Guru or something else my problem?
MagmaRed
I have used Guru daily for a couple years now, but recently I started having problems. Randomly it will lock up on me. My mouse still moves, but the screen won't scroll, none of the links on screen work, and even my Internet Explorer buttons won't function (Back, Home, etc.). The only thing I am able to do is close the window with the X in the top right corner, which asks me if I want to send a report in. I have sent the report, but do not expect anything to happen because of it. ONLY Guru does this, and I visit several sites daily, and have for the same amount of time. No new software has been installed or removed, I have scanned for viruses, adware, malware, etc. and my program is up to date (McAfee).
There are times I can't even load one page before it locks up, and other times it will work fine for an hour or more. So time doesn't seem to be the problem. I don't remember exactly when it started, but the day I first noticed it, I also noticed a new ad displayed across the bottom of the page. Laughably, I can't remember what the ad was for, but it was/is the only one I have seen across the bottom that covered part of the Guru screen. I'll edit this post with the info on the ad the next time I see it.
So, is this something caused by my Internet Explorer, Guru, or some other source I haven't learned of yet? How can I find out and fix it? Any help is appreciated, and if more info is needed, let me know.
Thanks for taking time to assist me.
There are times I can't even load one page before it locks up, and other times it will work fine for an hour or more. So time doesn't seem to be the problem. I don't remember exactly when it started, but the day I first noticed it, I also noticed a new ad displayed across the bottom of the page. Laughably, I can't remember what the ad was for, but it was/is the only one I have seen across the bottom that covered part of the Guru screen. I'll edit this post with the info on the ad the next time I see it.
So, is this something caused by my Internet Explorer, Guru, or some other source I haven't learned of yet? How can I find out and fix it? Any help is appreciated, and if more info is needed, let me know.
Thanks for taking time to assist me.
Inde
Magma, I haven't had any reports of problems, it could very well be that the ad is interfering with your IE though since these have only been up for about a week. Could you please let me know what version of IE you are using?
MagmaRed
IE8 - not sure what else I can tell you. If you need more than that, you'll have to tell me how to get the info. lol
And as a note, I had to try 3 times before I could post this reply
And as a note, I had to try 3 times before I could post this reply
Abedeus
I might suggest to use a better browser. Using IE is basically an open invitation to all sorts of crap. Try Chrome or Firefox.
MagmaRed
Suggest away, but I don't want to. I know other browsers offer various things that may be better in many ways. But I am used to IE and do not want to spend time learning something new. For what I do, it does the job fine, and I'm not looking for something new. I am just wondering what is causing my problems. If it is IE that is causing my problems I MAY look into a new browser. But since it is a NEW problem, I expect it is fixable.
Divine Ashes
Well, it's not like using firefox is so extremely different than using IE. It takes like a few minutes tops to figure out how everything works, and it would probably fix your problem, saving you tons of time and frustration in the process.
Bytor
IE 8 is the problem. I would bet on it. Uninstall it and go back to IE 7, or better yet use Firefox.
Uninstall any IE Updates first, then IE 8 itself. You will get a panic popup saying that some things may not work if you uninstall. Ive not had any problems after uninstalling IE8 and Ive had to do it at 10-15x at my job.
Uninstall any IE Updates first, then IE 8 itself. You will get a panic popup saying that some things may not work if you uninstall. Ive not had any problems after uninstalling IE8 and Ive had to do it at 10-15x at my job.
IronSheik
What divine said.
IE8=Security Holes
IE8=Security Holes
Alio0p
I agree Firefox is not that hard to learn or use and loads pretty fast. It also has other cool add on features once you get use to it. I'm like you I don't like change much. which is the reason I have yet to switch to Vista lol. I'll wait for windows 7. Anywho I upgraded to IE 8 and it's been hooped ever since. There is this thing called compatibility icon you can set it in IE 8 to always show pages with the compatibility enabled. IE 8's home page will show you more info on this.
Good Luck.
Good Luck.
MagmaRed
Thanks, but nobody has offered help yet. I am not asking for info on a new browser. Whether you agree with me or not, whether you think me an idiot or not, I am not replacing my browser unless I have no other choice.
