I have hope that this was a little bug with the new automatic sistem event but easy to fix but no.....new epic fail to "live team".......
A whole week with the message in the Login screen, and nobody notice the typo???
Seriusly, somebody of live team play the game or something???
A week with the error, and when the damage is done...."Sorry but we will do nothing to fix it"
This is the new system of updates, balance, new content, and community listen to keep players happy that Lynsei wrote in the PVP Love Update ???
If with the new PVP update and the notice of less updates but better ( wow, that update event was awesome ..... ) i lost more faith with the Live Team, with this, and the new "super lag servers", i have nothing now.
Ahoy Mateys - Talk Like a Pirate Event
Gonzo_Neo
Meridon
Quote:
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Originally Posted by lilDeath
Don't be silly. They are ALL busy 'balancing' the game and doing / creating / designing / testing / approving / changing updates to GW1.
Why would they play the game? The rest is busy playing GW2 and couldn't give a hoot about GW1. |
As such, they could have at least bothered with telling us that the event would end early beforehand, instead of afterwards. And since they didn't, this doesn't show a great deal of pro-active care towards the community.
Aussie Boy
Sorry but what ever happened to Quality Control here yeah it was a Typo but was posted
in many places as other posters have said.
SOMEONE must have noticed the mistake from anet and had time to re-post the proper info.
If they can't notice a simple in-game login announcement mistake god help GW2.
Many people did plan for Tuesday's grog fun cause of work or whatever.
I for one am fast losing confidence in Guild Wars these days and all the bulldust.
/rantoff
in many places as other posters have said.
SOMEONE must have noticed the mistake from anet and had time to re-post the proper info.
If they can't notice a simple in-game login announcement mistake god help GW2.
Many people did plan for Tuesday's grog fun cause of work or whatever.
I for one am fast losing confidence in Guild Wars these days and all the bulldust.
/rantoff
lilDeath
Quote:
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Originally Posted by Meridon
My point was that during the time of the login announcement having been posted, someone from their team must have at least seen the typo before the premature ending. We have Anet staff, the Live Team, and the Test Krewe who all could have seen this error (and some probably did). Besides, it was weekend already on Friday afternoon, when the event was just beginning. So even if they were too busy working, they could have still caught the mistake on time in the weekend and tell us about it then. If I recall corrrectly, being an avid Guild Wars player is one of their job application requirements. I can at least clearly remember this being the case for Regina herself, and the recently hired employee Lindsey mentioned in her Journal.
As such, they could have at least bothered with telling us that the event would end early beforehand, instead of afterwards. And since they didn't, this doesn't show a great deal of pro-active care towards the community. |
Kumu Honua
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Originally Posted by dusty4444
Just a silly question... how can you typo TUESDAY instead of SUNDAY? such a common mistake...
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AngelWJedi
bah idiots the lot of them. and how do we know oh might dervs you wont pull this on us when halloween and wintersday rolls around hmm? 
Morla Blood
Every event seems screwed a little maybe spend 60 seconds to recheck the work, just maybe jeez.
zelgadissan
Like I said earlier, I don't even care about the event ending like normal events even though I planned on farming more for my Ale-Hound title.
What does bother me is the constant misinformation (this is a prime example), skills in updates coming out clearly untested (remember Heart of Shadow disconnecting everybody in an instance, or just equipping Brace Yourself crashing your client?), constant Nicholas bugs and even changing the item he's collecting, etc. etc. Telling us last Tuesday that we would have until Tuesday, cutting it off, and then not even trying to do anything for your misled community isn't really a great approach to customer satisfaction. It's not about the pixels, it's about the trust that you care for your players.
I still enjoy you, Guild Wars, but I can tell our time is drawing thin.
What does bother me is the constant misinformation (this is a prime example), skills in updates coming out clearly untested (remember Heart of Shadow disconnecting everybody in an instance, or just equipping Brace Yourself crashing your client?), constant Nicholas bugs and even changing the item he's collecting, etc. etc. Telling us last Tuesday that we would have until Tuesday, cutting it off, and then not even trying to do anything for your misled community isn't really a great approach to customer satisfaction. It's not about the pixels, it's about the trust that you care for your players.
