No First Year Present?

SpyderArachnid

SpyderArachnid

Wilds Pathfinder

Join Date: Jul 2008

United States

Lords Of Noh [LoN]

Me/

Kinda curious if anyone had this issue.

My Dad just had his first year playing GW, but when he logged in, he didn't get his present. Checked age and everything and it said 12 months. Even went through all his characters, checked all their inventories, and check the chest, and nothing. No present at all.

Been a few days now and still nothing. Wondering if they stopped giving out first year presents or if there is a glitch or something. Anyone else have this issue?

Any help would be appreciated

Ghost Omel

Ghost Omel

Krytan Explorer

Join Date: Aug 2007

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W/

Wait alittle sometimes it takes couple of hours or so....or was it a day.. anyway he will get it just be patient

EDIT: you sure it was couple of days?....Never had anything like that happend to me.. just wait some more and then send a ticket to ANEt

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

I think i heard somewhere sometimes you would have have to wait a week sometimes to get ur b-day present

Miss Puddles

Miss Puddles

Jungle Guide

Join Date: Jun 2005

California

Shiverpeaks Search And Rescue [Lost]

Me/

Make sure there's a free inventory slot (some items are very hard to see).
Also, is his oldest character 12 months, or is the ACCOUNT 12 months old? My account is 49 months old but I deleted my first character so I just got my first 4th year present. Hope that made sense.

PlasticBlue

PlasticBlue

Frost Gate Guardian

Join Date: Apr 2008

Middelburg

The Sneezing Dragons

E/

My boyfriend just had the same thing. His mesmer turned 1 a month ago (now 13 months), but he still doesn't have a present. He asked support but they can't help him since they can't "make presents appear" and they can't check to see if you are lying about not getting it (totally understandable).
But if there are more people experiencing this...

slowerpoke

slowerpoke

Desert Nomad

Join Date: Jul 2007

Cuba

you aren't missing much, prolly would have gotten a whiptail anyway.

-Sonata-

-Sonata-

Lion's Arch Merchant

Join Date: Nov 2007

Pretty Hate Machines [NIN]

Me/

Just FYI; My Rit just had her 1st birthday on the 10th of June, but the gift didn't show up until the 15th (was a Siege Turtle for the curious).

My suggestion echo's others. Just give it another day, or two and see if it appears.

Tullzinski

Tullzinski

Jungle Guide

Join Date: Mar 2006

Trying to stay out of Ryuk's Death Note

N/R

FYI - if you are banned on your bday you will not get a present at all. Not saying that is the case for anyone here, but it is a nasty nugget of info. Kinda like being good for christmas

Lykan

Lykan

Forge Runner

Join Date: May 2005

StP

R/

Quote:
Originally Posted by Miss Puddles View Post
Also, is his oldest character 12 months, or is the ACCOUNT 12 months old?
This is most likely what has happened.

Justafyme

Academy Page

Join Date: Aug 2005

My Necro had her firstday birthday in November. Still hasn't received a present. I've never been banned, my inventory wasn't full...and my account is 4 years old... when I type /age it says shes 19 months old. I don't play the char, nobody has my account info...so I know it wasn't taken...

I guess I could submit a ticket...but, I figure I'll only get a crappy white mini that I already have several of anyway.

Just sharing my experience, in case this has happened to anyone else.

Bob Slydell

Forge Runner

Join Date: Jan 2007

I really hope Anet fixes this problem, There are ALOT of people missing their birthday presents lately and It is total BS that Anet wont reimburse them because its "out of their control"

Fix your damn game.

Ghost Omel

Ghost Omel

Krytan Explorer

Join Date: Aug 2007

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W/

Be glad you are gettign them.....You gonna complain because they gave you something they didnt have to and have no gameplay value at all?./..

Il seel you all the minis i have.. 1st year go from 1-3k... which 1 you want -_-

Seriously just wait.. if not you can alwasy buy 1 for him and pretend he got it =)

MrTickle

MrTickle

Lion's Arch Merchant

Join Date: Aug 2006

delete this account

N/

Quote:
Originally Posted by Tullzinski View Post
FYI - if you are banned on your bday you will not get a present at all. ...
That's not true. I had a 72 hour ban (12 hours actually) for a char name nothing offensive either (bloody 12 year olds) Anyway once i re-logged I had a 3rd year pressie waiting.

poppu16

Frost Gate Guardian

Join Date: Aug 2005

W/

Quote:
Originally Posted by Tullzinski View Post
FYI - if you are banned on your bday you will not get a present at all. Not saying that is the case for anyone here, but it is a nasty nugget of info. Kinda like being good for christmas
Q4T

12chars

Aubrey

Aubrey

Ascalonian Squire

Join Date: Oct 2005

Minneapolis, MN (USA)

Hero's Alliance [HERO]

W/Rt

always make sure you have a free slot in your inventory. I lost a gift this way on a mule character. You don't get it back if you have a full inventory.

Eros Lanith

Eros Lanith

Pre-Searing Cadet

Join Date: Jun 2009

England

The Tristram Brothers

D/R

I haven't had this problem yet luckily but I have had another weird thing happen. The first character I made (the day I made my account) has suddenly become 2 months younger. Honestly, I made her on my bday over 3 years ago. Went to get my 3rd year present and my character was 2 months too young o___O

Dont Nerf The Perma

Frost Gate Guardian

Join Date: Jun 2009

A/D

strangely my dervish got his a month before the day he was created however my sin got it a month or two after his b-day. a-net needs to fix this