If there is a problem due to IE, why is it ONLY with Guru, and why did it just show up within the last week or so? If it is a problem with IE, what is that problem, and how can I fix it? I have been using the current version of it (according to the 'Properties' option) since February of 2008. If it is a problem with IE, it should be something that can be fixed, so I'd like info on how to do that. If it is something other than IE, I still need to find out what.
If there is a problem due to IE, why is it ONLY with Guru, and why did it just show up within the last week or so? If it is a problem with IE, what is that problem, and how can I fix it? I have been using the current version of it (according to the 'Properties' option) since February of 2008. If it is a problem with IE, it should be something that can be fixed, so I'd like info on how to do that. If it is something other than IE, I still need to find out what.
GuLLinda
Firefox = the help.
Inde
Magma, I'll look into it. Thanks for the heads up.
Nochtflamir
Problem fairly recent? I use Firefox, and have been having DNS problems with guru and a handful of other sites, most work fine though...
MagmaRed
cognophile
For what it's worth, here's a story about a recent Windows vulnerability affecting IE:
http://www.securityfocus.com/brief/984
My vote would be this:
http://support.mozilla.com/en-US/kb/Installing+Firefox
(If your comp has been infected with trojans or viruses, some cleanup may also be necessary.)
http://www.securityfocus.com/brief/984
My vote would be this:
http://support.mozilla.com/en-US/kb/Installing+Firefox
(If your comp has been infected with trojans or viruses, some cleanup may also be necessary.)
gremlin
In the unlikely event that its an update to your system or addition to IE etc.
You could try a back step see if it cures the problem and then jump back again if it doesn't do anything.
You could try a back step see if it cures the problem and then jump back again if it doesn't do anything.
End
Quote:
Thanks, but nobody has offered help yet. I am not asking for info on a new browser. Whether you agree with me or not, whether you think me an idiot or not, I am not replacing my browser unless I have no other choice.
If there is a problem due to IE, why is it ONLY with Guru, and why did it just show up within the last week or so? If it is a problem with IE, what is that problem, and how can I fix it? I have been using the current version of it (according to the 'Properties' option) since February of 2008. If it is a problem with IE, it should be something that can be fixed, so I'd like info on how to do that. If it is something other than IE, I still need to find out what. |
You seem so firm in your decision that it's not your browser when your asking for help and people suggest something. Your unwilling to take 5 minutes to test their ideas? I myself would say it is the ie 8 if you are that worried about it just go back to 7 and see if it clears up. But why should I try to help if your so unwilling to accept any help from anyone (excluding inde but it'd just be idiotic to ignore someone who can ban you without blinking).
Btw. If you don't like change...it'll be fun to see when you switch to windows 7
REDdelver
Im going to support the switch to firefox. Its somewhat silly (more stubborn) to not want to switch. I can empathize with you on not wanting to change. Been there done that on a lot of different things.
The facts remains. A LOT of people have issues with IE8 including myself. For example. My IE8 was taking over 5-8 secs on a 3meg connection just to load up. Even at times with other website it would run into issues. Little things like on my address bar....I always click on a website to jump to and the link on the address bar just disappears-nothing happens. Now is that a big issue no. But still an annoyance.
I actually have firefox and IE8 as of right now. Mostly I use firefox for almost all of my websites except for guru and a handfull of others.
Firefox is easy to learn. Ive had no issues what so-ever.
Maybe thats a possibility for you. DL firefox while keeping your IE and try it out.
The facts remains. A LOT of people have issues with IE8 including myself. For example. My IE8 was taking over 5-8 secs on a 3meg connection just to load up. Even at times with other website it would run into issues. Little things like on my address bar....I always click on a website to jump to and the link on the address bar just disappears-nothing happens. Now is that a big issue no. But still an annoyance.
I actually have firefox and IE8 as of right now. Mostly I use firefox for almost all of my websites except for guru and a handfull of others.
Firefox is easy to learn. Ive had no issues what so-ever.
Maybe thats a possibility for you. DL firefox while keeping your IE and try it out.
Kumu Honua
IE8 worked fine for me.
I'd suspect there is something other than the browser at work here. (Suggesting a switch to another browser is fine, but after they say they don't want to switch, don't you think another path of assistance is needed folks?)
Have you done a virus/spyware scan recently?