I still enjoy you, Guild Wars, but I can tell our time is drawing thin.
Malla13
Skill update issues are an entirely different tangled thread in my opinion, but I do NOT understand all the whining about these weekend events. People complain about how useless one or another is, then complain when it's taken away too? The issues with information and mechanics are big issues, and I'm not going to dispute that. But I also understand that they're working on more than one thing at a time, and while that's really not fair to the people playing the game I personally can overlook something as silly as a WEEKEND event ending after the WEEKEND.
Am I the only person left playing GW who is just happy to have the game?
Am I the only person left playing GW who is just happy to have the game?
Saph
Quote:
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Originally Posted by Malla13
Skill update issues are an entirely different tangled thread in my opinion, but I do NOT understand all the whining about these weekend events. People complain about how useless one or another is, then complain when it's taken away too? The issues with information and mechanics are big issues, and I'm not going to dispute that. But I also understand that they're working on more than one thing at a time, and while that's really not fair to the people playing the game I personally can overlook something as silly as a WEEKEND event ending after the WEEKEND.
Am I the only person left playing GW who is just happy to have the game? |
As for you argument about this being a weekend event, when I'm told from the head honchos that it will last more than a weekend, is it wrong for me to be upset when it doesn't? I and quite a few other players don't think so.
Swehurn
WTS services as proof-reader.
I don't understand. The announcement said Tuesday, and for whatever reason (spellcheck replacing Sunday with Tuesday), the event ended earlier than advertised. Why is it so hard to say, "Sorry, we screwed up - here's a couple extra days on the event to make up for the inconvenience."?
Of course, I have no vested interest in this event - I think my drunkard title is at 3 minutes - but I really can't understand why ANet is being so adversarial with their refusal to correct whatever mistake was made here. Above and beyond a little extra bandwidth, is there some hidden massive expense associated with extending the event?
I don't understand. The announcement said Tuesday, and for whatever reason (spellcheck replacing Sunday with Tuesday), the event ended earlier than advertised. Why is it so hard to say, "Sorry, we screwed up - here's a couple extra days on the event to make up for the inconvenience."?
Of course, I have no vested interest in this event - I think my drunkard title is at 3 minutes - but I really can't understand why ANet is being so adversarial with their refusal to correct whatever mistake was made here. Above and beyond a little extra bandwidth, is there some hidden massive expense associated with extending the event?
KZaske
Quote:
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Originally Posted by Regina Buenaobra
Just spoke with our producer about this. At the moment, we're waiting on design to provide more information about what we'll be doing.
What happened was that the information about Talk Like a Pirate day posted on the login screen was taken from last year's text, but it did not reflect how long the event was programmed to last in the in-game event files, which run automatically. This resulted in the event ending early, according to the in-game message. We're sorry about the oversight, and as soon as I actually have information to give you, one way or the other, I'll let you all know. Thanks for your patience.  |
Quote:
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Originally Posted by Regina Buenaobra
Originally Posted by Regina Buenaobra
UPDATE. I just spoke with Linsey. The event ending time listed in the message of the day login screen was a typo. The event was not intended to last beyond what was scheduled in the automated system, and according to the automated event system, the event ended on-time and as scheduled. Therefore, the International Talk Like a Pirate Day event will not be extended or re-run. We're sorry about the error, confusion, and inconvenience. |
First off, there was no text last year. It was a total surprise to everyone.
See the record on wiki at http://www.wiki.guildwars.com/wiki/W...2008#September.
Secondly; In 2008 the event started on the 18th, which was a Thursday and run until Sunday the 21st. See the event page at http://www.wiki.guildwars.com/wiki/I...e_a_Pirate_Day.
Thirdly; The dates specified in the login post 19-22 did correctly identify the day of the week which indicate to me that it was not a typo.
So, we established that there was NO text and that the evet ran four days last year. With all do respect to you and Lindsy, don't try to pass this off as typo from last year's event as it's clearly not. It is a simple case of the event dates not being verified between teams when inputted in the automated system.
