Server Problems?

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MMSDome
MMSDome
Raged Out
#1
When logging on to Guild Wars I keep getting the message that it doesn't recognize my acct name or that it is unable to connect.

Anyone else getting this?
Enon
Enon
Lion's Arch Merchant
#2
GW works for me.
MMSDome
MMSDome
Raged Out
#3
Nevermind logged on other account and it turns out my account has been stolen.

Perfect, just what I need. I never even received a notification that my account info was being changed, what a joke.
h
headlesshobbs
Krytan Explorer
#4
Everybody gets that eventually.
D
Dropper
Academy Page
#5
Quote:
Originally Posted by headlesshobbs View Post
Everybody gets that eventually.
No they don't.
MagmaRed
MagmaRed
Furnace Stoker
#6
Time for some security measures and virus/malware/adware/keylogger/etc. scans. If you're not careful, anyone who was able to steal your GW account may also be able to steal your credit card info and other more devastating things for you financially.
zwei2stein
zwei2stein
Grotto Attendant
#7
Quote:
Originally Posted by MMSDome View Post
Perfect, just what I need. I never even received a notification that my account info was being changed, what a joke.
It means that you were hacked, support detected it and blocked your account to prevent further damage.

Cahnge password manually throught plaync, you will then get 045 error when logging in to gw and be told to Contact support. There is account breach epidemy, so you might wait a bit.

(My mule account got hijacked two weeks ago, got it back yesterday, FYI. None other account i accessed on same computer got stolen, so i would rule out keylogger, unless they stole a LOT of account and are going through them alphabetically.)

---

Do not worry about characters or majority of your stuff, people who hijacked theese accounts are there to get money, not to mess you up totally. Expect expensive stuff being gone (ever armor, ecto salvages, ftl), but any item under ~5k value does not seem to interest them.

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F
Fiery Devil Lord
Ascalonian Squire
#8
Check your deleted messages in your email inbox, if they were on your account they def were in your emails trying to make sure you dont see the emails!
MMSDome
MMSDome
Raged Out
#9
There were no e-mails. On my plaync account it is showing that I have no accounts there period so I can not change a password. My account has basically vanished.
Esprit
Esprit
Desert Nomad
#10
Look on the bright side, fresh start for GW2!

But still, that sucks that it is gone. I would still try to work with Support to see if there is anything they can do for you, especially if you have account name and your game keys still.
MMSDome
MMSDome
Raged Out
#11
Quote:
Originally Posted by Esprit View Post
Look on the bright side, fresh start for GW2!

But still, that sucks that it is gone. I would still try to work with Support to see if there is anything they can do for you, especially if you have account name and your game keys still.
Yes and my full hall of monuments to go to waste. Why even bother GW2 tis is just so stupid.
Neo Nugget
Neo Nugget
Site Contributor
#12
I would have a word with support if I was in your situation. Surely they would be able to do something about it.
MMSDome
MMSDome
Raged Out
#13
The best possible thing support could do is find where the person who stole my account lives, they don't even need to retrieve the account. I just want the satisfaction of taking care of this person myself.

I did contact support as soon as I noticed it was stolen so I hope something works out.
zwei2stein
zwei2stein
Grotto Attendant
#14
As I said, those thieves seem to leave characters alone (as in, will not delete em) and only go for tradeable valuables, so more than good chances are, you main and your HOM will be allright.

Look, they raided account full of gold item crap and did not bother taking it or merching it for few k. Gold farmers have better thing to do than to delete mains of rich people. I.E. selling their stuff back to them...

So, calm down, everything is going to be fine.
i
imnotyourmother
Desert Nomad
#15
if you use passwords always substitute letters for numbers so Flowers becomes fl0w3rs as and example as the hackers only look for real words.

Also last week over 5 million e-mail accounts were hacked. So if you have confirmations from anet and others they can assume that you are using the same password for more than one thing.

If your email password is the same for other things, then 3 million people are getting hacked more than once.

What some people to as a thawart to this is to have all of the passwords saved in a file. Then copy and paste the passwords where needed so no key strokes are logged...
X
XxSanctusxX
Frost Gate Guardian
#16
Well to return to your first question, Yes I've never had any 007 dc spike issues.. But i cant even play now. Get 007 every minute or so...
R
Riot Narita
Desert Nomad
#17
Quote:
Originally Posted by imnotyourmother View Post
if you use passwords always substitute letters for numbers so Flowers becomes fl0w3rs as and example as the hackers only look for real words.
People trying to break your password will always try the same substitutions, so it's worthless. If they can find the information, they'll also try combinations of your name, or birthday... and those of your friends, partners, children or pets. Far better to never use words or names which can be found in any dictionary. Not even Klingon.

Try using one or more memorable phrases or lyrics, and take the first letter of each word to make your password. Then do some number substitutions, and add punctuation marks etc. If you must use words, try using two words that make no sense together, and don't form a new word.
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-Pluto-
Lion's Arch Merchant
#18
I use a random string of letters and numbers.
MMSDome
MMSDome
Raged Out
#19
Got it back with all my money, zkeys, and expensive armor gone. As well as tormented weapons.

lol
l
lilDeath
Krytan Explorer
#20
Wow, that's pretty cool... was it support that sorted it out or did the thief give your shit back?
Or were you just going too heavy on the weed and logging into XBox Live and couldn't find your account?