I'd suspect there is something other than the browser at work here. (Suggesting a switch to another browser is fine, but after they say they don't want to switch, don't you think another path of assistance is needed folks?)
Have you done a virus/spyware scan recently?
Tarun
Please download my Anti-Malware Toolkit and get the package that matches your Operating System. Then follow the directions in the PC Cleanup guide. After that, please post a HijackThis log.
IE8 load time has nothing to do with what sort of Internet connection you have.
Suggesting and using an alternative browser is okay, but the OP doesn't want to switch and the choice is ultimately theirs.
People are saying IE8 is not as secure as IE7 which is completely untrue. IE8 is the latest browser which has multiple enhancements that affect both the computer's OS and the browser itself. A prime example is how things such as Windows Explorer relies on the IECore.dll file. Having that updated to IE8 means less chance of security vulnerabilities.
If IE8 is running slow for you, make sure your Restricted Sites list is empty, and don't use the Hosts file to block malicious websites. It's a placebo that really doesn't do any good.
IE8 load time has nothing to do with what sort of Internet connection you have.
Suggesting and using an alternative browser is okay, but the OP doesn't want to switch and the choice is ultimately theirs.
People are saying IE8 is not as secure as IE7 which is completely untrue. IE8 is the latest browser which has multiple enhancements that affect both the computer's OS and the browser itself. A prime example is how things such as Windows Explorer relies on the IECore.dll file. Having that updated to IE8 means less chance of security vulnerabilities.
If IE8 is running slow for you, make sure your Restricted Sites list is empty, and don't use the Hosts file to block malicious websites. It's a placebo that really doesn't do any good.
MagmaRed
I have run McAfee and found nothing. I have McAfee with all the bells and whistles, and I have it updated. Virus, Malware, Adware, etc. has been scanned and nothing has been found. I posted that in the original info. Although I am aware that various programs scan for various things in various ways, I am not experiencing any problems with any other website or function. I can download videos, text, and pictures with no delays outside of the normal. And as I stated, I have no new software installed and none removed.
AnClar
I would agree with the OP's opinion that the problem is not IE8-related. I run IE8 and Vista and the site runs just fine for me whether I log in and disable ads, or run with the ads enabled. I had the slow load problems like everyone else that the mods here had to take down the search feature for a while to fix but since that issue was resolved, I have had 0 issues in accessing Guru.
Wrath Of Dragons
Well, even if it it related to the site, and not IE8, there is still a chance that there is an ad ON guru that is messing with her browser. (a configuration issue, etc)
If you dont want to bother instaling firefox just to use it once, i suggest this:
http://portableapps.com/apps/internet/firefox_portable
Download, extract to a folder, doubleclick firefox.exe. When you are done with it, firefox will be completely gone. Nothing to install, no files left behind.
If you dont want to bother instaling firefox just to use it once, i suggest this:
http://portableapps.com/apps/internet/firefox_portable
Download, extract to a folder, doubleclick firefox.exe. When you are done with it, firefox will be completely gone. Nothing to install, no files left behind.
gremlin
As one who in the past has made small problems worse by making irrational changes to my system to solve a problem I say stick with IE.
Its very unlikely to be the cause of the problem.
Could be loads of things cookies javascript activex flash etc all the fun things that make up windows.
Ok I use Firefox and love it but IE is still on the system I can and do use it occasionally but the point is IE may be microsoft but it aint all bad.
In fact apart from firefoxes 3rd party plugins addons extras etc they are pretty similar, mainly because microsoft has been playing catchup and emulating the newer browsers.
Its very unlikely to be the cause of the problem.
Could be loads of things cookies javascript activex flash etc all the fun things that make up windows.
Ok I use Firefox and love it but IE is still on the system I can and do use it occasionally but the point is IE may be microsoft but it aint all bad.
In fact apart from firefoxes 3rd party plugins addons extras etc they are pretty similar, mainly because microsoft has been playing catchup and emulating the newer browsers.
MagmaRed
Well, the ad I mentioned that showed up about the same time this problem did finally popped up again. I know it isn't the ad appearing that causes the lockup because it has only locked up once when it was showing. However, the ad is for Age of Conan.
Alio0p
I just tried loading guru with my IE 8 and that Age of Conan thingy popped up at the bottom on me too. When you try to load the Guru home page do you see a little broken Icon by your address bar Magma?
