guildwars freezing

like title says gw is freezing and i cant to anything but restart computer ...it only happens when i play gw...any advice would be apppreciated ,tnx

sorry if in the wrong section

more detail would help, such as your computer's specs.

need your system specs - also would be beneficial for you to post system temps as well....

windows xp professional version 2002 service pack 3
amd athlon(tm)XP 2000+
1.67 Ghz,768ram

NVIDIA geforce4 MX 440 with agp8x

chip type ;geforce4 MX 440 with agp8x
DAc type integrated RAMDAC
approx total memory 64.0mb
curent display mode 1024X768 (32bit) (75Hz)
monitor : plug and play monitor

antivirus: avg version 8.5.425

playing gw on the same computer for almost 2 years never had this
problems
CPU temp 36'C/132'F

P.S tnx for telling me how to find out what i need

Computer specifications:

CPU make (Intel or AMD) and model and speed and how many cores?
What operating system? (Which version of Windows and if it's 32-bit or 64-bit.)
How much system memory?
Make and model of your graphics card and how much memory it has?

In order to find your system specifications, you can right click on "My Computer" on your desktop (or "Computer" if you're running Windows Vista or Windows 7) and click on "Properties". Somewhere on there, it should show you what version of Windows you are using (for example, I am running Windows 7 Ultimate). It should also show what processor you're running (for example, I have an Intel Core2 Duo E8400 CPU @ 3.00GHz). Next, it tells you how much installed memory (or RAM) you have (I have 8.00 GB). Finally, it may say what system type you have (I have a 64-bit Operating System).

For your graphics, the best way to find this information is to utilize the DirectX diagnostic tool that is installed on your computer. Click "Start" then "Run" (or if you are using Windows Vista or Windows 7, you may not have the "Run" command; if that's the case, just move onto the next step). Type in "dxdiag.exe" (with or without the quotes, it doesn't matter) and press your Enter key. The dialogue box that appears gives a little bit more information, such as the System Manufacturer and the System Model. Move to the "Display" tab at the top and click it. Here, you'll find information such as the Device Name (I have an ATI Radeon HD 4670), Manufacturer (obviously ATI), Chip Type (Again, ATI display adapter for me), DAC Type (I don't know what this is), Approx. Total Memory (I have 3571 MB (I actually have 512 MB dedicated; I don't know where the extra is coming from)), the Current Display Mode, and the Monitor. We'll need the "Name" and the "Approx. Total Memory".

As for the "temps", I'm assuming they mean "temperatures". This will help determine if your system is overheating or not, which can cause some problems.

Also, have you run a virus scan and a malware (spyware, adware, etc) scan?

CPU: AMD Althon XP 2000+ (running at 1.67Ghz)
Operating System: Windows XP Professional version 2002 service pack 3 (only the 32bit version has a Service Pack 3)
System Memory: 768MB RAM (most likely SD-RAM or early DDR)
Video Card: NVIDIA geforce4 MX 440 (AGP 8X)

If I remember right the GeForce 4 supports DX 7.1, the current lowest supported by Guild Wars is 8.0. This is going to be a very poor performer when it works. Quite simply, you need to upgrade the video card. You may want to spend around fifty dollars and buy a 6200 while you save up for a new computer.

how i already told u ... i had ran gw on my computer with no problems for almost 2 years ,the freezing thing start 1 week ago and don't know why ,i already reinstalled my gw but no effect

download everest ultimate (free trial version) and go to "Computer" then "Sensor"

have that running in the background while playing GW. exit GW and check the temperatures displayed in Everest Ultimate - your video card could be overheating which would cause GW to freeze. So play for 10-15 minutes and then check the temperature - your video card will be listed as "GPU". Post the results here please.

NOTE: You can download the program Elder is talking about here: http://www.lavalys.com/products.php?lang=en&page=11

tnx for sending the site this is working tried to dld from softpedia and it didnt work
max temp on motherboard was 34'C/93'F
on CPU was 62'C/~143'F

I had a simular thing happen to my TI4400 MX several years ago with another game, one of the reasons I am no longer using it. The other game had updated DirectX to 9.0 and enabled several features that were not translateable to DX7. That is why I think the problem may not be software fixable. They basicly told me to get an updated card or play something else. I did both.

A few questions; Did you install any updates just before this started? I am refering to updates from Microsoft and ANY other company includign NCSoft's updates for GW.

what was the GPU Diode temperature? It should be below the CPU and motherboard temperatures.....