Ingame Store- Fraud Suspicion

1 pages Page 1
t
thral
Lion's Arch Merchant
#1
Well I recently tried to buy the new costumes in the ingame store. Every time I tried to purchase it it would keep showing up as Fraud Suspicion. I tried on 2 differnt credit cards and it keeps showing up. Is this happening to anyone else or if anyone knows how to solve this please tell me.

Help much appreciated.

Edit: Sitting and waiting for support to help out. Any day now...
Ariena Najea
Ariena Najea
Silence and Motion
#2
Worked the first time for me.

Are you entering the same name/address for your Billing and Mailing address?
Konker2020
Konker2020
Krytan Explorer
#3
If you have used more than 2 credit cards on the same account in the past, they tag you for fraud suspicion, at that point you will need to contact them directly elsewise should you keep trying and escalate their suspicion its possible that they will suspend your account. This happened to a friend of mine that has like 7 credit cards, he seemed to have found it necessary to apply for a credit card at every back and credit service centre, and happened to get accept and accept the offer at every one of them aside from one.
Voltaic Ectoplasm
Voltaic Ectoplasm
Jungle Guide
#4
Looks like you've stolen those cards or Your inputting the wrong info..
D
Dre
Krytan Explorer
#5
If credit cards won't work, try using paypal
Neo Nugget
Neo Nugget
Site Contributor
#6
I've had that happen to me before. Just contact support and they'll be able to get everything sorted for you.