problems with logging in & zoning after last update

harbingerofdoom

Ascalonian Squire

Join Date: Nov 2006

Cali

Dragons of Winter Nights

N/Mo

Hey all,
a friend of mine is having problems logging in and zoning between areas since the last update.
no changes at all on her end at all. it started immediately after closing out to get the latest update that was pushed last night & has been happening ever since.

anyone having the same problems or any ideas what it could be?

Nerf Me Haha

Academy Page

Join Date: Jul 2009

Dyslexic Tendencies [SpAz]

W/

Same problem, internet works fine, vent works fine, GW keeps getting stuck on "Connecting" when trying to log in :P

Miss Bella Swan

Ascalonian Squire

Join Date: Aug 2009

Canada

Force Of Evil

A/R

Same problem here

Warvic

Warvic

Wilds Pathfinder

Join Date: May 2009

The Netherlands

A/W

Same. Just had it 10 seconds ago...
It gave an error after 30 secs or so. I retried to login and it worked :/

moizeus

Pre-Searing Cadet

Join Date: Jun 2008

Florida, USA

R/Me

me to I just launch the game. Type my login, and it got stuck in "Connecting"

uziyonasi

Ascalonian Squire

Join Date: Apr 2009

Israel

N/

same here, stuck on "Connecting" then it says its a routing problem...

Exterminate all

Exterminate all

Lion's Arch Merchant

Join Date: Feb 2007

In a house

Not Behind My Back [Back]

W/

I have the same problem,
can't log in

EDIT: It gave me the error and i tried again and got in fine

Scary

Scary

Krytan Explorer

Join Date: Sep 2007

Uhmmmm??

Limburgse Jagers [LJ]

N/

Yep same problem, I only see the login part, not the event part.

harbingerofdoom

Ascalonian Squire

Join Date: Nov 2006

Cali

Dragons of Winter Nights

N/Mo

well, those are not exactly the same problem.
this give no error, just takes 10-30 seconds to actually zone into anywhere & then from there its fine.

just started with the last update as i said

Emily Diehl

Emily Diehl

Academy Page

Join Date: Apr 2010

ArenaNet Home Base

N/Me

Thanks for the heads up on this, guys, and sorry that some of you are running into problems. I'm passing the details along to live team so they can look into it.

intec

Frost Gate Guardian

Join Date: Aug 2009

California

Brethren of Chaos[BoC]

Me/E

Quote:
Originally Posted by Scary View Post
Yep same problem, I only see the login part, not the event part.
exact same thing for me

gw's was running fine for me this morning till i came home and noticed the weekend event wasnt showing and logging in gives me the error code=058 so im hoping they fix this soon!

Xilor

Ascalonian Squire

Join Date: Aug 2008

I'll join the pile of stuck on connecting with no event page.

helloworld

helloworld

Academy Page

Join Date: Mar 2007

Guild Ancestors Reunited [ギルド]

R/

Same problem here

Abdel Alhazred

Ascalonian Squire

Join Date: Jun 2007

Italia

Mi sento nuda senza [SLIP]

N/

I'm experiencing a 058 error, it is not possible to connect to any server.
Internet works fine, browsing, checking email with a client, using skype and msn... it's only gw to not work.

Since the error message says it is probably about a routing issue, I've tried to change my DNS, but didn't help.

Abdel Alhazred

Ascalonian Squire

Join Date: Jun 2007

Italia

Mi sento nuda senza [SLIP]

N/

Well, I've found the solution here.

I use NOD32 as antivirus, by changing IMON settings to not scan port 80 gw is back to work.
It probably happen because after an update the new traffic on that port made by gw looks dangerous to NOD32.
Many other things use port 80 and not scan it could be really dangerous, I hope in a new update to fix this issue and can come back to activate port 80 scan.

Chronii

Pre-Searing Cadet

Join Date: Oct 2009

Akayoru Umbra

Me/N

I have the same problem, stuck on "Connecting...", no event window next to the log in window.

Abdel Alhazred

Ascalonian Squire

Join Date: Jun 2007

Italia

Mi sento nuda senza [SLIP]

N/

If u have an antivirus or something like that which scan port 80, turn off that scan.
To me it was not enough to close NOD, there's something that stays on anyway.

Smurf Minions

Smurf Minions

Lion's Arch Merchant

Join Date: Jun 2006

Somewhere you can't see

Limburgse Jagers [LJ]

N/

For people using nod and having problems logging in, here is the trick.



Go to the advanced options in NOD32 and add an exlusion to GW.exe (note that you should locate the one in the installation folder)

Common location:
C:\Program Files\Guild Wars\GW.exe

Chronii

Pre-Searing Cadet

Join Date: Oct 2009

Akayoru Umbra

Me/N

Added GW as an allowed program on both AVIRA AntiVirus and the Windows Firewall.
Didn't work.

Turned off both AVIRA AntiVirus and the Windows Firewall.
Didn't work.

Still can't log in.

Biggus Shlongus

Ascalonian Squire

Join Date: Aug 2008

Wiltshire (England)

Martyrs to the Wave [RaiN]

E/

I'm having the same problem, and when i finally connect its a terrible connection, 007's, 032's, when i scrolled into FoW to get my obsi armor It dc'ed me! Alot of my alliance who are from all around the world are complaining of lag and DC's aswell so its not just me.

