I do!
I miss the very open display of dedication and involvement that was Gaile Gray.
After Gaile left we got this "Regina Buenowhatever" person as CRM... She did a few wiki updates and also posted here on occasion when the manure went airborne, but apart from that - No action, reaction, response, whatever...
After almost 2 years I do NOT expect, or even hope, that Regina will ascend to be anything comparable to Gaile. I just hope that Anet will realize the value a dedicated CRM such as Gaile.
(Regina, feel free to bite back if I offended you. Any kind of interaction/response on your part will be an improvement in my book.)
I miss Gaile Gray
Lazy
maxxfury
No offense to either but, id much rather see Regina's posts that actually convey SOME info, be it good or bad, unlike Gaille's usual random chat about nothing..
*shrugs
*shrugs
Del
Quote:
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Originally Posted by maxxfury
No offense to either but, id much rather see Regina's posts that actually convey SOME info, be it good or bad, unlike Gaille's usual random chat about nothing..
*shrugs |
oh, and mad props to Rev doc and the rest of them for that HoH joke guild name
JR
It's quite clear that both Regina and Martin are incredibly busy with Guild Wars 2. That does have an impact on the level of communication here, but it's not intentional neglect.
Gun Pierson
I do miss Gaile yes, the style she used and her presence in general. Mike O'Brian, Patrick Wyatt and Jeff strain are like the fathers of GW and Gaile is like the mother.
That said, I do think that even though Regina uses another style, she's involved too and follows the forums on a regular basis, although you don't see her unless news or a problem turns up.
That said, I do think that even though Regina uses another style, she's involved too and follows the forums on a regular basis, although you don't see her unless news or a problem turns up.
Chocobo1
I wouldn't directly blame Regina, it's not like she gets to decide exactly what she does. She's doing her job, she reports to higher authorities. Probably people who have never even played Guild Wars.
Lazy
Quote:
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Originally Posted by JR
It's quite clear that both Regina and Martin are incredibly busy with Guild Wars 2. That does have an impact on the level of communication here, but it's not intentional neglect.
|
Sorry, but not having a present and involved (beyond a single fansite forum) CRM, seems a bit cheap for a game that is still being sold and marketed.
@Del/Maxxfury: Fair points, But: Please consider the 'reach' of the communication.
Aussie Boy
No offence to Regina but I miss Gail too she at least talked to us a few times a day yeah i know info was not always correct lol
She was doing her job way better than Regina is in actualy "talking" to the player base about dev things and from her point of view just playing as one of us
and things she would like to SEE happen/change in the game.
I miss the conga lines too
She was doing her job way better than Regina is in actualy "talking" to the player base about dev things and from her point of view just playing as one of us
and things she would like to SEE happen/change in the game.
I miss the conga lines too
maxxfury
Quote:
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Originally Posted by Lazy
@Del/Maxxfury: Fair points, But: Please consider the 'reach' of the communication. |
Regina gets us more relevant info and feedback than gaile ever did, most of gaile's chat seemed to be just that..chat. She was nice enough and all but meh.
AlsPals
Loved Gaile. Even had her on my friends list(we spoke in beta) and talked to her regularly for a while. I don't know Regina, but she doesn't post in any meaningful way that makes me want to .(NOOOOOOOOOOOOOOOOOoo offense to her. She has a hard job, we can all agree. Forum kiddies are a tough crowd 
)
Winterclaw
There are a number of people who will say that while Gaile spoke more often, she rarely said anything new. At least Regina gets something out when there is something to say.
I would like for there to be more to say, but I'm blaming the people in charge of anet for that and not her.
I would like for there to be more to say, but I'm blaming the people in charge of anet for that and not her.
Karate Jesus
Quote:
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Originally Posted by Lazy
I do!
I miss the very open display of dedication and involvement that was Gaile Gray. |
And everyone else is right, even though Gaile may appear to care more than Regina does, we didn't actually get any more facts than we do now.
Killed u man
But as also said before, it's not their fault. If they're not being told what the live team is working on, or if they're not allowed, there's nothing they can do. A PR doesn't produce content for the message, they simply mold it in words. If there's no contect to work with, there's nothing they can tell us.
Garreth MacLeod
Quote:
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Originally Posted by Karate Jesus
And everyone else is right, even though Gaile may appear to care more than Regina does, we didn't actually get any more facts than we do now.
|
Ariena Najea
Regina almost always posts in the more important threads in Riverside, and is a frequent reader of the forums. Also, she is clear in giving out information, and very responsive. Don't forget that most of "her" failures are actually the fault of her superiors, who tell her what she can and cannot do.
She does a terrific job.
She does a terrific job.