If you do that's the compatibility icon I mentioned before. Just click it to make IE 8 more compatible with the guru site. Also you can go to tools in your IE 8 browser and scroll down to compatibility view settings and in there you can either add guru to the list or set it to always Display websites with compatibility view. If you haven't already done so. This fixed my lagging issue with guru and IE 8 runs fine now.
Again Good Luck.
If you do that's the compatibility icon I mentioned before. Just click it to make IE 8 more compatible with the guru site. Also you can go to tools in your IE 8 browser and scroll down to compatibility view settings and in there you can either add guru to the list or set it to always Display websites with compatibility view. If you haven't already done so. This fixed my lagging issue with guru and IE 8 runs fine now.
Again Good Luck.
Wynthyst
MagmaRed, if I were you, I would go to Tarun's post at the bottom of page 1 and do what he says.
I am going to also point out that you are here asking for help, yet resisting every single suggestion that is given to you to try to track down the problem and fix it.
My guess is you really don't want help fixing it, because you don't believe it could possibly be anything in your computer, it MUST be something here on Guru. If that is the case this should have been posted in the Site Feedback forum, rather than the Tech corner, since that is where you tell us that there is a problem with our site, rather than asking for help with a problem on your computer.
I am going to also point out that you are here asking for help, yet resisting every single suggestion that is given to you to try to track down the problem and fix it.
My guess is you really don't want help fixing it, because you don't believe it could possibly be anything in your computer, it MUST be something here on Guru. If that is the case this should have been posted in the Site Feedback forum, rather than the Tech corner, since that is where you tell us that there is a problem with our site, rather than asking for help with a problem on your computer.
AnClar
Magma....one other thing you could try it this:
I had a situation where I was getting constant DCOM-related crashes in IE 8 on the Guild Wars Wikia site. How I fixed it was in IE to go to: Tools>Internet Options>Advanced>ResetInternetExplorerSettings. Reset EVERYTHING in IE to defaults and see if that doesn't help. It fixed the problems I was having on the Wikia site. I realize your problem may not be the same as mine was, but doing a full IE settings reset fixed an issue for me. Maybe it will for you as well. It's easy to do and worth a try. Good luck.
I had a situation where I was getting constant DCOM-related crashes in IE 8 on the Guild Wars Wikia site. How I fixed it was in IE to go to: Tools>Internet Options>Advanced>ResetInternetExplorerSettings. Reset EVERYTHING in IE to defaults and see if that doesn't help. It fixed the problems I was having on the Wikia site. I realize your problem may not be the same as mine was, but doing a full IE settings reset fixed an issue for me. Maybe it will for you as well. It's easy to do and worth a try. Good luck.
Inde
MagmaRed, in the way of an update... I've tried the site with IE8 now and can't reproduce the problem. I'll keep an eye out though for other's complaining of the problem but if I can't reproduce it it's difficult for me to know if it is indeed Guru or not.
MagmaRed
Quote:
MagmaRed, if I were you, I would go to Tarun's post at the bottom of page 1 and do what he says.
I am going to also point out that you are here asking for help, yet resisting every single suggestion that is given to you to try to track down the problem and fix it. My guess is you really don't want help fixing it, because you don't believe it could possibly be anything in your computer, it MUST be something here on Guru. If that is the case this should have been posted in the Site Feedback forum, rather than the Tech corner, since that is where you tell us that there is a problem with our site, rather than asking for help with a problem on your computer. |
No, I am not resisting every single suggestion. I am refusing to replace my browser unless someone can tell me that it IS the problem, and that the problem cannot be fixed.
Since Guru is the only website that causes this problem for me, I am assuming that it is related to something used by this site. And since the problem showed up about the same time as a new ad, I am guessing it may be related (but not sure).
I like IE, and am comfortable with it. It does what I need it to, and it does it how I want it done. I don't like change, so the only reason I would replace something that functions well for me is if I had to.
Although it annoys me, I am currently just closing out IE whenever Guru locks up on me. Then I reload it, and try again. If I have more than one window open to use 2 different sites at once, only the Guru window locks up. I am able to switch to the other window and still browse other sites. However, when I close the Guru window down, it closes all open windows.
