jungle Guide

Join Date: Jun 2005

California

Shiverpeaks Search And Rescue [Lost]

Me/

It shows that I already made predictions for June on my account as well.
/fistshake