Unbearably bad lag! - Guild Wars Guru archive powered by Guild Wars Legacy

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

15 Sep 2009 at 20:38 - 41

Quote:

Originally Posted by ll Jamie ll

Just to help people out who are unsure as to how to do this, it's quite simple.

1. Click ‘Start'
2. Click ‘Run' (or put your cursor into the "start search" box if you have Vista)
3. Type ‘command' into the run box and click ‘OK'
4. This will open a black box, type in here "tracert www.google.com" and then press enter.

You will soon know the comparison after the first 3 traces or so. Just a FYI for you people in need.

Or use PingPlotter, which btw every time I have lag PingPlotter says it's not on my end.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

15 Sep 2009 at 21:28 - 42

Quote:

Originally Posted by Karate Jesus

Or use PingPlotter, which btw every time I have lag PingPlotter says it's not on my end.

Then notify Anet, they can contact their upstream provider and find out where the problem lies.

Lag can never really be on your side anyway unless you have extremely bad cabling in your house

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

15 Sep 2009 at 22:44 - 43

Quote:

Originally Posted by Tijger

Then notify Anet, they can contact their upstream provider and find out where the problem lies.

Lag can never really be on your side anyway unless you have extremely bad cabling in your house

I've submitted 2 tickets over the last year. I'm yet to hear back...

Anet support ::shrug::

Bacchus

Pre-Searing Cadet

Join Date: Nov 2005

W/Mo

16 Sep 2009 at 04:07 - 44

I have been a GW player for 4 years this month. I pride myself on keeping my comp. clean and up to date, and have premium isp for my area. All current and past test from outside test sites constantly rate my connection very high.

point: Lag for the past week plus has made GW unplayable for me. Other games and Internet are running fine.

Sad that ANET is killing GW just to make sales for new games, but hey I guess thats how they make their monies.

If anyone from ANET happens to read this post, I would just like to say Thank you, for selling me an expansion and killing it within a year. I will not fall for it again. I guess paying a monthly fee is the only way to insure that the game will be there whenever I want to play.

Catchphrase

Frost Gate Guardian

Join Date: Apr 2009

16 Sep 2009 at 05:02 - 45

Quote:

Originally Posted by MagmaRed

I get no lag either, but I see people in my alliance complaining about it ALL the time. I don't buy into the fact that it is Anet's fault. If it was Anet's fault, it wouldn't affect select people, it would effect a HUGE number of people. It would also affect them at the same time.

Most lag is caused because:

1) your graphics card can't display stuff fast enough
2) your memory can't hold enough info
3) your ISP is poor
4) your modem/router is poor
5) your CPU is poor
6) some combination of the above

Yes, Anet can and does cause lag at times. Usually when this happens, it hits an entire server (Europe knows this well). I'm not saying Anet isn't to blame for SOME of the lag, but they are unlikely to be the cause of what I see people complain about.

Oh really? It will help alot if you stop posting this sort of regurgitated rubbish Anet support has pride themselves in doing. I play fine with pings between 200-400 in PvE, but when I go to RA, it can jump to an average 800-1000. Once I get a code=15 error twice in a row when I try to enter RA during one of my laggy periods.

Tahlia Tane

Lion's Arch Merchant

Join Date: Oct 2006

W/

17 Sep 2009 at 18:57 - 46

The lag has been terrible here too. It's been like this for months. I'm playing on American servers, but I'm from Europe... I'll stick to Europe to see if the lag is gonna go away. Things is, most people, by far, are on the American servers.

Quote:

Originally Posted by Bacchus

Sad that ANET is killing GW just to make sales for new games, but hey I guess thats how they make their monies.

That... doesn't make any sense. ArenaNet doesn't do anything else besides Guild Wars stuff. Lag for us isn't good, but it's not good for them either.

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

17 Sep 2009 at 19:04 - 47

Quote:

Sad that ANET is killing GW just to make sales for new games, but hey I guess thats how they make their monies.

Yeah, cause that's why they still post on the forums, update the game, and have a Live team that just hired a new guy to work on GW1.

Yeah.

Stop The Storm

Keeping DoA Alive

Join Date: Jan 2007

England

Were In [DoA]

A/N

17 Sep 2009 at 19:11 - 48

ive noticed that its regions who get hit with lag spikes at same time.

like in doa yesterday, i got a lag spike, hit 40k ping, then it went to normal again, the only other euro in the team lost his connection at the same time.

its not coincidence, its not related our ends. its something anet is doing, or refusing to fix, which is sparking these lag spikes. fact.

