What the hell is the point of password reset?

Ctb

Desert Nomad

Join Date: Apr 2006

W/

So, I hit the password reset option, entered my account name, and it claimed I had reset my password and that I'd get an email.

Apparently, neither is true: my old password, that I've since remembered, works great, and although I tried twice to send the email, I have no emails.

Continuing with epic fail, I see, eh, ANET?

ShoGunTheOne

ShoGunTheOne

Banned

Join Date: Sep 2007

Undercity

泰瑞亚联盟

E/

first of all, go to Edit Account on your character select screen then to the mailing address to ensure that you didn't change your mailing address
second of all, your old password will continue to work untill you log in with your new password

and third of all, IF the old password would stop working as soon as you hit reset password, wouldn't that just stop you from logging in because you never got your new password? Anet kinda saved your ass there, so the fail's on you

Lord Dagon

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

Quote:
Originally Posted by ShoGunTheOne View Post
first of all, go to Edit Account on your character select screen then to the mailing address to ensure that you didn't change your mailing address
second of all, your old password will continue to work untill you log in with your new password

and third of all, IF the old password would stop working as soon as you hit reset password, wouldn't that just stop you from logging in because you never got your new password? Anet kinda saved your ass there, so the fail's on you
he is right on the money( almost typed the same thing then i thought why not quote? )

also another thing.. getting angry at the online community isnt going to make that email crawl to ur comp any faster ^^

and also.. putting "what the hell....." in your title isnt a good way of setting yourself up. It would be if u wanted about 80 trolls and their brother to come but short of that not alot ^^.

El Perma Shadow

El Perma Shadow

Frost Gate Guardian

Join Date: Jul 2009

Conspired Illuminated Experts (CLX)

A/

lost an account to it which had been previously hacked for 500e worth of stuff so I really dont care about it thats its not the point..

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

You know, funny as this may sound, I know of a guy who kept trying to reset his password and wasn't getting an e-mail. Turns out, he never told ANet his current e-mail, but somehow expected them to know it. D'oh.