Network News - Maintenance on August 4 - Guild Wars Guru archive powered by Guild Wars Legacy

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

04 Aug 2009 at 01:07 - 1

Hi, everyone:

I just wanted to give you a heads-up about a software upgrade on one of our routers tomorrow:

On August 4, 2009 our network team will be performing a software upgrade to correct a performance-affecting issue found on one of the routers in the network. The maintenance will begin at 5:00am PDT (12:00pm GMT) and is expected to end at 7:00am PDT (2:00pm GMT). The impact on players is expected to last no more than 20 minutes at the start of the maintenance window. Players may experience some intermittent interruption in game play during that period, as well as a possible disruption to chat and login.

We apologize for any inconvenience this may cause and we thank you for your patience and understanding.

[Network News]

Thanks,

Apollo Smile

Wilds Pathfinder

Join Date: Jan 2008

[LORE]

E/Mo

04 Aug 2009 at 01:09 - 2

Thanks for the heads up!

Lishy

Forge Runner

Join Date: Jan 2008

04 Aug 2009 at 01:10 - 3

Great to see maintenance happening.
Will this include any bug fixs? Or fixing of lag?

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

04 Aug 2009 at 01:10 - 4

Thanks for the news. Honestly, considering most MMOs have weekly downtime, its weird (in a nice way) that GW is down for such a small amount of time.

ajc2123

Desert Nomad

Join Date: Jan 2007

North of the wall

Me/

04 Aug 2009 at 01:25 - 5

Quote:

Originally Posted by HawkofStorms

Thanks for the news. Honestly, considering most MMOs have weekly downtime, its weird (in a nice way) that GW is down for such a small amount of time.

Very true.

I'm surprised at how little GW has to do this kind of maintenance.

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

04 Aug 2009 at 01:33 - 6

Quote:

Originally Posted by HawkofStorms

Thanks for the news. Honestly, considering most MMOs have weekly downtime, its weird (in a nice way) that GW is down for such a small amount of time.

Seriously. There have been a surprisingly small amount of downtime for Guild Wars. Glad they're doing what they can to improve the performance of the network.

*thumbs up Regina

Zodiac Meteor

Imma Firin Mah Rojway!

Join Date: Aug 2008

At the Mac Store laughing at people that walk out with anything.

E/Mo

04 Aug 2009 at 01:37 - 7

Yay, I was getting bad lag, thanks!

IronSheik

Forge Runner

Join Date: Mar 2008

Wolfenstein: Goldrush

Zombies Go Nom Nom [Nom]

N/

04 Aug 2009 at 01:38 - 8

I wish GW was down more so I had some motivation to not sit at my computer.

Kook~NBK~

Grotto Attendant

Join Date: Mar 2005

A little chalet outside Drok's

Natural Born Killaz

04 Aug 2009 at 04:26 - 9

You know what this means? Put your prospective Survivors on the shelf tomorrow!

Thanks for the heads-up. Looking forward to...uhh...

Erm...

*tap tap tap*

Oh yeah!!!!

Improved performance!

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

04 Aug 2009 at 05:06 - 10

oh good....I am usually sleeping at that time so I will miss it (so very nice timing!!!)

Hope it goes well!

Zahr Dalsk

Grotto Attendant

Join Date: Aug 2007

Canada

04 Aug 2009 at 06:06 - 11

That the is the first such maintenance action for as long as I can remember speaks very highly of ArenaNet's programmers (or very poorly about my memory). Either way, I'm impressed by the server stability and speed ArenaNet gives us.

Wish all multiplayer games had such good servers.

Zinger314

Debbie Downer

Join Date: May 2006

N/Me

04 Aug 2009 at 06:53 - 12

The same day as WoW Patch 3.2.

omg conspiracy.

4thVariety

Krytan Explorer

Join Date: Jun 2005

European Union

ADL

E/

04 Aug 2009 at 07:08 - 13

Whilst those of the conjecturing kind might find linguistic implications pointing towards the elimination of their lag nemesis, I wholeheartedly warn of hoping that which is not expressively implied by the eloquent flow of words presented in the above. It was not the intend of our dear Regina Buenaobra to coordinate the community towards the shores clear cut statements. All we really know is that sometime, somebody will do something affecting another thing, which may or may not be, in part or total, related to something we want somebody to do something about. Which is all we ever wanted from any elected representative, so it is safe to say, we are honored to receive such treatment as humble customers of a mere product.

I also want to take the time to point out that in order to be offended by this post, one would have insist on it having layers of irony. I reject this idea in the full knowledge that such a disclaimer will only raise further questions in regards to the exact amount of honorability my choice of words actually represent.

Archress Shayleigh

Wilds Pathfinder

Join Date: Feb 2009

Guild Hall

R/

04 Aug 2009 at 07:42 - 14

Yes! Thanks for the heads up Regina. Plus... No more lag!

Raven Wing

Jungle Guide

Join Date: Nov 2005

The Imperial Guards of Istan [TIGI]

N/

04 Aug 2009 at 09:21 - 15

Very nice

Just keeping in mind not to start a 2 hours dungeon at 10am only to get kicked off gw at the moment you face the boss^^

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

04 Aug 2009 at 12:13 - 16

Well, hopefully it will resolve all that lagg! I guess the work is starting now, got kicked off. Thanks, Regina.

