Account details

Stavvy

Pre-Searing Cadet

Join Date: Oct 2009

02 Oct 2009 at 03:57 - 1
Alright, so I stopped playing GW for a while, since I had Wildblue internet, which is NOT good for online gaming. Turns out, some hacker got into my account and deleted a lot of stuff and changed a lot of passwords. I've gotten a lot back, but we switched to charter. Sadly, I just not realized that my password is still changed on my GW account, but I can't reset it because my Wildblue email died with my subscription to them.

So what do I do? It'd be great if I could get the email on the account switched over to the one I'm currently using. I'm not sure how to actually prove that I own the account, though.

Pinkest One

Lion's Arch Merchant

Join Date: Jan 2009

Ohio

Amateur Pwnography [SeKz] Officer

Mo/

02 Oct 2009 at 04:25 - 2
Quote:
Originally Posted by Stavvy View Post
. I'm not sure how to actually prove that I own the account, though.
Best advice you'll get as far as ive seen is to send a ticket to the support team explaining your situation along with the keycode that came with GW.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

02 Oct 2009 at 05:44 - 3
When you do raise a ticket, they'll be asking you lots of interesting questions like your first characters name and date of creation - and will probably ask for any serial keys that you have stored in that nice, safe place you put them after purchase...

killerbot3009

killerbot3009

Jungle Guide

Join Date: Oct 2007

the beaster

the Gold Fish [GOLD]

W/

02 Oct 2009 at 07:11 - 4
also the last 3 digits of the card used to purchace stuff is ultimate evidence that you own the account, or bought something on it