Kattar
I haven't seen Regina rage all over some forums...so I'd say she's doing a little better.
chessyang
Ya I miss her to. It was cool to see her purple chat text and flood LA dis
in a heart beat when she logged in. It was cool to break from the game play I guess.
basically It was neat to any GM in game to!!
in a heart beat when she logged in. It was cool to break from the game play I guess.
basically It was neat to any GM in game to!!
Leohan
Just have to say is Gaile is still an Anet employee and never left the company. She got a promotion, the "Farewell To Gaile" event I think confused some people. It's not her job anymore to communicate information or chat with us, but she does anyways from time to time, in or out of game because Gaile is awesome.
Regina does her job, and DOES IT WELL. It's not her job to be your friend. All her job in tells is getting on all the community/social websites and relay information making sure people understand what is going on.
Sorry you didn't get Gaile version 2.0 but, this post kind of annoyed me.
Regina does her job, and DOES IT WELL. It's not her job to be your friend. All her job in tells is getting on all the community/social websites and relay information making sure people understand what is going on.
Sorry you didn't get Gaile version 2.0 but, this post kind of annoyed me.
Ms Utena Tenjou
I like Gaile she always made me smile when i saw her in game.. it was fun to chat and watch the frog and what not. I have yet to really know Regina in game and how she works things.. but i damn well know there doing there best to keep us going. So props to all around
Darcy
Lol, what brought this on? Gaile has moved to a different job in ArenaNet and Regina took the old one of CRM. Regina does a great job. Her style may be different, but she is very responsive. All ANet employees that are in contact with the community have always been great.
@Chocobo1 - I believe that playing the game on a regular basis is a employment requirement at ArenaNet, or it used to be.
@Chocobo1 - I believe that playing the game on a regular basis is a employment requirement at ArenaNet, or it used to be.
AlsPals
Quote:
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Originally Posted by Kattar
I haven't seen Regina rage all over some forums...so I'd say she's doing a little better.
|
Great Scoot
she is online right now
chessyang
@great scoot ya I see that. What town?
Shadow Feathers
Quote:
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Originally Posted by Garreth MacLeod
Sometimes appearances are more important than not saying anything. Gaile at least gave the appearance that anet cared about the gw community. With RB, it appears they don't give a frak about the community.
|
However what I see mostly here many times is people simply crying over something they don't like or some game change they hate and then just start raging about things. Do you honestly think if you're job was to check on the gaming community and get feed back that you would even reply to the threads where you were flamed and the thread looked like a flame fest for 13 year olds or a QQ session about " How I hate Anet " ?
They do a fantastic job in my opinion and the only thing I could hold against them would be the fact that their hands are tied by NCsoft who unfortunately is the bigger dog in this pen and leads the pack. In my years of gaming I have not seen a company give back more and support it's fans any better then what Anet does now, in fact they have been the best at it. How many games that are not pay to play would receive attention like we get after almost 5 years after its release ?
Use your heads people..... The community relations manager do their job very well in my opinion and they are bond by what their supervisors and company tell them what they can or can not do.
enter_the_zone
I think Regina sometimes comes across badly through no fault of her own. Some people (myself included) have a way of saying things that doesn't translate particularly well to dry text. We can land up sounding like arrogant asshats, when we don't mean to sound like that. This can also be made worse when they aren't a native English speaker.
Regina's job is to pass on information to us when ArenaNet want us to have it and filter our feedback and pass it on to the dev team. Regina is NOT responsible for the myriad of perceived (by me too) failures on ANets part, she's just the one who has to pass the info on. Don't shoot the messenger.
She's also had a hell of an act to follow in Gaile Gray, which is never easy.
Regina's job is to pass on information to us when ArenaNet want us to have it and filter our feedback and pass it on to the dev team. Regina is NOT responsible for the myriad of perceived (by me too) failures on ANets part, she's just the one who has to pass the info on. Don't shoot the messenger.
She's also had a hell of an act to follow in Gaile Gray, which is never easy.
Hyperventilate
Gaile has always been one of the most beloved women of GW and I think it's because she came to battle for us when no one else would (Especially now that she's the go-to person for support issues), and she made it feel like she genuinely gave a crap about what happened to the game. It was her game too, after all.
Regina has a tough job and honestly, I wouldn't want to deal with the people of Guild wars, but I have to say she lacks a certain charm that Gaile had. Like enter_the_zone said, Regina had a hard act to follow and I know she wasn't greeted with much praise.
Still... all in all?
I miss Gaile.
Regina has a tough job and honestly, I wouldn't want to deal with the people of Guild wars, but I have to say she lacks a certain charm that Gaile had. Like enter_the_zone said, Regina had a hard act to follow and I know she wasn't greeted with much praise.
Still... all in all?
I miss Gaile.
Trub
She ain't dead....
Shoot her an email, and say hiyas.
Shoot her an email, and say hiyas.
