Petition For Improved Account Security.
Shanaeri Rynale
It seems no matter what people write or say on the matter, more and more peoples accounts are being stolen and trashed. So it's time, as a community to say 'Enough is enough'.
Even if you have not been directly affected, I believe you have a community duty to add your voice to this petition to get something done. If the game has any community spirit left in it, then simply add 'signed' to the bottom of this post.
For too long the issue of account hacks has been swept under the carpet, the sympathetic noises given by Arenanet and the community just will not do.
Enough Is Enough. It's time to face this issue head on. No more hiding, no more excuses.
Please do not turn this thread into a debate or merge it into others. Or move it into a suggestions forum. This is a community interest thread, not a 'here's how to make things improved' thread. Neither should this thread be viewed as a QQ thread. it is a serious attempt to get something done.
The purpose is to show the importance we, the customer and the player place on preventing damage to our accounts by goldsellers, and malicious individuals.
Yes we know we have a duty of care etc, but so does Areanet to make sure WHEN things go wrong our accounts are as well protected as they can possibly be.
Quite simply we know more can be done and needs to be done.
Feel free to point this thread out, paste a link in your guild forums or repost it anywhere needed.
Nothing will change if we ignore this issue, sweep it under the carpet or pretend it won't happen to us.
It does'nt matter if you still play or not. this issue affects all of us.
It's time to say, as a community, FOR the community enough is enough.
We the undersigned wish Arenanet to introduce greatly improved measures to prevent deliberate sabotage of Guild Wars accounts as a matter of utmost priority, even if it means a delay to Guild Wars 2 or other planned updates.
We do not accept it is impossible to implement such measures and that using the creative skills we know Arenanet to possess this now continual flood of trashed accounts can and must be stopped.
We also state that this issue will affect our decisions to purchase further arena-net products
We wish it to be shown, by doing this you still value the custom and loyalty we have shown you over the past four years
To show your support, simply add 'signed' at the bottom of this thread. If you disagree, please just dont sign it and comment on a different thread(there are lots to choose from) .
Even if you have not been directly affected, I believe you have a community duty to add your voice to this petition to get something done. If the game has any community spirit left in it, then simply add 'signed' to the bottom of this post.
For too long the issue of account hacks has been swept under the carpet, the sympathetic noises given by Arenanet and the community just will not do.
Enough Is Enough. It's time to face this issue head on. No more hiding, no more excuses.
Please do not turn this thread into a debate or merge it into others. Or move it into a suggestions forum. This is a community interest thread, not a 'here's how to make things improved' thread. Neither should this thread be viewed as a QQ thread. it is a serious attempt to get something done.
The purpose is to show the importance we, the customer and the player place on preventing damage to our accounts by goldsellers, and malicious individuals.
Yes we know we have a duty of care etc, but so does Areanet to make sure WHEN things go wrong our accounts are as well protected as they can possibly be.
Quite simply we know more can be done and needs to be done.
Feel free to point this thread out, paste a link in your guild forums or repost it anywhere needed.
Nothing will change if we ignore this issue, sweep it under the carpet or pretend it won't happen to us.
It does'nt matter if you still play or not. this issue affects all of us.
It's time to say, as a community, FOR the community enough is enough.
We the undersigned wish Arenanet to introduce greatly improved measures to prevent deliberate sabotage of Guild Wars accounts as a matter of utmost priority, even if it means a delay to Guild Wars 2 or other planned updates.
We do not accept it is impossible to implement such measures and that using the creative skills we know Arenanet to possess this now continual flood of trashed accounts can and must be stopped.
We also state that this issue will affect our decisions to purchase further arena-net products
We wish it to be shown, by doing this you still value the custom and loyalty we have shown you over the past four years
To show your support, simply add 'signed' at the bottom of this thread. If you disagree, please just dont sign it and comment on a different thread(there are lots to choose from) .
Riot Narita
----signed----
ArenaNet needs to lean on NCsoft and force them to sort THEIR sh*t out.
I do everything I can on my end to protect my account.