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

17 Sep 2009 at 19:16 - 49

Quote:

Originally Posted by Stop The Storm

ive noticed that its regions who get hit with lag spikes at same time.

like in doa yesterday, i got a lag spike, hit 40k ping, then it went to normal again, the only other euro in the team lost his connection at the same time.

its not coincidence, its not related our ends. its something anet is doing, or refusing to fix, which is sparking these lag spikes. fact.

I think the recent server work time would prove that they're "trying" to fix it...I just don't know that they can or at least that they're able to yet.

I just hope we get more clarity on that soon from Regina or someone. I'm tired of my whole team lagging out of HA and GvG matches :/

Morgoth the dark

Wilds Pathfinder

Join Date: Feb 2006

[CDEX]

R/

17 Sep 2009 at 19:35 - 50

Quote:

Originally Posted by MagmaRed

1) your graphics card can't display stuff fast enough
2) your memory can't hold enough info
3) your ISP is poor
4) your modem/router is poor
5) your CPU is poor
6) some combination of the above

1. i have Radeon HD4890
2. 8 gb RAM
3. 100/10 mb ISP
4. 1 month old modem
5. intel core duo E8400 @ 3.00 GHz
6. no, not really.

And i still get those 10k+ lags all the time lately. So if it's not my computer / ISP, then it MUST be Anet. And i'm 100% it's Anet's fault in this case.

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

17 Sep 2009 at 19:39 - 51

Quote:

Originally Posted by Morgoth the dark

1. i have Radeon HD4890
2. 8 gb RAM
3. 100/10 mb ISP
4. 1 month old modem
5. intel core duo E8400 @ 3.00 GHz
6. no, not really.

And i still get those 10k+ lags all the time lately. So if it's not my computer / ISP, then it MUST be Anet. And i'm 100% it's Anet's fault in this case.

Use PingPlotter. It'll put your mind at ease. Rather than having to justify that it's not your fault, you can have proof (according to PingPlotter, it's only been my fault once out of like....90).

Tahlia Tane

Lion's Arch Merchant

Join Date: Oct 2006

W/

18 Sep 2009 at 10:33 - 52

Aaaaand I just got d/c and failed a mission I was 20 minutes into. Excellent. What a complete waste of my time. This time it was on the 'International' district.

immortius

Krytan Explorer

Join Date: Aug 2005

Black Cats

E/Mo

18 Sep 2009 at 11:32 - 53

Quote:

Originally Posted by Morgoth the dark

So if it's not my computer / ISP, then it MUST be Anet.

Congrats on failing to understand how the internet works.

SirSausage

Lion's Arch Merchant

Join Date: Feb 2008

Poland

Architects of Forgotten Truths [AoFT]

W/Mo

19 Sep 2009 at 11:09 - 54

Having a hard time farming the raptors. Getting 1k+ ping.
Anybody else experiencing this?

BlackSephir

Forge Runner

Join Date: Nov 2006

A/N

19 Sep 2009 at 11:32 - 55

Hey good job AN. I can't play the game at all because of all the god damn farmers who want to max the drunkard. Great stuff!

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

19 Sep 2009 at 17:36 - 56

Yep, making raptors horrible to farm on my W/N.

Marmite

Academy Page

Join Date: Jul 2009

England

Mo/Me

19 Sep 2009 at 17:42 - 57

Also have the ping shit, constant 30-90ms standing in Rata Sum, head out into Riven Earth and have a constant 700-1000ms spiking up to 1500ms, making Raptors pretty much not worth my time seeing as how this lag makes you rubberband like crazy so with W/N you get raped by Raptors usually before you can get to Rekoff or you get them all balled up but the ping delay means your skills don't activate in time and you die.

dr love

...is in denial

Join Date: Sep 2006

Hyperion

starcraft 2

P/Me

21 Sep 2009 at 06:00 - 58

look at the bottom right corner of your screen where it shows your ping. it will also show the server IP you are connected to. then do a traceroute to that server by opening up command prompt. Here's mine:

C:\tracert 216.107.245.43

Tracing route to 216-107-245-43.plaync.com [216.107.245.43]
over a maximum of 30 hops:

1 7 ms 6 ms 8 ms 10.20.228.1
2 8 ms 8 ms 8 ms 69.63.242.141
3 9 ms 7 ms 8 ms 69.63.248.185
4 19 ms 21 ms 19 ms 69.63.250.154
5 22 ms 20 ms 20 ms ge2-1.br02.chc01.pccwbtn.net [63.218.5.5]
6 * * * Request timed out.
7 * * * Request timed out.
etc.