So if someone can tell me WHY IE is causing a problem, and what that problem is, I'll start to consider another browser. Until then, I'd like to find out what the problem is. I don't like leaving a problem sit and move to a new browser that doesn't have that problem, I want to fix the problem.
Thank you Inde for keeping me updated. Not sure if there is anything that can be done since you can't recreate the problem, and nobody else seems to be having it. I suppose it could be related to Firewall, Antivirus, etc. programs running, and may try to disable them soon to see if it continues with them turned off.
IronSheik
Do what tarun suggested and post a hijackthis log, doubt you did that.
Pinkest One
Quote:
/sigh
No, I am not resisting every single suggestion. I am refusing to replace my browser unless someone can tell me that it IS the problem, and that the problem cannot be fixed. |
Do this,
http://www.mozilla.com/en-US/firefox/upgrade.html
Then this,
https://addons.mozilla.org/en-US/firefox/addon/722
With these i have two words for you: What Popups?
If you MUST keep IE8
This,
Quote:
Please download my Anti-Malware Toolkit and get the package that matches your Operating System. Then follow the directions in the PC Cleanup guide. After that, please post a HijackThis log.
|
Kamatsu
Moddish Note to all - if the OP doesn't want to change browser's, that is their choice and they are free to make that choice. Stop harassing them to make a change they do not want to make. We are here to help, and suggesting trying a different browser is a valid option, but it's their choice if they do and to harp on about it after they clearly state they aren't interested unless it's proven to be a browser issue is not going to help matters. So please stop suggesting it.
Ok, I've just spent around 10 min in IE8 trying to see if I could duplicate the issue the OP is having with no luck. I tried going to different sections from the main page, different forum pages, different threads, going directly to the last post's, opening post's/threads in new tabs and windows.. and not once did I get a freeze up or hang-up. I tried both logged out (ie as a guest) as well as logged in.. and still nothing.
This suggest's that it's not directly relating to IE8 - if it was, more people with IE8 would be complaining about this issue. Which suggest's it's either something in the OP's settings, some other program they are running or a possible Guru issue.
Here's some troubleshooting steps I'd suggest to try regarding this issue. You don't have to do any of the following, but the more you can do.. the better it will be to try and troubleshoot exactly what is causing the issue.
In no particular order:
- Clear IE cache, cookies.
Sometimes the cache or cookies can get corrupted or have "bad" files in them, this can cause issue's with browsing - sometimes effecting all browsing, sometimes only effecting certain sites. By clearing the cache and cookies, this removes this issue.
clloose all IE windows &t abs you have iopen, goto Control Panel and open up Internet Options. On the General tab in the Browsing History section click on "Delete".. and then make sure all box' are ticked and click "Delete". This will completely clear out your cache, cookies and other stuff which can cause issue's.
- Check for "damaged" or bad add-on / Objects installed in IE8
Bad or damaged add-on's or objects can be a cause of issue's if a site (or ad) is trying to use that addon/object.. this can cause crash's, hangup's, graphical error's.. or cause no problems whatsoever.
To check on this: in Browsing History section of Internet Options, click "Settings", and then "View Objects".. then look at the "Status" collumn and see if any state "Damanged" or something other than Installed or Unknown.. and list them here. They might be whats causing the problem, they might not. You could always re-install the add-on if you know what it is and how to re-install it.
If you do re-install it, deleted/remove it first and then re-install it.
- Clear SSL cache & default IE
Sometimes non-default settings in IE can cause issue's and problems, and it can be best to default it back to factory settings as well as clear the SSL cache.
to clear SSL cache: in IO, goto the Content Tab and click "Clear SSL state" button.
to default IE the long way (not a full default, but what I'd advocate doing imo):
A - goto Security tab and make sure the Internet security zone is set to Medium-High.. if not, click the "Default Level" button
B - goto Privacy Tab and make sure thats set to Medium, if not then click "default"
C - goto Connections tab, click "LAN Settings" and ensure none of the box's are ticked (unless of course your ISP requires that you use a proxy server, then that must of course be configured and ticked).
D - goto the Advanced tab and click "Restore Advanced Settings"
- Disable firewall & Anti-virus programs
Sometimes AV & FW software can have updates which change things which can prevent access to programs, web sites, the net, etc. Unfortunately the only way to test whether this is the case is to disable them and then try what your having issue's with.
