So tomorrow is the last day to get the free storage offer

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R
Random Scrubinator
Academy Page
#1
It seems a bit odd that nobody is bringing this up, especially from all the commotion with the offer first came out. I can't find the original topic, though
Personally, I can't figure out when or why I linked my account with a now unknown playNC account, so I'm probably locked out of this offer
Bryant Again
Bryant Again
Hall Hero
#2
Same for me.

I'm really surprised that this is has been the only time I *haven't* been able to figure out which e-mail address was linked to something. Now it's too much effort for something I just don't really care about anymore.
Abedeus
Abedeus
Grotto Attendant
#3
And I just got a panel on my second account.

Thanks for the reminder.
obsidian ectoplasm
obsidian ectoplasm
Desert Nomad
#4
I tried to do it the other day but it said by account was already linked to a play nc acc

but i have never made one so wtf
g
gremlin
Furnace Stoker
#5
I had no idea at all if my account was linked to a plaync account and if it was what the name and pw were.

They still got me all the info I needed to get the free storage.

If you have the code cards that came with the game or just the code written down somewhere, you have proof of ownership and can get the panel.

If you don't then you probably have no chance.

Its a lot easier for those with boxed sets and the plastic code cards that came with them and I think anet should make sure all players either get such cards or they keep a record themselves of player details so they can be more easily checked.
pumpkin pie
pumpkin pie
Furnace Stoker
#6
why does it need a deadline for claiming the free storage??

Just leave it be, whoever buy new game can claim it, whenever they want to.
Sjeng
Sjeng
Desert Nomad
#7
Yeah, I find the deadline pretty strange as well. Just make it permanent.

For all of you who would still like to get it, but seem to have forgotten their NCsoft account OR don't recall ever having linked their game to a NCsoft account (this has happened to many people):

Send a ticket to support today, and ask for your NCsoft info. Provide them with:
- your name / address / email (stuff you fill in in your NCsoft profile)
- your ingame character name
- your account login (but NOT!! your password!!! never give out any passwords!!)
- if you can, make a picture of your CD boxes and keycards
- your keycodes.

They'll fix it for you. Hopefully in time to still get the pane.
V??na R??nd??ttir
V??na R??nd??ttir
Ascalonian Squire
#8
So, I thought to myself, if I'm going to get another GW account, I may as well get it before the deadline for extra storage runs out. Seems like good value getting extra characters compared to the cost of buying storage panes.
So off I went to the shops in town, because I like the boxes. But my town is Hong Kong, and all the shopkeepers told me, "Sorry, cold server" which I worked out is slang chinese for "Sorry, there's no distributor for Guild Wars any more in HK." One or two offered to take my address and ask around to see if they could find an import from someplace, but I said, "Never mind, thanks, I'm trying to get one by a deadline, I'll check online."
Well, I looked in wiki to see what versions there were, and decided the best value is the Guild Wars:Complete Collection, all 3 campaigns plus Eye of the North. But that's only available in Europe I read. Americans can get "GW:Trilogy" not quite such good value I reckoned, which doesn't include EOTN. So next I phoned my mom in England and asked her to see if she could find GW: Complete Collection for me. My mom is pretty computer savvy for a pensioner and off she went for me. But she doesn't live in a huge city, and the local shops didn't have a copy. "Maybe I could buy it online for you," she suggested, but I said, "I can sort out what's available online myself, don't worry about it, thanks mom."
Because I live in Hong Kong, the NCsoft store won't let me buy any GW items at all, and I'd had to get support to help me acquire a storage pane for my first account (which they did without fuss, no complaints there.) So I asked a European friend to see whether Complete Collection was in the NCsoft store. It wasn't. Only Trilogy. That's odd I said, but thanks for your help anyway, I can get Trilogy from the in game store myself. I also knew by then that Steam didn't have Complete Collection either.
Getting Trilogy seemed a little worse value than getting Complete Collection, but never mind, it was the best I could get. So I went online, and tried to buy GW:Trilogy from the online shop. But then I got the message "Code 1751188. The order did not pass risk management assessment." My credit card had worked well enough when I'd bought extra character slots before, but the same card was now being rejected for purchasing GW:Trilogy.
A friend in game said he didn't think anyone could make new accounts using the in game store, but I said that can't be right, because Trilogy includes all three campaigns, so it can only be for new accounts.
So next I checked the NCsoft support site to see what I was doing wrong, and there it said, 'if you get this error code you need to contact support to research your account'. Well, by now, I realised, I wasn't going to get an answer from support by email fast enough to get any free storage with it. So I looked to see what the support phone number was instead. The only number I could find was in the USA, which isn't so bad, but lines are only open from 1am to 6am HK time, which is too bad for me.
So for now I've given up on the idea of buying another account. I just hope ArenaNet and NCsoft can improve their distribution of games (especially to Asia) before GW2 is released.
N
Nihilim Dhiamara
Lion's Arch Merchant
#9
try searching your emails, that worked for me
distilledwill
distilledwill
Forge Runner
#10
Also, try sending a ticket to NC soft support.

Even right at the beginning of the offer when they were completely flooded I sent them a ticket saying id forgotten the NCsoft password and that the account was linked to an email address that had expired.
They asked for my game details (including the serial numbers for all of the expansions etc) and the details of the new email address I wanted to bind my GW account to and they just did it. So yeah, give it a go.
yarddog
yarddog
Wilds Pathfinder
#11
i had over 15 emails to support trying to sort out why i couldnt get my free storage pane. they have stopped repsonding, their last email instructed me to provide my key code(s) from any of the gamesi purchased. unfortunetly i am unabelt o gt that information [moved twice since purchases, and most likely discarded]. i am tho able to provide them with ALL other information. heh, to no avail. i will have to either be careful what i store or buy the pane. i was hoping that this would be gotten ingame at my storage agent in GH. sadly disappointed
f
faraaz
Banned
#12
Got it on all my accounts..well, all the ones I still have my PlayNC id for anyway.

Gj on reminder thread.
Masmar
Masmar
Krytan Explorer
#13
Its dissappointing because seeing as i hadnt used playNc in yearsthen they ask me to remember it to get the storage, i couldnt remember. I sent a support ticket early may but nope, no response
Ghost Omel
Ghost Omel
Krytan Explorer
#14
WEll it was meant as a promotional offer.. for a limited time.. For those who had guildwasr then.. and not in the future.. IM not saying its the right thing to do but lets be glad they extended nit for how long is it now?... in any case not being mean but.. You snooze you loose.
The Scorpion Knight
The Scorpion Knight
Krytan Explorer
#15
Not even worried about it anymore.
Shadowspawn X
Shadowspawn X
Jungle Guide
#16
Quote:
Originally Posted by pumpkin pie View Post
why does it need a deadline for claiming the free storage??
The free pane is an anniversary event gift. Just think of it as a practical festival hat or celestial mini.
pumpkin pie
pumpkin pie
Furnace Stoker
#17
Because, to me, its not just a gift, its also a way for NCsoft to collect user's data.
f
faraaz
Banned
#18
Quote:
Originally Posted by pumpkin pie View Post
Because, to me, its not just a gift, its also a way for NCsoft to collect user's data.
Who cares? Free storage is free.
Aljasha
Aljasha
Krytan Explorer
#19
i am worried about the image of arenanet. new players will never get the chance to claim a "free" storage pane and the whole mini-transaction thingy speaks for itself (and was discussed sufficiently).
f
faraaz
Banned
#20
Well, I won't get to have the witch hat festival bonus headgear thingie because I didnt start playing GW till January 2008 Still, we should see it for what it is. One time freebie. It isnt going to affect the company's image I think.