Here's one to google:

C:\tracert google.com

Tracing route to google.com [74.125.67.100]
over a maximum of 30 hops:

1 8 ms 6 ms 6 ms 10.20.228.1
2 7 ms 16 ms 7 ms 69.63.242.141
3 8 ms 7 ms 8 ms 69.63.248.185
4 19 ms 20 ms 18 ms gw01.esna.phub.net.cable.rogers.com [66.185.80.1
97]
5 22 ms 21 ms 25 ms bu-out-0910.google.com [72.14.216.185]
6 20 ms 20 ms 21 ms 209.85.254.128
7 38 ms 69 ms 39 ms 72.14.236.26
8 38 ms 38 ms 39 ms 209.85.254.249
9 39 ms 39 ms 49 ms 209.85.255.194
10 38 ms 39 ms 38 ms gw-in-f100.google.com [74.125.67.100]

Trace complete.

Notice the difference? anet has problems with pccwbtn.net, which is also used for aion. some people in aion open beta couldn't play at all, whereas others were fine. it all depends which servers your connection goes through. these guys at pccwbtn.net just happen to suck. do a traceroute and see what you get.

immortius

Krytan Explorer

Join Date: Aug 2005

Black Cats

E/Mo

21 Sep 2009 at 08:01 - 59

Or use Ping Plotter if you want something a little more graphical.

Either way what you're looking for is the first hop where your ping jumps significantly or you start getting packet loss. A little bit of interpretation and you can guess where the issue is coming from. In dbulger's case, if the issue was coming from one of the 69.*.*.* hops, that would suggest to me the issue was with his ISP. A problem at the hop immediately after them could be either at that server or the connection from his ISP to it.

ArenaNet/NCSoft territory is only the last few hops. For me there are 23 hops in my connection to Guild Wars, which means about 17 non-ISP and non-Guild Wars hops in all. Which should give you some idea how much of a mess the internet is.

jray14

Krytan Explorer

Join Date: May 2005

NC, USA

Ohm Mahnee Pedmay [Hoom]

21 Sep 2009 at 12:47 - 60

71,845 ms ping yesterday evening, personal record.

Riot Narita

Desert Nomad

Join Date: Apr 2007

21 Sep 2009 at 13:04 - 61

I hardly ever have lag problems, but the last week or so - European districts have been unplayable for me (I am in the UK). Seems OK in town, but out of town I have severe and frequent rubber-banding and/or character freezing.

International and American districts work fine for me - ping times are slightly longer of course, but they are consistent and I don't get the rubber-banding.

If it's still the same tonight, I'll do a tracert and try to see where my problem might be.

Jimmy K

Pre-Searing Cadet

Join Date: Aug 2009

A/

21 Sep 2009 at 15:06 - 62

As another user living in the UK, I can empathise with the above, and to some extent with the OP. My connection is a stable 10 Meg and still on occasion I suffer fairly severe lag, and I know many people who live in my area who do too. There was one notable week, where I could not play at all in the US districts, as in, 10k ping plus, even in town. I've been playing for three years and this simply did not happen until about 9 months ago. As for people who claim it's all client side, of course you're entitled to you opinion, but from my point of view there are just too many people suffering for this to be "old" pc related or firewall/router issues. Especially when so many of those affected have a good understanding of the "obvious" possibilities and rule them out first.

On an interesting note, while in a skype call with some other GW players, we observed a strange occurrence...a friend of mine sounded "robotic" (read:connection issue) in skype while simultaneously many of us noted a ping jump to the 1k region in GW. This happened a number of times, and seemed almost as if GW "tugs" on bandwidth occasionally. I'd love to know if the cause was GW or Skype, if for no other reason than closure!

immortius

Krytan Explorer

Join Date: Aug 2005

Black Cats

E/Mo

22 Sep 2009 at 14:24 - 63

Quote:

Originally Posted by Jimmy K

On an interesting note, while in a skype call with some other GW players, we observed a strange occurrence...a friend of mine sounded "robotic" (read:connection issue) in skype while simultaneously many of us noted a ping jump to the 1k region in GW. This happened a number of times, and seemed almost as if GW "tugs" on bandwidth occasionally. I'd love to know if the cause was GW or Skype, if for no other reason than closure!

More likely neither. It was probably an intermediate node in your connection to both your friend and your connection to GW. Like if you're having a party and both a friend and the pizza you ordered fail to arrive on time because they both use the same road and there is a traffic jam.