I am not really upset about the event being terminated early, actually I am grateful we got it at all. And for that I wish to thank Lindsy for the effort. I figure that Lindsy intended for it to be a normall weekend event but that a mis-communication occured somewhere in the mists. I wonder if Abaddon had a hand in it?
ivangl
This is the reason because people stop playing Guild Wars...
Grog...grog...grog... where is my Grog....
Grog...grog...grog... where is my Grog....
Hyperventilate
Quote:
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Originally Posted by Malla13
Skill update issues are an entirely different tangled thread in my opinion, but I do NOT understand all the whining about these weekend events. People complain about how useless one or another is, then complain when it's taken away too? The issues with information and mechanics are big issues, and I'm not going to dispute that. But I also understand that they're working on more than one thing at a time, and while that's really not fair to the people playing the game I personally can overlook something as silly as a WEEKEND event ending after the WEEKEND.
Am I the only person left playing GW who is just happy to have the game? |
I share similar thoughts as you. It's just a fun weekend and it ending after a weekend should come as no shock. Mistakes happen and that's to be expected: We're all human, even the Live team and all the other talented people working on GW1.
I don't understand why people are in such a hype over a mis-communication. No one really lost anything (Not counting in the fact that they could sell the grog). You had nothing but gain from this weekend and if it had a slight flaw or error, so what. You can go back to your regularly scheduled speed clears and shadowform abuse.
That being said, I'm with you on one major point: I'm just glad to have the game up and running quite efficiently.
Scary
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Originally Posted by Hyperventilate
QFT.
I share similar thoughts as you. It's just a fun weekend and it ending after a weekend should come as no shock. Mistakes happen and that's to be expected: We're all human, even the Live team and all the other talented people working on GW1. I don't understand why people are in such a hype over a mis-communication. No one really lost anything (Not counting in the fact that they could sell the grog). You had nothing but gain from this weekend and if it had a slight flaw or error, so what. You can go back to your regularly scheduled speed clears and shadowform abuse. That being said, I'm with you on one major point: I'm just glad to have the game up and running quite efficiently. |
And not as a grind fest.
All those weekends are all extra's. So be glad that they put some effort
in a game that allready was payd for.
Try to buy a other game of what kind and see if you get free extra's without
paying a monthly fee or addons.
Should be nice if Guru would get some topics that state the good things and
credits of GuildWars. Instead of all the whining about skills or litle mistakes.
BananaBrains
Normally I just lurk in the shadows quietly staying informed of the goings-on in GW land. On this I can't just sit by.
This isn't either of those. It's outright lying. KZaske laid out the evidence that invalidates what we have been told. Now this isn't the first or even the second time this has been done. This is becoming habit for Anet. They no longer have trust from their community and are continuing to give reasons why players shouldn't trust them. Bad business practice IMO.
Even though this is a video game, I personally think they have forgotten that a lot of us who play aren't 12 years old. Many are parents who can see through the double talk that emulates what our little ones try to pull. I, for one, do not appreciate being lied to.
From what I have read in this thread (and the many others before like it) all the community is asking for is honesty and integrity. IMHO getting no information is better than being outright lied to.
Quote:
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Originally Posted by Hyperventilate I don't understand why people are in such a hype over a mis-communication. |
Quote:
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Originally Posted by Scary Instead of all the whining about skills or litle mistakes. |
Even though this is a video game, I personally think they have forgotten that a lot of us who play aren't 12 years old. Many are parents who can see through the double talk that emulates what our little ones try to pull. I, for one, do not appreciate being lied to.
From what I have read in this thread (and the many others before like it) all the community is asking for is honesty and integrity. IMHO getting no information is better than being outright lied to.
MaaKotka
I'm getting fed up with all these small screw ups and misinformation if there is any information at all.
GW is a great game and events are nice, but those screw ups and how they are handled start to get really annoying.
GW is a great game and events are nice, but those screw ups and how they are handled start to get really annoying.
