So, I thought to myself, if I'm going to get another GW account, I may as well get it before the deadline for extra storage runs out. Seems like good value getting extra characters compared to the cost of buying storage panes.
So off I went to the shops in town, because I like the boxes. But my town is Hong Kong, and all the shopkeepers told me, "Sorry, cold server" which I worked out is slang chinese for "Sorry, there's no distributor for Guild Wars any more in HK." One or two offered to take my address and ask around to see if they could find an import from someplace, but I said, "Never mind, thanks, I'm trying to get one by a deadline, I'll check online."
Well, I looked in wiki to see what versions there were, and decided the best value is the Guild Wars:Complete Collection, all 3 campaigns plus Eye of the North. But that's only available in Europe I read. Americans can get "GW:Trilogy" not quite such good value I reckoned, which doesn't include EOTN. So next I phoned my mom in England and asked her to see if she could find GW: Complete Collection for me. My mom is pretty computer savvy for a pensioner and off she went for me. But she doesn't live in a huge city, and the local shops didn't have a copy. "Maybe I could buy it online for you," she suggested, but I said, "I can sort out what's available online myself, don't worry about it, thanks mom."
Because I live in Hong Kong, the NCsoft store won't let me buy any GW items at all, and I'd had to get support to help me acquire a storage pane for my first account (which they did without fuss, no complaints there.) So I asked a European friend to see whether Complete Collection was in the NCsoft store. It wasn't. Only Trilogy. That's odd I said, but thanks for your help anyway, I can get Trilogy from the in game store myself. I also knew by then that Steam didn't have Complete Collection either.
Getting Trilogy seemed a little worse value than getting Complete Collection, but never mind, it was the best I could get. So I went online, and tried to buy GW:Trilogy from the online shop. But then I got the message "Code 1751188. The order did not pass risk management assessment." My credit card had worked well enough when I'd bought extra character slots before, but the same card was now being rejected for purchasing GW:Trilogy.
A friend in game said he didn't think anyone could make new accounts using the in game store, but I said that can't be right, because Trilogy includes all three campaigns, so it can only be for new accounts.
So next I checked the NCsoft support site to see what I was doing wrong, and there it said, 'if you get this error code you need to contact support to research your account'. Well, by now, I realised, I wasn't going to get an answer from support by email fast enough to get any free storage with it. So I looked to see what the support phone number was instead. The only number I could find was in the USA, which isn't so bad, but lines are only open from 1am to 6am HK time, which is too bad for me.
So for now I've given up on the idea of buying another account. I just hope ArenaNet and NCsoft can improve their distribution of games (especially to Asia) before GW2 is released.