account hacked? or is it just the game?

Benderama

Benderama

Krytan Explorer

Join Date: Jul 2008

UK

[Rage]

Rt/

hi sorry if there's already been a thread about this but the main hacked account threads are closed.
anywho i logged onto my account last night, attempted a quest and failed miserabley, i remember it because i was testing a new build on vekk(which lead to a party wipe since it was so bad), afterwards i map travelled to LA, went afk for a while. i got DCed once and then went back on afk again after.

today i logged onto the exact same character, everything was the same though xandra was in my party instead of vekk. i am being honest here i did not change my heroes at all!
but everything else is still the same, nothing noticeable (chaos axe, fellblade) is missing so whats happening?

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

I really really really doubt your account was hacked.

Change your password anyway.

Mitchel

Mitchel

Krytan Explorer

Join Date: Jan 2007

Almkerk, The Netherlands

P/W

Quote:
Originally Posted by sirmordicia View Post
for instance i submitted a support ticket before the new year (December 18,2009) and didn't get a response until January 17, 2010.
Eh? It's still the 8th of January.

Anyways, I'd suggest you change your password, just to be sure.

Kapral

Lion's Arch Merchant

Join Date: Dec 2007

[LOD]

R/

Quote:
Originally Posted by Mitchel View Post
Eh? It's still the 8th of January.

Anyways, I'd suggest you change your password, just to be sure.
Yeah so that means he probably submitted it after the new year, around 3 days ago and didn't get a response.

I sent in a ticket and got a response about 5 hours later, responded to that and got another within a few hours, roughly 24 hours after the first email I had my password reset and that's only because I went out shortly after I sent the first and had to work so I didn't have the CDkey on me lol.

Ninja Ninja

Ninja Ninja

Krytan Explorer

Join Date: Dec 2006

W/

If you really think you were hacked monitor your online time by looking in your guild window.