I want Anet/NCsoft to do everything they can on their end.
BEFORE I get "hacked".
ArenaNet needs to lean on NCsoft and force them to sort THEIR sh*t out.
I do everything I can on my end to protect my account.
I want Anet/NCsoft to do everything they can on their end.
BEFORE I get "hacked".
Razon
Signed.
Now let's wait untill this yet another QQ thread gets closed.
Now let's wait untill this yet another QQ thread gets closed.
upier
Account security just got bumped above skill balances in my book, making it into the single most important thing they should be focusing on right now. And if that means dropping everything else, that means dropping everything else.
Symeon
/signed
It's got to the point where I'm expecting it to have happened every time I log in.
It's got to the point where I'm expecting it to have happened every time I log in.
tasha
Quote:
/signed
It's got to the point where I'm expecting it to have happened every time I log in. |
I've reviewed and improved my personal security recently. I'd like to see NCSoft and ArenaNet do the same.
The build master
/signed
Im getting paranoid here im suspecting that my textmod skin is trying to steal my account solely because there is an hidden "anonymous" logo in an empty character slot.
Im getting paranoid here im suspecting that my textmod skin is trying to steal my account solely because there is an hidden "anonymous" logo in an empty character slot.
Queenie
/signed.
Anet must improve account security.
Anet must improve account security.
Kumu Honua
Not signed.
Not because I don't agree that account security could really use an overhaul because it most definitely can.
Mostly because this petition is not neutral in nature. It is aggressive and tries to threaten things more than "We want change".
I do not state that my future purchases are in any way affected by the success/failure of this petition.
I do however agree that an account security protocol overhaul is needed. The question is really: Can Anet actually convince NCSoft to do anything at all...
Not because I don't agree that account security could really use an overhaul because it most definitely can.
Mostly because this petition is not neutral in nature. It is aggressive and tries to threaten things more than "We want change".
I do not state that my future purchases are in any way affected by the success/failure of this petition.
I do however agree that an account security protocol overhaul is needed. The question is really: Can Anet actually convince NCSoft to do anything at all...
Para Scar
Signed!
Several stacks of ectos.... Forever gone... GG
Several stacks of ectos.... Forever gone... GG
Columbo
/signed + 1 million times over
I completely agree that the resent mass wide account hacking has got well and trully out of hand. It is now obvious that the fault of the accounts being hacked is not just linked to account holders stupidity i.e. DL'ing bad things/key loggers, giving out details, using same E-mail/Passwords etc.
I too keep finding myself dreading logging in every day due to the fact Im afraid my account will be gone. I have invested years of my time into this game not to mention the money for many copies of the game and expansions (Bought all the expansions for myself and my Fiancee). I think the least A-net/NCsoft can do to reward people like us is to give us a bit of peace of mind and added security.
To the OP the majority of what you have said there is completely correct, though there are many who will not agree with the threat of not buying future products. In my opinion everything else should now be secondary to account security issues. There is no point in skill balances/new content etc if no one has an account to play it on.
And if my account were to be hacked that would mean goodbye to GW for me even if I kept my chars but lost everything I have worked for for the last years. I would probably delete them all myself since my account would always forever more feel tainted by some thief. This also would make me never want to buy another product from A-net/NCsoft in the future since their security would mean I would probably lose everything anyway and the money it cost me also.
So to A-net/NCsoft please work on this and give us ways to REALLY protect our accounts from these thieves and give us all some peace.
I completely agree that the resent mass wide account hacking has got well and trully out of hand. It is now obvious that the fault of the accounts being hacked is not just linked to account holders stupidity i.e. DL'ing bad things/key loggers, giving out details, using same E-mail/Passwords etc.
I too keep finding myself dreading logging in every day due to the fact Im afraid my account will be gone. I have invested years of my time into this game not to mention the money for many copies of the game and expansions (Bought all the expansions for myself and my Fiancee). I think the least A-net/NCsoft can do to reward people like us is to give us a bit of peace of mind and added security.