I don't know whats up but it would be awesome if it could be fixed! Please and thankyou DDDD

P.S. Wouldn't it be nice this lag was caused by the live team adding some thing to the game like something for the 5th aniversary! :P

Nekodesu

Nekodesu

Wilds Pathfinder

Join Date: Oct 2009

I got the same, but I get two types of Errors.

Code=050
Code=034

I ALSO get kicked out, randomly ALL THE TIME. From outposts and where ever it might be. And it happened after update. But I seem less likely to get kicked out of my Guild Hall, strangly engough... (If I stay in GH I don't get kicked out as often...) And now I can't even logg in anymore, tried restarting(even tho it doesn't matter, but was doing it for my internet), pulled out the router, meh. My internet works fine but not gw.

x)

Edit: I did what Smurf Minions said, since I use ESET and it seems to work better now, I'll give a better reply as soon as I am 100% sure it fixed my problem.

Smurf Minions

Smurf Minions

Lion's Arch Merchant

Join Date: Jun 2006

Somewhere you can't see

Limburgse Jagers [LJ]

N/

Quote:
Originally Posted by Nekodesu View Post
I got the same, but I get two types of Errors.

Code=050
Code=034

I ALSO get kicked out, randomly ALL THE TIME. From outposts and where ever it might be. And it happened after update. But I seem less likely to get kicked out of my Guild Hall, strangly engough... (If I stay in GH I don't get kicked out as often...) And now I can't even logg in anymore, tried restarting(even tho it doesn't matter, but was doing it for my internet), pulled out the router, meh. My internet works fine but not gw.

x)

Edit: I did what Smurf Minions said, since I use ESET and it seems to work better now, I'll give a better reply as soon as I am 100% sure it fixed my problem.
It helps people who can't get in the game at all getting into it, but you will probably still experience some disconnects etc but that's because everyone is having them.

Nekodesu

Nekodesu

Wilds Pathfinder

Join Date: Oct 2009

Quote:
Originally Posted by Smurf Minions View Post
It helps people who can't get in the game at all getting into it, but you will probably still experience some disconnects etc but that's because everyone is having them.
Yeah I noticed. Very strange. 108k ping. But thanks anyways. I guess we all have to wait til ANet fixes it or what not.

Aeronwen

Aeronwen

not so much fell as.....

Join Date: Jan 2009

UK

bone

R/

me too

took about 20 attempts to log in and then when I tried to enter a mission I dc'd and now I cannot log in again.

Gonna go do something more rewarding......like washing the car!

cocodog13

Pre-Searing Cadet

Join Date: Apr 2009

UK

wtf theres no [jump]

Me/

having same problem. no event thingy and cant log in. no error message just stuck on "connecting".

ps. if you try turning off your virus protection/firewall or telling it not to scan port 80 to fix this then your an idiot and dont deserve to use the internet.

Exterminate all

Exterminate all

Lion's Arch Merchant

Join Date: Feb 2007

In a house

Not Behind My Back [Back]

W/

Can't get anywhere anymore. Tried going into JQ and got disconnected, now i can't zone

JohnCrichton

Ascalonian Squire

Join Date: Aug 2009

getting continuous 040 errors... trying to log in and zone.

Its become completely unplayable, GRRR

pvp joda

Academy Page

Join Date: Sep 2006

vanq something todaywithout probs logged in after 2 hours
after visiting tempel of balth i am unable to play the game
always disconnects or it won't even load my char

Scary

Scary

Krytan Explorer

Join Date: Sep 2007

Uhmmmm??

Limburgse Jagers [LJ]

N/

Hmz, after the first problem being solved. It's getting even worse today.
I'll think that I have seen every error out Anets list today. Terrible map traveling
Or even not possible, being thrown out with a other error.

Hope they gonna solve all of this soon.

dagrdagaz

dagrdagaz

Krytan Explorer

Join Date: Mar 2010

NL

E/N

to quote someone in general chat just yet: epic lag is epic

So, epic lag it is atm

N1ghtstalker

N1ghtstalker

Forge Runner

Join Date: Dec 2007

E/

can't log in

Xilor

Ascalonian Squire

Join Date: Aug 2008

Quote:
Originally Posted by Xilor View Post
I'll join the pile of stuck on connecting with no event page.
Still no luck, checked all 6 accounts :<

Deakon

Deakon

Frost Gate Guardian

Join Date: Jun 2007

Arkansas

Just The Four Of Us [TRIO]

Mo/E

Took 5 minutes to get the error last night then it allowed me to log in. I'm connecting to American servers. GW has unfettered access through my firewall. Ran the "Test My Computer" option on the login screen and everything checks out good. Good ping results etc. I did notice a couple of lost packets near the end of the trace test so there's no telling where they were dropped.

Problem now is it's like watching a stop-motion animation. Movements are jerky for my character as well as others in town and monsters in missions. It's been lagging for a couple of weeks but it's really bad now.

Fredd

Pre-Searing Cadet

Join Date: Apr 2010

It's server-related in some way, I believe. I was having massive problems on Europe English District 1 server, getting kicked just about every time I tried to zone, and frequently not even getting in. After some attempts I finally managed to switch to America English District 1 in hopes that things might improve, and they did - no problems at all once I swapped, and everything's been smooth for three hours solid.

Keyez

Keyez

Lion's Arch Merchant

Join Date: Feb 2007

Australia

Asian, American, or European districts, it doesn't matter. All kick me out of GW.