And yes, I have seen it where AV and/or FW auto-update (or have been manually updated) and suddenyl;u start blocking e-mails access or block web access but can still do e-mails or certain web sites get blocked but not others.
So what I'd suggest is completely turning off whatever anti-virus and firewall software you have - including the windows firewall - and trying Guru then. If the problem goes away, then there is a setting in your AV/FW that is causing issue's with Guru (or the ad's..) and you'll have to take it up with the AV/FW provider.
- Try turning off any other programs you have running in the background if at all possible.
Again, they could be causing issue's with web sites and/or the ad's. (and yes, I have seen it happen.. not very often though).
- Try the compatibility mode
As has been suggested, try setting up and using the compatibility mode in IE8 and having Guru in comp mode and seeing if that resolved the issue for you.
- Try scanning comp with other anti-spyware programs / sites
As you are aware, 1 program does not catch all issue's. And while it might only be effecting 1 site.. there is a possibility of spyware/malware/viruses still there and this is just the start of an escalating issue.
If you don't want to install any new programs on your computer, there are a fair number of online scanners you can use - such as Trend micro's Housecall, Panda-Soft's Active Scane to name 2 off the top of my head (google search online virus scan for more results - most major anti-virus / spyware vendor's has an online scanner that can be used for free.. most won't clean any infections, but if they find something at least you'll know about it).
Otherwise, if your prepaired to try installing programs.. I'd suggest Spybot Search & Destroy, Lavasoft Adaware and whatever programs Tarun's Anti-Malware Toolkit suggest's/installs (I have that installed, can't remember what it installs).
Ok, I've just spent around 10 min in IE8 trying to see if I could duplicate the issue the OP is having with no luck. I tried going to different sections from the main page, different forum pages, different threads, going directly to the last post's, opening post's/threads in new tabs and windows.. and not once did I get a freeze up or hang-up. I tried both logged out (ie as a guest) as well as logged in.. and still nothing.
This suggest's that it's not directly relating to IE8 - if it was, more people with IE8 would be complaining about this issue. Which suggest's it's either something in the OP's settings, some other program they are running or a possible Guru issue.
Here's some troubleshooting steps I'd suggest to try regarding this issue. You don't have to do any of the following, but the more you can do.. the better it will be to try and troubleshoot exactly what is causing the issue.
In no particular order:
- Clear IE cache, cookies.
Sometimes the cache or cookies can get corrupted or have "bad" files in them, this can cause issue's with browsing - sometimes effecting all browsing, sometimes only effecting certain sites. By clearing the cache and cookies, this removes this issue.
clloose all IE windows &t abs you have iopen, goto Control Panel and open up Internet Options. On the General tab in the Browsing History section click on "Delete".. and then make sure all box' are ticked and click "Delete". This will completely clear out your cache, cookies and other stuff which can cause issue's.
- Check for "damaged" or bad add-on / Objects installed in IE8
Bad or damaged add-on's or objects can be a cause of issue's if a site (or ad) is trying to use that addon/object.. this can cause crash's, hangup's, graphical error's.. or cause no problems whatsoever.
To check on this: in Browsing History section of Internet Options, click "Settings", and then "View Objects".. then look at the "Status" collumn and see if any state "Damanged" or something other than Installed or Unknown.. and list them here. They might be whats causing the problem, they might not. You could always re-install the add-on if you know what it is and how to re-install it.
If you do re-install it, deleted/remove it first and then re-install it.
- Clear SSL cache & default IE
Sometimes non-default settings in IE can cause issue's and problems, and it can be best to default it back to factory settings as well as clear the SSL cache.
to clear SSL cache: in IO, goto the Content Tab and click "Clear SSL state" button.
to default IE the long way (not a full default, but what I'd advocate doing imo):
A - goto Security tab and make sure the Internet security zone is set to Medium-High.. if not, click the "Default Level" button
B - goto Privacy Tab and make sure thats set to Medium, if not then click "default"
C - goto Connections tab, click "LAN Settings" and ensure none of the box's are ticked (unless of course your ISP requires that you use a proxy server, then that must of course be configured and ticked).