To the OP the majority of what you have said there is completely correct, though there are many who will not agree with the threat of not buying future products. In my opinion everything else should now be secondary to account security issues. There is no point in skill balances/new content etc if no one has an account to play it on.
And if my account were to be hacked that would mean goodbye to GW for me even if I kept my chars but lost everything I have worked for for the last years. I would probably delete them all myself since my account would always forever more feel tainted by some thief. This also would make me never want to buy another product from A-net/NCsoft in the future since their security would mean I would probably lose everything anyway and the money it cost me also.
So to A-net/NCsoft please work on this and give us ways to REALLY protect our accounts from these thieves and give us all some peace.
Goddy
/signed!
I haven't been hacked yet. But reading these posts everyday about people who got hacked, makes me very concerned.
I haven't been hacked yet. But reading these posts everyday about people who got hacked, makes me very concerned.
Latham
/signed, Utter most priority.
Grizzlybear2009
/signed. I have to agree, something needs to give on this issue. I hope that Anet actually listens and does something very soon. I watched a guildie go nuts over 4 years of hard work. I don't want to see that happen to anyone else I know.
Elysea
/signed
This needs to stop, and it needs to stop now. We shouldn't have to play with that lurking concern of our account's security.
This needs to stop, and it needs to stop now. We shouldn't have to play with that lurking concern of our account's security.
Zebideedee
/halfsigned - Goldsellers, if people are dumb and greedy enough to use to try and gain advantage then they deserve whatever happens to their a/c.
Faster response time from ANet would be nice, I once thought my a/c got hacked but turns out a password changed went wrong lol, but it took them 3 days to reply, imagine the damage that could have been done in 3 days!
Faster response time from ANet would be nice, I once thought my a/c got hacked but turns out a password changed went wrong lol, but it took them 3 days to reply, imagine the damage that could have been done in 3 days!
BlackAngel
/signed
100% agree with OP. 'nuff said.
100% agree with OP. 'nuff said.
Hengis
Absolutely signed!
An admission from ANet that they have a serious problem and an ex-gratia "payment" of ingame compensation for the years of work that so many people have lost would be nice too.. although that is never going to happen!
An admission from ANet that they have a serious problem and an ex-gratia "payment" of ingame compensation for the years of work that so many people have lost would be nice too.. although that is never going to happen!
Andrew Dunne
/Signed... 12 Chars
Silverblad3
/signed
I have a GWAMM toon, do not want to see it deleted. I am scared to see that happen and will not purchase anything from the NCSoft store because of the recent hacks of accounts.
Please make a feature that allows players to lock a character permanently so that it cannot be deleted too.....
TY
I have a GWAMM toon, do not want to see it deleted. I am scared to see that happen and will not purchase anything from the NCSoft store because of the recent hacks of accounts.
Please make a feature that allows players to lock a character permanently so that it cannot be deleted too.....
TY
zwei2stein
/signed
It are quite common requests really:
Ability to mark character/item untamperable or to rollback malicious changes.
Ability to sever account from plaync
Ability to have aditional security options (ip range permissions/blocks, hardware authenticators)
It are quite common requests really:
Ability to mark character/item untamperable or to rollback malicious changes.
Ability to sever account from plaync
Ability to have aditional security options (ip range permissions/blocks, hardware authenticators)
Linksys
/signed
I'd like to see an option to permanently lock characters of our choice from ever being deleted. No matter what. If people run out of character slots, it's a good incentive to buy more. Win-win.
That way we get peace of mind. Stuff could get lost but at least our important characters and accomplishments on them will be kept.
For your own personal sense of accomplishment you can take screen shots of your character's title window. Just for your own personal record of what you accomplished. At least it's something. Besides I don't expect GW to be online forever. When it's gone I'd like to have some screen shots to document what I've done.
I'd like to see an option to permanently lock characters of our choice from ever being deleted. No matter what. If people run out of character slots, it's a good incentive to buy more. Win-win.
That way we get peace of mind. Stuff could get lost but at least our important characters and accomplishments on them will be kept.