LeoX

Krytan Explorer

Join Date: Dec 2005

United Kingdom

Guildless Since 2005???

W/

22 Sep 2009 at 16:55 - 64

Quote:

Originally Posted by MagmaRed

I get no lag either, but I see people in my alliance complaining about it ALL the time. I don't buy into the fact that it is Anet's fault. If it was Anet's fault, it wouldn't affect select people, it would effect a HUGE number of people. It would also affect them at the same time.

Most lag is caused because:

1) your graphics card can't display stuff fast enough
2) your memory can't hold enough info
3) your ISP is poor
4) your modem/router is poor
5) your CPU is poor
6) some combination of the above

Yes, Anet can and does cause lag at times. Usually when this happens, it hits an entire server (Europe knows this well). I'm not saying Anet isn't to blame for SOME of the lag, but they are unlikely to be the cause of what I see people complain about.

There's a difference between computer lag and internet lag, or what ever.
I think most people posting are getting the "internet" lag, ie: they have high ping. So the cpu, memory, and graphics card are out of the topic.

They may have a frame rate of 120, but a ping of 8,000.

=DNC=Trucker

Krytan Explorer

Join Date: Apr 2006

TLA

Me/

22 Sep 2009 at 18:47 - 65

Been bad lately for me as well. Some nights I will go smooth, other times half the team will lag out with >20k ping. I've never really had it happen without someone else in my party, or opposing parties happening at that time too.. unless of course I am farming by myself. Many times in AB it will lag out for a good few seconds, sometimes up to 10-20-30 seconds or DC. It only seems to happen to about half of the party members though.

Seeing as not everyone has the issue, the most logical explanation is a backbone issue or upstream from ANET's servers. A trace route might be useful, but you'll have to be quick to start the pathping to the servers. Also, the servers and/or routers upstream from ANET might be blocking ICMP traffic so pinging might not be a good solution.

ISP: Comcast

ZeroHour75

Pre-Searing Cadet

Join Date: Sep 2009

E/

23 Sep 2009 at 20:49 - 66

Yeah I'm getting HORRIBLE lag spikes right now (4:45 p.m. EST) it cost me my legendary survivor title.

Vazze

Krytan Explorer

Join Date: Aug 2006

24 Sep 2009 at 03:34 - 67

time to buy new servers....10-30s lags are getting usual these days.

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

24 Sep 2009 at 08:06 - 68

what I have been noticing with the lag (since an update a while ago), is now I can get lag spikes while still having a green connection! (after I come back sometimes it still green others its orange or red with really nice high numbers)
very strange indeed.

and I am so sure its me....couldnt possible be any thing but just me with this problem ....oh wait there is a whole thread about this.

Zeff Nut

Frost Gate Guardian

Join Date: Dec 2007

Canada

Guild Of The Blue Goblin

W/N

24 Sep 2009 at 20:10 - 69

Boooo, trying to get ZM done today, 2 dc's while trying to form party, 7500k+ and frozen, then dc in middle of mission, grrr. Trying to do a little farming the last couple days and totally unplayable, constant 5-10 sec freeze ups and rubber banding like a slingshot around the zone, enemies all look like they're shadow stepping all over. Now I know how others feel, never had problems until after Pirate event.

karlik

Banned

Join Date: Sep 2009

25 Sep 2009 at 10:22 - 70

Quote:

Originally Posted by ZeroHour75

Yeah I'm getting HORRIBLE lag spikes right now (4:45 p.m. EST) it cost me my legendary survivor title.

Bummer! I used to test the connection with one of my old characters for a while before I took my survivor out to play. Even then, it was a bit of a crapshoot.

A couple of thoughts on this subject –

First – when my brother and I team up we are in the same house on the same router and ISP. Most times one of us will get kicked and the other is left one man short – have to meet up at town and regroup. If this was an ISP type problem, wouldn’t we both get kicked at the same time?

Second – We can’t remember either of us ever getting disconnected while in a town. If this was a random problem on our end, it seems like it would happen in town too. Is anyone getting kicked while in town?

Not sure if my logic is sound, but I’m inclined to think it’s happening at the source, Anet.

jray14

Krytan Explorer

Join Date: May 2005

NC, USA

Ohm Mahnee Pedmay [Hoom]

25 Sep 2009 at 15:36 - 71

Quote:

Originally Posted by karlik

Bummer! I used to test the connection with one of my old characters for a while before I took my survivor out to play. Even then, it was a bit of a crapshoot.