D - goto the Advanced tab and click "Restore Advanced Settings"
- Disable firewall & Anti-virus programs
Sometimes AV & FW software can have updates which change things which can prevent access to programs, web sites, the net, etc. Unfortunately the only way to test whether this is the case is to disable them and then try what your having issue's with.
And yes, I have seen it where AV and/or FW auto-update (or have been manually updated) and suddenyl;u start blocking e-mails access or block web access but can still do e-mails or certain web sites get blocked but not others.
So what I'd suggest is completely turning off whatever anti-virus and firewall software you have - including the windows firewall - and trying Guru then. If the problem goes away, then there is a setting in your AV/FW that is causing issue's with Guru (or the ad's..) and you'll have to take it up with the AV/FW provider.
- Try turning off any other programs you have running in the background if at all possible.
Again, they could be causing issue's with web sites and/or the ad's. (and yes, I have seen it happen.. not very often though).
- Try the compatibility mode
As has been suggested, try setting up and using the compatibility mode in IE8 and having Guru in comp mode and seeing if that resolved the issue for you.
- Try scanning comp with other anti-spyware programs / sites
As you are aware, 1 program does not catch all issue's. And while it might only be effecting 1 site.. there is a possibility of spyware/malware/viruses still there and this is just the start of an escalating issue.
If you don't want to install any new programs on your computer, there are a fair number of online scanners you can use - such as Trend micro's Housecall, Panda-Soft's Active Scane to name 2 off the top of my head (google search online virus scan for more results - most major anti-virus / spyware vendor's has an online scanner that can be used for free.. most won't clean any infections, but if they find something at least you'll know about it).
Otherwise, if your prepaired to try installing programs.. I'd suggest Spybot Search & Destroy, Lavasoft Adaware and whatever programs Tarun's Anti-Malware Toolkit suggest's/installs (I have that installed, can't remember what it installs).
hurdlebeast
I suggest using a program like CCleaner to clean out the gunk that builds up from internet use (may possibly be a trojan hiding in there) and like above stated, try either spybot search&destroy or AVG free. McAffee is a great program, no doubt, but even if it catches 99% of viruses, 1% will get through.. you might have had one slip through.
More likely, though, it's a compatibility issue. Does anyone know what that type of ad is called (yes i know it's a "popup" type ad, but if you can pinpoint the system running behind it, then do a google search, someone else might've had the same problem).
And keep using IE8 if you are comfortable with it, I use Firefox personally, but if one sight was screwing me up, I wouldn't switch to Opera!
More likely, though, it's a compatibility issue. Does anyone know what that type of ad is called (yes i know it's a "popup" type ad, but if you can pinpoint the system running behind it, then do a google search, someone else might've had the same problem).
And keep using IE8 if you are comfortable with it, I use Firefox personally, but if one sight was screwing me up, I wouldn't switch to Opera!
Tarun
Actually, McAfee has reached the ranks of Norton. It's no good at all anymore, bloated and just doesn't work like it used to. A lot of information about this can be found on avcomparatives. I prefer avast for users because it can run completely silently, including updates. It also has a great detection rate and is free.
As far as McAfee's firewall goes, well. Not so good their either. In fact, McAfee firewall scores far lower than Norton's firewall. -- Matousec
As far as McAfee's firewall goes, well. Not so good their either. In fact, McAfee firewall scores far lower than Norton's firewall. -- Matousec
hurdlebeast
Hmmm...have you ever tried G-Data? I personally, haven't, but it got top marks in the recent PC world antivirus roundup. Then again, i'm sure any commercial print (ie, not free) will be biased just a tiny bit towards the people who pay them the most :P. They don't try some of the more obscure programs, either.
You are correct, McAffee didn't even make that list at all, I forgot that McAfee still has the tumorous data log problem. It just keeps growing.....
Link to PC World test.
You are correct, McAffee didn't even make that list at all, I forgot that McAfee still has the tumorous data log problem. It just keeps growing.....
Link to PC World test.
MagmaRed
Kamatsu, I read through most of your post and will try some of that soon. First I am posting my HijackThis log for Tarun. Not sure what it may or may not tell him, but that was the first option provided. Sadly, it took me a lot of work to keep Guru open enough to get the stuff done, and to post this. In fact, I had to load 8 times just to get to this screen to type out this response, and am crossing my fingers the post gets completed.