For your own personal sense of accomplishment you can take screen shots of your character's title window. Just for your own personal record of what you accomplished. At least it's something. Besides I don't expect GW to be online forever. When it's gone I'd like to have some screen shots to document what I've done.
Axeman002
/signed.......12 chars
eagleblade
/signed i'm sick of hearing about people losing all their hard earned work down the toilet, and it makes me worry about mine.
isildorbiafra
/Signed...................
Shasgaliel
/Signed
I have not been hacked yet but I also expect it every day. I try not do anything via NCsoft website anymore and If I have to I use linux machine. Scanning computer everyday.... They really should do something. I do not believe that so many people were careless mostly after so many threads.
I have not been hacked yet but I also expect it every day. I try not do anything via NCsoft website anymore and If I have to I use linux machine. Scanning computer everyday.... They really should do something. I do not believe that so many people were careless mostly after so many threads.
BuD
/signed...as Im too scared to even log on to the NCSoft site in the first place.
Riot Narita
Yes. But sell the locks, and give a free character slot with every purchase. This completely eliminates the issue of people running out of re-rollable slots, slots "maliciously" locked etc.
Shanaeri Rynale
Thanks for the /signed'd so far Just a reminder that suggestion and comments on how it should be done should be put in the existing threads in Sardelac. This petition is to get Anet to do something about it super ASAP. How they do it is for a different thread
Thanks again.
Thanks again.
Saph
/signed.
I'm sick of worrying if my account has been compromised every time I log on. I don't think anyone feels their account is completely safe these days and its time someone did something about.
I'm sick of worrying if my account has been compromised every time I log on. I don't think anyone feels their account is completely safe these days and its time someone did something about.
Linksys
That's a good point and I hadn't thought of the idea of someone going into someone else's account and doing that to all their slots. Doing this by purchase would be great.
Arduin
/signed for great justice
Valerie Elve
/signed
12chars
12chars
Qwazy
*adds another sig to the ever growing list*
or a simple /signed
or a simple /signed
aptco09
/signed. All of the above.
Hyperventilate
/signed.
I don't think all of this is entirely NCSoft/A-net's fault.
I do, however, 100% agree that something needs to be done to ensure account safety, whether it's from the owner of the account (being stupid), or from someone more malicious.
I don't think all of this is entirely NCSoft/A-net's fault.
I do, however, 100% agree that something needs to be done to ensure account safety, whether it's from the owner of the account (being stupid), or from someone more malicious.
Lyger
/signed.
I've never been hacked, but it is heartbreaking to read about the people who have lost so much. After 4 years of my life invested in this game, being hacked and having my account trashed would devastate me. And after reading so many reports of people who have been hacked, I have to admit that I always have that horrible moment of holding my breath everytime I log on.
I've never been hacked, but it is heartbreaking to read about the people who have lost so much. After 4 years of my life invested in this game, being hacked and having my account trashed would devastate me. And after reading so many reports of people who have been hacked, I have to admit that I always have that horrible moment of holding my breath everytime I log on.
karlik
signed - my ranger finally has some titles, armor and gold - looking like a prime target. Zero interest in GW2 at this point since I assume it will have the same issues.
go cubs
/signed
My master account was recently hacked (about 3 weeks ago). They stole all the accounts linked to it, I have yet to get any back but my main. They need so much info from me that i have, including emails from when i created the master account, about 3 years ago lol.
Ive invested about 3,000 hours in this game, had worked my way up in cash. May not be a lot for some of you but for me 800e is a good amt for me. To lose all that in 1 day just hurts. I just hope that this is not how bad support will be for gw2. If it is, i dont know if it will be worth my time to play.
My master account was recently hacked (about 3 weeks ago). They stole all the accounts linked to it, I have yet to get any back but my main. They need so much info from me that i have, including emails from when i created the master account, about 3 years ago lol.
Ive invested about 3,000 hours in this game, had worked my way up in cash. May not be a lot for some of you but for me 800e is a good amt for me. To lose all that in 1 day just hurts. I just hope that this is not how bad support will be for gw2. If it is, i dont know if it will be worth my time to play.