Password reseted.. I didnt do it

Bamboocha

Pre-Searing Cadet

Join Date: Jul 2009

Hi

Today when i checked my mail i got a mail from [email protected]

this is what it said.



 [email protected]
 *********



,!

-ArenaNet

,: 

http://guildwars.nctaiwan.com


i used google translate becuase i didnt know what it ment.

this is what i got:

[email protected] account of the battle you need to re-set.
Fighting your new password *********

Your password must be entered with the same as shown above. When you use the new password of your old password is invalid immediately.

Thank you for your support of the fighting, and we look forward to working with you to meet online!

-ArenaNet team

If you do not want to reset the password or you want to cancel the request to reset your password, please click the following link: Click.

Browse pages http://guildwars.nctaiwan.com fighting game to get the message, news, and other information to help. .

and when i started the game i could not log in becuase my password was reseted. I have tried the new password but that does not work either...
i think im hacked by someone.

and i cant reset the password becuase i get linked to a site called ncsoft.com
i did and account there but none of my games are listed there. and i cant add any games. i have emailed support but no aswer yet.

im really sad about this.. i had many expensive items and have played for about 4 years...

if its something you wonder just ask

Angelica

Angelica

Krytan Explorer

Join Date: Jan 2006

Aussie land

Me/E

Is this real (I doubt it!), or another attempt to get our game.

Please do not click on the link and admin look into it .

notskorn

notskorn

Lion's Arch Merchant

Join Date: Oct 2006

Clan Roxor

W/E

That guildwars.nctaiwan url is fake, your password isn't reset

Braxton619

Braxton619

Desert Nomad

Join Date: Jul 2008

A/W

That is fake. Do not give them your password. Instead report it to ArenaNet for phishing.

It will always have @guildwars.com or @arena.net if its legit

dread slayer

dread slayer

Frost Gate Guardian

Join Date: Mar 2008

Somewhere

A guild??? What is that?

A/

I had a similar problem except the ahcker used keylogger. I just got my account back after 3-4 days.


I used a trial account and once I saw him online I said that if you do not return my account in the condition it was before, I will report you to the police as it is a criminal act. He returned it to me without hesitation and I changed my password. Try contacting NCsoft and tell them my account got hacked. I got my account back by pure luck. Hopefully, you get yours back. Be persistent with NCsoft. That's what I can say.

P.S: It was a fake URL like everyone mentioned on top. Never give out your information bud. It is clearly written on wiki and the NCsoft support page.

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

if ur pw was reset you would get an a very short email that says "You recently requested to reset your password for your guildwars account. Your new password is "xxxxxxx", you can continue using your normal password until you use this password, this password expires in 24 hours, if you didnt request a password reset click here." thats all i get from memory, ive done it alot ^^. And also, anet doesnt use [email protected], at least not that i know of,, everytime i email them, i always email them with my email at [email protected]

Edit: Also i hope you saved your cdkeys. If your account really did get hacked and they changed the email (if they didnt just click reset password and you will get a new email from anet). If they did change the email...email [email protected]. They will probably get your account back just like they did mine.

Namiren

Namiren

Lion's Arch Merchant

Join Date: Jan 2008

Kamadan Eu/Am Districts

Rt/

Try to reset your pass again and get the new password from the OFFICIAL mail. That will lead you to the solution....at least, maybe

Bamboocha

Pre-Searing Cadet

Join Date: Jul 2009

thanks for all the answers.
i will try the trail thing and tell him to give it back.

and the thing is that i cant reset my pw.. i cant add any games to my ncsoft account. but i got all my cd keys left though if support want to look.

Brawn Over Brains

Krytan Explorer

Join Date: Mar 2008

England

X Devils Rejects X

W/Mo

Fakefakefakefakefakefakefake.

Bamboocha

Pre-Searing Cadet

Join Date: Jul 2009

i have gotten my account back now.. yay!

but most of my items were gone... just sent another mail and asked if its any chance that i can get it back.

i hope soo :P

Bamboocha

Pre-Searing Cadet

Join Date: Jul 2009

Guild Wars does not have the capability to replace characters or items, whether they are lost through the actions of unfriendly players, deletion accidents, or through other means.

great... many months farming wasted!