RightNow, embeded customer service, for GW?
pumpkin pie
What do you think this is: Embeded Customer Service?
Aussie Boy
Quote:
| RightNow® Technologies (NASDAQ: RNOW) today announced it received Beagle Research Group's 2006 CRM WizKids Award for a highly innovative and effective implementation of its on demand CRM solutions by interactive gaming leader NCsoft®, |
pumpkin pie
3 years? so where is it?
upier
Quote:
|
Originally Posted by Aussie Boy
Wait what an award 3 years later? or am i missing something.
|
Quote:
| . The company launched two massively multiplayer titles on the same day in 2004, Lineage® II and City of Heroes®. In April and October of 2005 the company launched hit games Guild Wars® and City of Villains', respectively. NCsoft also expects to launch another massively multiplayer title, Auto Assault®, in the spring of 2006. |
OHHH!
Check the date:
On Demand CRM Helps Interactive Online Gaming Leader Achieve Global Success and Save $1 Million
Bozeman, Mont., Thursday, January 19, 2006
No idea why it was posted on this site 3 years later.
Helix Dreadlock
Procrastination
12 chars lol
12 chars lol
4thVariety
woot? A tool, so support can tune into the chatserver of a game? now if that ain't innovation, I do not know what is.
*smack head on table*
success, another innovation
*smack head on table*
success, another innovation
MithranArkanere
Remember that NCsoft it's just a distributor for GW.
I don't think many things NCSoft gets for his games would be added to GW. Like that chat servers or this.
I don't think many things NCSoft gets for his games would be added to GW. Like that chat servers or this.
Grunntar
RightNow Technologies makes the engine for NCSoft's KnowledgeBase: http://help.ncsoft.com/. I don't quite get how the technology is "embedded" into any NCSoft-related products, though... Sounds more like marketing spin.