The forth fly

Krytan Explorer

Join Date: May 2008

england

Mo/

04 Aug 2009 at 12:17 - 17

i was wondering why my party all dc at the same time nice to hear your sorting out the lag

own age myname

Desert Nomad

Join Date: Sep 2007

Minnesota

[TAS]

R/

04 Aug 2009 at 12:20 - 18

Quote:

Originally Posted by ll Jamie ll

Well, hopefully it will resolve all that lagg! I guess the work is starting now, got kicked off. Thanks, Regina.

I hope so

Thanks for the heads up Regina

Fluffiliscious

Frost Gate Guardian

Join Date: Aug 2007

US

Gods Army of the [Dead]

E/

04 Aug 2009 at 17:26 - 19

Thanks, Regina

refer

Jungle Guide

Join Date: Jan 2009

US

04 Aug 2009 at 17:26 - 20

Lets hope that no more problems are created when this happens.

Raven Wing

Jungle Guide

Join Date: Nov 2005

The Imperial Guards of Istan [TIGI]

N/

04 Aug 2009 at 19:48 - 21

I suspect something has gone wrong....4 x 007 within 30 mins...

edit: Thank you Regina for letting us know, it might just as well have been my own connection that had issues*crosses fingers*

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

04 Aug 2009 at 20:11 - 22

Quote:

Originally Posted by Raven Wing

I suspect something has gone wrong....4 x 007 within 30 mins...

Maintenance ended several hours ago, and our network team has not reported any issues. So, if you're having problems, please contact Customer Support for help.

Thanks.

malevolence

Krytan Explorer

Join Date: Jun 2006

05 Aug 2009 at 01:31 - 23

Well , contacting customer support here , gw is down every 10 minutes and gw website is down too lol.

EDIT: lol I cannot create a ticket, gw website down and NCsoft website down too....

Auron of Neon

cool story bro

Join Date: Apr 2006

Mililani

yumy

05 Aug 2009 at 02:14 - 24

Quote:

Originally Posted by malevolence

EDIT: lol I cannot create a ticket, gw website down and NCsoft website down too....

You should contact support about support being down. Once support has fixed support, you can then file a ticket about your lag in GW.

malevolence

Krytan Explorer

Join Date: Jun 2006

05 Aug 2009 at 02:44 - 25

Quote:

Originally Posted by Auron of Neon

You should contact support about support being down. Once support has fixed support, you can then file a ticket about your lag in GW.

lol

, websites are still down tho, I will go to sleep , I will check it later. Support the support

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

05 Aug 2009 at 03:00 - 26

Quote:

Originally Posted by malevolence

lol

, websites are still down tho, I will go to sleep , I will check it later. Support the support

Dunno why you aren't able to get on the game or support. Seems like everything is fine over here on my end.

Snorph

Krytan Explorer

Join Date: Feb 2007

Riverside,Ca

Kings Of Heaven And Earth

E/Me

05 Aug 2009 at 03:47 - 27

Very nice, I know a few times my lag went up, I don't know if it had anything to do with it, but.

Foe

Banned

Join Date: Mar 2006

05 Aug 2009 at 04:57 - 28

anyone else with horrific ping all of a sudden? Idk that my issues are related to this thread, just curious.

Shasgaliel

Jungle Guide

Join Date: Apr 2008

[bomb]

05 Aug 2009 at 07:40 - 29

So far I have never had so low ping as I have now. I guess for me it all improved.

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

05 Aug 2009 at 08:37 - 30

Yay for ridiculous pings, lags, freezes, and network errors.

Good job on fixing the network!

own age myname

Desert Nomad

Join Date: Sep 2007

Minnesota

[TAS]

R/

05 Aug 2009 at 12:27 - 31

So much for maintenance...the lagg is far worse.

BenjZee

Forge Runner

Join Date: Dec 2006

The Overacheivers [Club]

Mo/

05 Aug 2009 at 13:01 - 32

mines fine....

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

05 Aug 2009 at 14:31 - 33

Quote:

Originally Posted by own age myname

So much for maintenance...the lagg is far worse.

Mhmm.. Agreed. It's getting rather frustrating, plus contacting support does nothing. (at least for me.. tryed several times)

Cale Roughstar

Desert Nomad

Join Date: Jan 2007

Canada

Guy In Real Life [GIRL]

W/E

05 Aug 2009 at 14:41 - 34

lol... Completely unaware of the whole situation, I started reading this thread. It began with a message of hope and relief and gratitude, and has now decended into a cacophony of fail and gganetsupportsucks.

Will try it out when I get home tomorrow. As for now, Regina, can any specific information be shared as to what the initial goals of said maintenence were?

refer

Jungle Guide

Join Date: Jan 2009

US

05 Aug 2009 at 15:46 - 35

Quote:

Originally Posted by refer

Lets hope that no more problems are created when this happens.

see? predicted it.

malevolence

Krytan Explorer

Join Date: Jun 2006

05 Aug 2009 at 16:16 - 36

Played this morning for about 2 hrs, no disconnection but lag..... same horrible lag.