lost password and account

Bisky91

Pre-Searing Cadet

Join Date: Jan 2010

bisky91

Hello everyone, I have a problem, I've lost my password and user name. I play with the code and everything else. I make a new account?

bsoltan

bsoltan

Site Contributor

Join Date: Dec 2005

UK

[SoF]

If you previously had an account and have forgotten the username and password then you can contact GW Support through the following website and be prepared to provide proof of purchase and that the game belongs to you.

http://www.guildwars.com/support/

If you have already used the game serial code on an account then you cannot reuse it on a new account.

Braxton619

Braxton619

Desert Nomad

Join Date: Jul 2008

A/W

www.guildwars.com/support

Contact support and be prepared to tell them a serial code on the account.