AngelWJedi
Quote:
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Originally Posted by Malla13
Skill update issues are an entirely different tangled thread in my opinion, but I do NOT understand all the whining about these weekend events. People complain about how useless one or another is, then complain when it's taken away too? The issues with information and mechanics are big issues, and I'm not going to dispute that. But I also understand that they're working on more than one thing at a time, and while that's really not fair to the people playing the game I personally can overlook something as silly as a WEEKEND event ending after the WEEKEND.
Am I the only person left playing GW who is just happy to have the game? |
Tom Swift
Quote:
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Originally Posted by BananaBrains
From what I have read in this thread (and the many others before like it) all the community is asking for is honesty and integrity. IMHO getting no information is better than being outright lied to.
|
But handling it in this manner is one of the many reason I just don't trust ANet as a company anymore.
What happened is pretty obvious - it was not a typo. It was a four day event last year because the 19th was Friday and, since events always begin at noon, they had to start it the day before. this year with the 19th on a Saturday the live team kept it as a regular weekend event - but someone forgot to tell the person/people in charge of the announcements who assumed it was going to be a four day event again.
It is the same kind of lack of communication and lack of planning which has plagued GW's response to customers for some time.
If they would just admit it and apologize, there would be hope of fixing it. but since they don't, I don't see the customer relations with ANet improving any time soon.
karlik
They screwed up and that's not really a big deal.
Personally, I don't even feel they needed to explain it, just a simple "we screwed up and we're sorry" would have been enough for me.
But I don't understand why they felt there was a need to claim they copied last years non existing text. And changing Sunday the 20th to Tuesday the 22nd is a typo?
What exactly was gained by lying to us?
Personally, I don't even feel they needed to explain it, just a simple "we screwed up and we're sorry" would have been enough for me.
But I don't understand why they felt there was a need to claim they copied last years non existing text. And changing Sunday the 20th to Tuesday the 22nd is a typo?
What exactly was gained by lying to us?
El Presidente
Quote:
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Originally Posted by Regina Buenaobra
UPDATE. I just spoke with Linsey. The event ending time listed in the message of the day login screen was a typo. The event was not intended to last beyond what was scheduled in the automated system, and according to the automated event system, the event ended on-time and as scheduled. Therefore, the International Talk Like a Pirate Day event will not be extended or re-run. We're sorry about the error, confusion, and inconvenience.
|
Regina is the messenger here. Being such, she gets the brunt of our wrath even though she stated she was told it was a "typo", to which that immediately raised another red flag.
If Anet chooses to state something on these forums, then it's only fair that members should be able to refute their statements, when need be...but without personal attacks (which I did none of).
Quote:
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Originally Posted by Tom Swift
It is the same kind of lack of communication and lack of planning which has plagued GW's response to customers for some time.
If they would just admit it and apologize, there would be hope of fixing it. but since they don't, I don't see the customer relations with ANet improving any time soon. |
Nerel
Quote:
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Originally Posted by A11Eur0
Go outside, the sun is not something to be afraid of. Buy sunscreen.
|
Quote:
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Originally Posted by Regina Buenaobra
What happened was that the information about Talk Like a Pirate day posted on the login screen was taken from last year's text, but it did not reflect how long the event was programmed to last in the in-game event files, which run automatically. This resulted in the event ending early, according to the in-game message.
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Automatically? I was under the impression that the live crew had to manually implement such things as in game events, and were just now working on automating the process? Or does that not apply to these 'drop only' type events?
As for the copying last years text thing... even though we didn't get a login screen announcement last year, that doesn't mean one wasn't planned and typed up... hell, the text in question might have even been from the GW website... "Taken from last years text" doesn't give any specific information about WHICH TEXT, so it's very unfair to be calling people liars at this stage.
Karate Jesus
Quote:
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Originally Posted by Nerel
"the event was programmed to last in the in-game event files, which run automatically"
Automatically? I was under the impression that the live crew had to manually implement such things as in game events, and were just now working on automating the process? Or does that not apply to these 'drop only' type events? |
I know they said they were working on automating more stuff, but now they're saying that last year's event was automated as well. Wtf? They complain about man time on the end-side of updates because they "aren't automated", but this stuff is?