A couple of thoughts on this subject –

First – when my brother and I team up we are in the same house on the same router and ISP. Most times one of us will get kicked and the other is left one man short – have to meet up at town and regroup. If this was an ISP type problem, wouldn’t we both get kicked at the same time?

Second – We can’t remember either of us ever getting disconnected while in a town. If this was a random problem on our end, it seems like it would happen in town too. Is anyone getting kicked while in town?

Not sure if my logic is sound, but I’m inclined to think it’s happening at the source, Anet.

I'm convinced it's happening either at the source or somewhere very close to the source (perhaps in Anet's ISP). I have been disconnected while in towns, but only on one day in my whole GW career (2 days ago when the lag was really really horrible). I bet the threshold for disconnecting is much higher in a town because not as much stuff needs to be tracked by the server there.

While on subject, gameplay yesterday was wonderfully smooth. Thanks to ANet or whoever fixed stuff!

nitetime

Krytan Explorer

Join Date: May 2005

eotn

W/

25 Sep 2009 at 20:59 - 72

Just d/c again about 80% of the way through a VQ. Thought things got better but I was wrong. Thats about 10 d/cs total last 3 days. Not happy.

deadman_uk

Krytan Explorer

Join Date: Feb 2007

United Kingdom

KOD

Mo/E

05 Oct 2009 at 11:13 - 73

Same problem I am having :

http://www.guildwarsguru.com/forum/s...php?t=10405277

Igorputski

Banned

Join Date: Oct 2009

05 Oct 2009 at 12:09 - 74

Quote:

Originally Posted by ll Jamie ll

Just to help people out who are unsure as to how to do this, it's quite simple.

1. Click ‘Start'
2. Click ‘Run' (or put your cursor into the "start search" box if you have Vista)
3. Type ‘command' into the run box and click ‘OK'
4. This will open a black box, type in here "tracert www.google.com" and then press enter.

You will soon know the comparison after the first 3 traces or so. Just a FYI for you people in need.

Actually this is not correct either because of the transit signal not going in the same direction completely to google as it does to Anet. The problem could actually be in the very last hub or Anets cap. You really have to understand the web to understand the process of sending and receiving signals it isn't just a straight line and two connections it's literally thousands. You have "cap" at your house from which the signal goes to a neightborhood hub which then sends the signal to an area node, which then has to pass through nodes of other areas and regions from your point to Anet or vice versa. Everything can be perfectly fine on both ends yours and theres and the issues could be in the middle somewhere like where there is a violent storm where satellite signals are passing through or high noise density or static where cable is passing through. There are many variables besides it's Anets fault everytime you have an internet lag issue.

If you were going to use the above test you would need to use another site directly in the same area or neighborhood as Anet then if the new one was good and Anets bad then it would probably be at Anets CAP not the hub as the hub is where everything breaks off into the neighborhood.

own age myname

Desert Nomad

Join Date: Sep 2007

Minnesota

[TAS]

R/

05 Oct 2009 at 12:16 - 75

Well, yesterday I was lagging like crazy doing MQSC. Of course it has to be in German districts, so I was averaging 5k ping the whole trip. Went back to American and it was fine though.

Dryndalyn

Frost Gate Guardian

Join Date: May 2007

05 Oct 2009 at 18:26 - 76

My main beef is getting kicked from the game and not being able to get back in anymore. It makes for a complete waste of hours if you get kicked when vanquishing or almost completing a dungeon. I don’t even bother doing dungeons anymore. At least one person I am playing with loses their connection during a couple hour play session, making it difficult to continue.

A long time ago, when I first began playing in 2006, lag problems happened occasionally where someone would get kicked from the game after lagging, leaving the team one man short.

Then, later that year, as a Christmas present from Anet, when a person dropped from the game, a message came up (with a picture of a Christmas gift next to it) asking if there was a desire to reconnect. After clicking the ‘yes’ option, 99% of the time, that person would come back into the game and be able to move around again and finish what they were doing. This was the best game update ever!

However, suddenly since late last spring, it reverted back to the old 2006 way of game play. Now if you click the ‘yes’ button, 99% of the time the game says, "Reconnect failed," and you are kicked back to the character screen. So much for our Christmas gift. I guess it was revoked.

Winterclaw

Wark!!!

Join Date: May 2005

Florida

W/

05 Oct 2009 at 18:56 - 77

I had someone come by to fix my internet connection last week (mumbles something about rouge plasma beams) and it works fine now. However I'm still getting tons of lag whenever I log in to gw.

I do a tracert to google and was averaging in the low to mid 40s.