Anyway, here is the Hijackthis log (copy/pasted). I hope is it the info needed, if not, please tell me what I didn't do correctly so I can get the right info. And if possible, Tarun, use my email, which I sent you in a PM so I am able to get the info easier than trying to access Guru.
-----------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:40 PM, on 8/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Mcafee\MWL\MWLGui.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\R9G1GRH1\Anti-Malware_Toolkit_Setup[1].exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\is-RHHCU.tmp\Anti-Malware_Toolkit_Setup[1].tmp
C:\Program Files\Lunarsoft\Anti-Malware Toolkit\Anti-Malware Toolkit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\Download\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/central/vzc.portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.1.10:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [MWLExe] C:\Program Files\Mcafee\MWL\MWLGui.exe /Start
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1203723513445
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: McAfee Wireless Network Security Service (MWLSvc) - McAfee, Inc. - C:\Program Files\Mcafee\MWL\MwlSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
--
End of file - 7703 bytes
Anyway, here is the Hijackthis log (copy/pasted). I hope is it the info needed, if not, please tell me what I didn't do correctly so I can get the right info. And if possible, Tarun, use my email, which I sent you in a PM so I am able to get the info easier than trying to access Guru.
-----------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:40 PM, on 8/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Mcafee\MWL\MWLGui.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\R9G1GRH1\Anti-Malware_Toolkit_Setup[1].exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\is-RHHCU.tmp\Anti-Malware_Toolkit_Setup[1].tmp
C:\Program Files\Lunarsoft\Anti-Malware Toolkit\Anti-Malware Toolkit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\Download\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/central/vzc.portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.1.10:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [MWLExe] C:\Program Files\Mcafee\MWL\MWLGui.exe /Start
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1203723513445
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: McAfee Wireless Network Security Service (MWLSvc) - McAfee, Inc. - C:\Program Files\Mcafee\MWL\MwlSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
--
End of file - 7703 bytes
FlareStorm
Did you clear your cache and cookies? Thats usually step 1 with webpage problems
I understand not wanting to switch browsers, but Firefox is a quick download. You can get it and see if the problem persists. If not, then that narrows it down to IE
I understand not wanting to switch browsers, but Firefox is a quick download. You can get it and see if the problem persists. If not, then that narrows it down to IE
Tarun
** As a courtesy an email of this reply is being sent. **
Log looks clean. Did the scans (Malwarebytes, SUPERAntiSpyware, Spybot) return any results?
My usual recommendations:
Log looks clean. Did the scans (Malwarebytes, SUPERAntiSpyware, Spybot) return any results?
My usual recommendations:
- Clean up your system startup with Malwarebytes StartupLite (available in AMT).
- Personally, I would ditch McAfee (as bloated as Norton anymore, also, be sure to use the McAfee Cleanup in AMT if you do remove McAfee) and pick up avast free antivirus (one of avcomparatives top picks) and get Agnitum Outpost Free (no toolbars, and few other reasons)
- Drop Adobe PDF Reader for Foxit PDF Reader (lighter, faster, and overall better).
- Make sure you have the latest Sun Java (JRE u15 as of this post). If you do, be sure to run JavaRa (AMT also has JavaRa available).
- Disable Ctfmon if you don't need it.
FlareStorm
before those measures (uninstalling and new stuff, etc), I'd try shutting down all that stuff you have running at startup and see if it helps. Usually right click on the icon in your tray on the lower right and finding the exit option. If it helps, then one of those programs is the problem.
Yes @ Tarun's recommendation for Foxit. Adobe PDF is bloatware, Foxit is not and you get the same functionality.
Yes @ Tarun's recommendation for a different virus program. Again, more bloatware. I'm savvy enough that I don't even use one anymore but I used to use AVG (http://free.avg.com/). Uninstalling McAfee is sometimes hard, but its worth it. EVERYTHING runs better.
Yes @ Tarun's recommendation for Foxit. Adobe PDF is bloatware, Foxit is not and you get the same functionality.
Yes @ Tarun's recommendation for a different virus program. Again, more bloatware. I'm savvy enough that I don't even use one anymore but I used to use AVG (http://free.avg.com/). Uninstalling McAfee is sometimes hard, but its worth it. EVERYTHING runs better.