How do Prophecies Collectors Game Activation Cards look?

code

Academy Page

Join Date: Feb 2010

I have one, but NCSoft support tells me my code is a Collector code but my card isn't a collector card. WTF

Can anyone post how theirs looks, on the side where there isn't the code?

Mine has a ranger on it.

Enko

Forge Runner

Join Date: Jun 2006

VA

Mo/

you're complaining that your card is listed as a collectors edition for prophecies but its really not?

jeesh i've seen some prophecies CEs go on ebay for a lot . ..

hattara

Academy Page

Join Date: May 2009

Finland

Blinkie Ponie Armie [BPA]

R/

There have been cases of Proph CEs containing a normal edition card and key. Is this the issue? BEcause I assume if you had a CE and your key gave you CE benefits, you wouldn't be contating support. So, what exactly did you buy, what does the game say it is, and what do you think it's supposed to be?

code

Academy Page

Join Date: Feb 2010

Quote:
Originally Posted by hattara View Post
There have been cases of Proph CEs containing a normal edition card and key. Is this the issue? BEcause I assume if you had a CE and your key gave you CE benefits, you wouldn't be contating support. So, what exactly did you buy, what does the game say it is, and what do you think it's supposed to be?
I have the CE, and my code is already used (Error Code = 103). But the box was still sealed and the code unscratched when I got it. So I contacted the Support and they are telling me that my code is a CE code but that my card is not.

hattara

Academy Page

Join Date: May 2009

Finland

Blinkie Ponie Armie [BPA]

R/

Error code 103? Huh, that would be the "already used" code, not the "you already have access" code. I recommend just replying to support, explaining that you bought it sealed and unscratched, with any photographic evidence, receipts etc that you can possibly provide. I have personally had to battle a case where a CE contained a non-CE key, and patience, photographs and being nice and forthcoming with the info helped tons. Good luck. It isn't exactly unheard of for there to be mistakes in the keys.

code

Academy Page

Join Date: Feb 2010

Quote:
Originally Posted by hattara View Post
Error code 103? Huh, that would be the "already used" code, not the "you already have access" code. I recommend just replying to support, explaining that you bought it sealed and unscratched, with any photographic evidence, receipts etc that you can possibly provide. I have personally had to battle a case where a CE contained a non-CE key, and patience, photographs and being nice and forthcoming with the info helped tons. Good luck. It isn't exactly unheard of for there to be mistakes in the keys.
I did explain everything to the support and sent them 2 photos of my access key and box. But all they answered is basically "your code is a collector's code, and your card is not a collectors card; bring it back to the store".


I made a post on Gaile's talk page now and it seems like she's looking into it. I hope she will be able to shed some light onto this.

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Well, you say you bought the CE and support says it's a CE code. This makes me think that someone managed to either:
a.) read the key off the card without scratching it, perhaps by x-raying the card. (This was done to some lottery tickets a few years back.)
or
b.) managed to re-coat the card with some scratch off stuff. Perhaps using the same equipment used to make scratch-off lottery tickets.
followed by:
Re-shrink-wrapping the box.

Or, maybe not.

code

Academy Page

Join Date: Feb 2010

But why would they say that it's not a CE card then?

hattara

Academy Page

Join Date: May 2009

Finland

Blinkie Ponie Armie [BPA]

R/

I don't really understand why it matters that your card (supposedly) isn't a CE card, if the code on it IS. The issue (based on the error code) isn't that it's not a CE code, but that it's already been USED. This is very confusing.

For the record, I had a green card with a female ranger on it, from a CE box, but the code on it was a normal edition code.

Neo Atomisk

Neo Atomisk

Krytan Explorer

Join Date: Dec 2008

State College, Pennsylvania, United States

Zealots of Shiverpeak [ZoS]

W/

If it's in use I'd guess a keygen could've generated it and someone else used it. I don't know much about Keygens for guild wars though.