What can you do if you've been hacked?

Pimpmyplatypus

Ascalonian Squire

Join Date: Jun 2006

W/Rt

So I lost boatloads (to me anyway)

Am I right in assuming either ANet can but will not roll back my account, or to do so would require them to roll back an entire server?
And if this is the case, is no chance of any compensation, I just have to get on with it?

Thanks.

Voltaic Ectoplasm

Voltaic Ectoplasm

Jungle Guide

Join Date: Feb 2007

Mallyx's pimped out Crib

Mo/A

cannot be done either way .. sorry

Captain Scrat

Pre-Searing Cadet

Join Date: Jun 2008

Titanium Knights [Ti]

Mo/Me

its simple, nothing, just farm all your stuff back. They wont rollback, recover, spawn, etc any items for you, ever. So... just do PvP and dont PvE anymore. I got hacked last week, i know how it feels.

Anyways GW2 is on the way, i hope they will be smart enough to create something like unknown IP restricted connections or Storage Passwords..

- Captain Scrat

drunk n angry

drunk n angry

Lion's Arch Merchant

Join Date: Jul 2009

in a quiet little town that i love.

Ancient Dragoons [AGED]

W/

storage passwords would rock!!! as a person whos been hacked in the past and a friend of a person who just recently got hacked a storage password would of saved us both LOOOTTTTSSSSSSSSSSSSSSSSSS of gold and time in farming.... thanks for being the anti grinding game that you are guildwars LOL.

Dzjudz

Dzjudz

Furnace Stoker

Join Date: Jun 2005

gwpvx.com/user:dzjudz

What if they hack your storage password too lol...

Braxton619

Braxton619

Desert Nomad

Join Date: Jul 2008

A/W

The only thing you can do once you are hacked is contact support to recover your account. Be ready to give your CD keys to them.

HigherMinion

HigherMinion

Forge Runner

Join Date: May 2008

East Anglia, UK

Order of [Thay]

N/

Uhhhh... I don't think there would be any circumstance where someone's account is "rolled back" and has items replaced. Just get on with the game, and maybe you'll get a sympathy present from your friends.

Shayne Hawke

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

Tell Support. Proceed to quit the game or continue playing.

JimmyNeutron

Krytan Explorer

Join Date: Sep 2007

Retire....from the game, GW2, and Aion. Do you really want to grind all over again to reach that title?

I don't.

In fact, just give me everything else you have and your account. I'll help you move on.