End
Quote:
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Originally Posted by Hyperventilate
Regina has a tough job and honestly, I wouldn't want to deal with the people of Guru, but I have to say she lacks a certain charm that Gaile had.
|
otherwise i agree with ya whole heartedly Hyper
Hyperventilate
Quote:
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Originally Posted by End
fixed it for ya... and proud to be part of said group...
otherwise i agree with ya whole heartedly Hyper |
Thank you for correcting for me.
FlyMoto
I like Regina more, tbh. As others have stated, Gaile rarely said anything new. I remember reading chat logs of what Gaile would say hoping for fragments of new knowledge and realizing quickly she almost never said anything new (but she could create a conga line and everyone would go gaga).
Regina makes posts in the forums, and while it is definitely true that she carefully chooses what she does, and doesn't, say she does generally offer more useful of insight when she does post.
Regina isn't amazing, but I prefer her to Gaile (although I don't honestly expect amazing interaction).
Regina makes posts in the forums, and while it is definitely true that she carefully chooses what she does, and doesn't, say she does generally offer more useful of insight when she does post.
Regina isn't amazing, but I prefer her to Gaile (although I don't honestly expect amazing interaction).
Default137
I like Regina.
Sure, I would like a bit more idle chatter, it allows us to get to know a person more, and makes it seem like they care more about the game and the people then just a job, however, Regina does answer the questions, and she does try and get us the information as soon as she can, and I can respect that.
Sure, I would like a bit more idle chatter, it allows us to get to know a person more, and makes it seem like they care more about the game and the people then just a job, however, Regina does answer the questions, and she does try and get us the information as soon as she can, and I can respect that.
fenix
You know WHY it seems Regina isn't doing as much? The shitty 'official wiki'. For some reason, the ANet staff feel that wiki discussion pages are suitable methods of communication - when clearly they aren't. The ONLY reason Gaile seemed to be more active on forums, was because there was no wiki for her to post on.
Now there is, so go find some new Gaile posts. Oh wait, there are none, they're ALL on the wiki. Same as Regina.
Now there is, so go find some new Gaile posts. Oh wait, there are none, they're ALL on the wiki. Same as Regina.
upier
There is only so much you can do with a broken game.
Lycan Nibbler
Quote:
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Originally Posted by fenix
You know WHY it seems Regina isn't doing as much? The shitty 'official wiki'. For some reason, the ANet staff feel that wiki discussion pages are suitable methods of communication - when clearly they aren't. The ONLY reason Gaile seemed to be more active on forums, was because there was no wiki for her to post on.
Now there is, so go find some new Gaile posts. Oh wait, there are none, they're ALL on the wiki. Same as Regina. |
I think when Gaile moved on, that the job description of the CRM probably got revised too. I've come to respect Regina for posting on here when needed (it seems more proactive lately) along with Martin.
I also miss the interaction of Gaile who appeared more involved with the community and her own style of hinting at things through the use of the frog etc, rather than just making announcements when required.
Remember, when Gaile was there, more stuff was new to the community (first time festivals etc) so there was more to be able to hint and tantalize with than there is today.
Both did/do their hard job well.
YunSooJin
Quote:
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Originally Posted by fenix
You know WHY it seems Regina isn't doing as much? The shitty 'official wiki'. For some reason, the ANet staff feel that wiki discussion pages are suitable methods of communication - when clearly they aren't. The ONLY reason Gaile seemed to be more active on forums, was because there was no wiki for her to post on.
Now there is, so go find some new Gaile posts. Oh wait, there are none, they're ALL on the wiki. Same as Regina. |
-Makai-
Ah, wow. The "Joel VS Mike" debate finally spread to Guild Wars!
Hyaon
my god! makes me sick the amount of people that suck up to any 'higher' authority in the hopes they'll get a nice treat for the brown nosing....where's my barf bucket!?
AlsPals
Quote:
|
Originally Posted by fenix
You know WHY it seems Regina isn't doing as much? The shitty 'official wiki'. For some reason, the ANet staff feel that wiki discussion pages are suitable methods of communication - when clearly they aren't. The ONLY reason Gaile seemed to be more active on forums, was because there was no wiki for her to post on.
Now there is, so go find some new Gaile posts. Oh wait, there are none, they're ALL on the wiki. Same as Regina. |
Rhododendron
http://www.wartower.de/news/content/ReginaBuenaobra.jpg
I never had the opportunity to know Gaile Gray or Regina Buenaobra so well as to start a thread comparing them , but until then, Gaile Gray doesn't have a google picture nicer than this one.
I never had the opportunity to know Gaile Gray or Regina Buenaobra so well as to start a thread comparing them , but until then, Gaile Gray doesn't have a google picture nicer than this one.
Smarty
Gaile was fluff, Regina is substance. Substance is good but I like a bit of fluff every now and then. The feelgood factor is important IMO.