Need Help with Account!!

Silentt

Ascalonian Squire

Join Date: Oct 2006

Before I contact ncsoft's horrible account support, I would like to ask some questions!


I used to play GW ages ago. I remember my account name and everything and also my ncsoft account name. But for some reason GW is not login name is not working and GW is not displaying on my MASTER NC Account.

Did they change the whole system at some point?

I used to play 2005-2007 ish! So its been a while.


Thanks in Advance.

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Did you enter a name of one of your characters?

Hyperventilate

Hyperventilate

Krytan Explorer

Join Date: Nov 2007

Somewhere in California

I Gots A Crayon [Blue]

Me/Mo

If you did not enter the name of one of your characters, you will need to do that now. It's the security question. If you did that, and everything is still bunked, you may have forgotten the exact spelling of your character, or, if the worst has happened, your account has been compromised. If you can prove the account is yours, Support should be able to sort it out in a couple days.


Best luck in that.

Silentt

Ascalonian Squire

Join Date: Oct 2006

No idea what happened. It worked now >_>.

Mods can close thread. Thx for advice.