Ridiculous.
jray14
Remember that the Live Team suffered an AoE blast of swine flu a couple weeks ago (five including Linsey... hope you're all doing better!). So it's not too surprising that things are going especially awry right now. I just wish it was an exception to the norm... but we've been seeing more and more disorganization and reduction of resources for several months now. It sure feels like we're being kicked to the curb. In this computer game market they can get away with that with hardly a dent in their future GW2 sales, so we oughta get used to it . As much as the Live Team cares, which I believe they do, their hands are probably tied.
Let's have some fun while the ping is still in only 5 digits
.
. As much as the Live Team cares, which I believe they do, their hands are probably tied.Let's have some fun while the ping is still in only 5 digits
Martin Alvito
Quote:
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Originally Posted by jray14
In this computer game market they can get away with that with hardly a dent in their future GW2 sales, so we oughta get used to it
. |
The single largest problem with GW is ANet's continual underestimation of the importance of its community. It is clear that they are unwilling to devote sufficient resources to keep the community satisfied. When your service isn't meeting basic standards of quality, integrity and responsiveness, sales suffer and company morale flags. In repeat business industries, service issues are the #1 issue that people quietly go elsewhere.
Apparently ANet wants to sell you one car, not five over fifty years.
jray14
Quote:
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Originally Posted by Martin Alvito
There you're mistaken. If the longtime players get turned off by ANet support, switch to a different game and tell their friends not to buy, GW2 sales will suffer regardless of the quality of the end product. Computer gaming is still an elite-opinion-driven business. A lot of buyers aren't sophisticated gamers, and rely on the opinions of others to separate the wheat from the chaff.
The single largest problem with GW is ANet's continual underestimation of the importance of its community. It is clear that they are unwilling to devote sufficient resources to keep the community satisfied. When your service isn't meeting basic standards of quality, integrity and responsiveness, sales suffer and company morale flags. In repeat business industries, service issues are the #1 issue that people quietly go elsewhere. Apparently ANet wants to sell you one car, not five over fifty years. |
KZaske
At this point, I am just glad they actually did the event and that the game is still up an running.
Nerel
Quote:
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Originally Posted by Karate Jesus
They have stated numerous times that these types of events are not automated, so I'm having a hard time figuring out how this one is.
I know they said they were working on automating more stuff, but now they're saying that last year's event was automated as well. Wtf? They complain about man time on the end-side of updates because they "aren't automated", but this stuff is? Ridiculous. |
Pookster
How many of us planned our farming/playing around the event still being
active Mon/Tue. Anet has set a precedent for these sort of things
/cough Redux /cough
active Mon/Tue.
Anet has set a precedent for these sort of things/cough Redux /cough
Shasgaliel
Quote:
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Originally Posted by Martin Alvito
There you're mistaken. If the longtime players get turned off by ANet support, switch to a different game and tell their friends not to buy, GW2 sales will suffer regardless of the quality of the end product. Computer gaming is still an elite-opinion-driven business. A lot of buyers aren't sophisticated gamers, and rely on the opinions of others to separate the wheat from the chaff.
The single largest problem with GW is ANet's continual underestimation of the importance of its community. It is clear that they are unwilling to devote sufficient resources to keep the community satisfied. When your service isn't meeting basic standards of quality, integrity and responsiveness, sales suffer and company morale flags. In repeat business industries, service issues are the #1 issue that people quietly go elsewhere. Apparently ANet wants to sell you one car, not five over fifty years. |
I have to say that I was actually expecting grog to end of Sunday as in usual event. Probably I did not read the entry message carefully. Anyway I do not think it is such a big deal at least for me. Events like this make it a farming game so good to see some pvp weekend coming.
N E D M
Quote:
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Originally Posted by Regina Buenaobra
UPDATE. I just spoke with Linsey. The event ending time listed in the message of the day login screen was a typo. The event was not intended to last beyond what was scheduled in the automated system, and according to the automated event system, the event ended on-time and as scheduled. Therefore, the International Talk Like a Pirate Day event will not be extended or re-run. We're sorry about the error, confusion, and inconvenience.
|
You are making an enormous PR error.
This is the exact type of thing that makes me hesitant to think about buying GW2.