Very close friend Falsely banned indefinetly

Ok, the issue of recent account hacks and gold sellers on the rise has lead to, a false banning.

I know this for fact as I can vouch that he is ONLY powertrading, which is for a very specific event for the guild. The guild happens to be KISS.
As many of you all know KISS is a very large guild with over 1700 members and to provide a decent event for all of them, considering its our 4th anniversary event, COSTS A HELLA LOT.

Therefore my friend, the event coordinator, happened to have been powertrading alot and moving stuff around between the various other helpers.

In between all this about 20 minutes ago, he was banned.
Reason? ; Selling gold for real money.

Does this mean that all the power traders in the game that are dedicated to their trading are going to get banned or did they just single him out because he was moving stuff around?

I would also like to take this time to say that they have said its permanent indefinetly, yet he has done nothing wrong so he could sue them for Trading standards or whatnot?

Feedback please, as this is a very urgent and serious issue considering the upcoming event.

contact support

Support

Thats how he found out what he was banned for as far as I am aware. He is currently on the phone to them now ...

on hold for 30 minutes and counting

We are not Anet. We can't help you, or him. Posting here is pointless and this will be closed as soon as a mod sees it. Good luck, but there isn't anything we can do.

If you're already talking to support, there's no other help we can give you.

Closed.