help for a newbie with a problem

gater

Pre-Searing Cadet

Join Date: Sep 2009

guild wars.jpg
hey im a newbie to this forum and guild wars well anyway i brought the game bout 2 years ago n seeing as i now have another computer decided to give it another go i logged in but the second i did this came up any help wud be apreciated

Dzjudz

Dzjudz

Furnace Stoker

Join Date: Jun 2005

gwpvx.com/user:dzjudz

Did you login on the same email address as 2 years ago or did you create a new account?

gater

Pre-Searing Cadet

Join Date: Sep 2009

Quote:
Originally Posted by Dzjudz View Post
Did you login on the same email address as 2 years ago or did you create a new account?
same email adress

Great Dwarf Weapon

Great Dwarf Weapon

Frost Gate Guardian

Join Date: Aug 2009

E/

You probly were using a trial account before.

gater

Pre-Searing Cadet

Join Date: Sep 2009

Quote:
Originally Posted by Great Dwarf Weapon View Post
You probly were using a trial account before.
i dont think so cuz i brought it for 18 quid

vamp08

vamp08

Krytan Explorer

Join Date: Nov 2006

PA, USA

[COPY]

D/

Either:

A) Not the correct account name
B) Trial account
C) You did something bad 2 years ago and they banned you since then

MagmaRed

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

Quote:
Originally Posted by gater View Post
i dont think so cuz i brought it for 18 quid
Full versions of the game came with an access key for that version of the game, PLUS a trial key for you to give to a friend. It is possible you used the wrong access key, as I know many people have done that. If that is not the case, nothing we say/do here can help. You'll need to contact Anet support for answers.

shillo

Academy Page

Join Date: Sep 2006

Click Edit Account (lower left corner)

Next screen, select Manage Access Keys, then click Next (lower right corner)

That will show all the access keys you have added to your account. You should figure how to proceed from there.

Twin Blade Warriror

Twin Blade Warriror

Wilds Pathfinder

Join Date: Jan 2006

I was in a guild by myself with 2 of my other accounts..but im banned now

W/

yeah that comes up if u had a trial code..but since u said its not it then u must of got banned or something :O

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Call the number on this webpage. Be prepared to give them as much proof of ownership as you can.

http://us.ncsoft.com/en/support/

Ownage Ritual Lord

Ownage Ritual Lord

Ascalonian Squire

Join Date: Aug 2009

Almighty Kurzicks of Cantha

Rt/

Quote:
Originally Posted by gater View Post
i dont think so cuz i brought it for 18 quid
Im sorry im not familiar with the monetary value of a quid?

How many USD can i get for 1 Quid unit



/youwereusingtrial

Verene

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

Quote:
Originally Posted by Ownage Ritual Lord View Post
Im sorry im not familiar with the monetary value of a quid?

How many USD can i get for 1 Quid unit



/youwereusingtrial
Quid is slang for the English Pound. 2 years ago, that would have been about $35.

So it certainly sounds like you purchased the full version of the game, but may have accidentally added just the trial key to your account. Check and see what keys you have on your account, and see if you can find the original access keys.

gater

Pre-Searing Cadet

Join Date: Sep 2009

Quote:
Originally Posted by Verene View Post
Quid is slang for the English Pound. 2 years ago, that would have been about $35.

So it certainly sounds like you purchased the full version of the game, but may have accidentally added just the trial key to your account. Check and see what keys you have on your account, and see if you can find the original access keys.
ive tryed what u have said n this came up guild wars 2.jpg
do u think i shud just buy another copy of the game but i deffinately brought it

gater

Pre-Searing Cadet

Join Date: Sep 2009

omg sorry for being a bit of an idiot i used my dads email to register it sorry thanks for your help