Error Code 15, 40, 13

s3bek

Ascalonian Squire

Join Date: Jul 2009

I Love To [Sin]

R/W

I managed to log in with my charr that was in GH, then changed to GToB International district, no lags Hope this will help you.

<- Europe

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

According to net ops, it looks like the issue was (as indicated by the error codes) a issue with internet traffic between data centers. I'm sorry that you're having these connection issues. They're continuing to look into the issues.

hitsuji182

hitsuji182

Lion's Arch Merchant

Join Date: Dec 2008

Poland

The Autonomy [?????????]

Mo/A

Quote:
Originally Posted by R A N D O M View Post
UK here, Code 40 and 13, can't do the zaishen bounty without disconnecting.
Almost 1 milion ping, indeed this is insane and so funny. xD

Anyway, i wanted to play some HA, but it seems i won't get access.

chaosincarnate87

Wilds Pathfinder

Join Date: Oct 2006

Behind You ;)

DPR

thanks for the continued communication regina. and rofl @ the 900k+ lag...

insanethemadone

Ascalonian Squire

Join Date: Dec 2009

I wont even try to log in before this is resolved
Atleast i dint dc middle of the fowsc got the chest but coulnt jump back into town .

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Quote:
Originally Posted by Regina Buenaobra View Post
According to net ops, it looks like the issue was (as indicated by the error codes) a issue with internet traffic between data centers. I'm sorry that you're having these connection issues. They're continuing to look into the issues.
Thanks for the update, Regina.

Mine seems to have cleared up, i havn't been getting lagg, just 013's when changing characters and 007 freezes earlier (which caused my survivor to go boom).

Lycan Nibbler

Forge Runner

Join Date: Sep 2006

AZ

Its all the traffic trying to watch Tiger tee off!!!

Seriously though, I find it so strange that running two accounts on one computer can give two totally different results - 1 straight in with no problem, the other getting 058 not connecting and then intense lag once in.

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Quote:
Originally Posted by Lycan Nibbler View Post
Its all the traffic trying to watch Tiger tee off!!!
You have just won this thread, congratulations.

StormX

StormX

Krytan Explorer

Join Date: Nov 2005

E/Mo

Duude, this is killer. 6 digit pings and FA games where only half the team loads. And when I do get in a game, I can't cast a f--in thing and can only watch while everyone runs around me and my skillbar flashes.

Shadow Slave

Shadow Slave

Lion's Arch Merchant

Join Date: Feb 2006

..My home away from home..

Currently looking ~

N/

Pretty sure this is the work of the Mantle.....

Let me play JQ >.>

Gattina

Ascalonian Squire

Join Date: Feb 2009

Mo/

usa inter and asian dis work fine but when i try to load into eu dis just freezes and i get james bond error

Lord Dagon

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

Quote:
Originally Posted by Lycan Nibbler View Post
Its all the traffic trying to watch Tiger tee off!!!

Seriously though, I find it so strange that running two accounts on one computer can give two totally different results - 1 straight in with no problem, the other getting 058 not connecting and then intense lag once in.
i agree tho. its weird i jsut tried that.. my alt that i enver play cna log into the game but my accoutn i play all the time cnat even send a pm to someone...

over 100k ping here.. i can move around and i cna talk but it doesnt go through for about 2 mins. I also cant leave my guild hal on any of my characters( i leave my characters in the guild hall every night just in case lol) i cant leave w/out getitng a code 40 when i try and load.. so its dominated by lag and i cnat leave my gh.. same seems to be happening to my allaince( KISS bigest alalicne in guild wars and half at least cant even play atm).
plz fix this anet.. i acctually want to play on my spring break beleive it or not -.-.

Sjeng

Sjeng

Desert Nomad

Join Date: Aug 2005

in my GH

Limburgse Jagers [LJ]

W/

Got lagspikes of over 100k ms.
laggy all day.
dozens of logouts due to time-outs.
trouble logging in.
007's and 013's.
Not a good for for a survivor.
Me and my guildies having the same problems, as well as alliance members. We're all Dutch and Belgian.

WTH is going on Anet?

edit: ppl lost their guildcapes and cant get into their GH, or can't chat in the alliance chat...
Typed stuff takes ages to show, if it shows at all...

Martin Kerstein

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

Quote:
Originally Posted by Sjeng View Post
WTH is going on Anet?
Here you go:

Quote:
Originally Posted by Regina Buenaobra View Post
According to net ops, it looks like the issue was (as indicated by the error codes) a issue with internet traffic between data centers. I'm sorry that you're having these connection issues. They're continuing to look into the issues.

highway

highway

Academy Page

Join Date: May 2009

Mo/

With all due respect, that is hardly an answer. We STILL cannot PLAY!

Dzjudz

Dzjudz

Furnace Stoker

Join Date: Jun 2005

gwpvx.com/user:dzjudz

Our alliance can't enter any of our guild halls .

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Quote:
Originally Posted by highway View Post
With all due respect, that is hardly an answer. We STILL cannot PLAY!
It's the best answer you are going to get. You will just have to be patient, they are trying to resolve this.

Martin Kerstein

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

Quote:
Originally Posted by highway View Post
With all due respect, that is hardly an answer. We STILL cannot PLAY!
Regina clearly states that our Network Operation team is aware of the issue - and that they are trying to fix it as we speak.

I am aware that the situation is not a pleasant one, and I am truly sorry that you cannot play at the moment - but there is nothing we (as in we Community Manager) can do about it apart from keeping in touch with the NOC and keeping you updated once we get new information from them.

So bear with us, as soon as we hear something new, we will immediately let you know.

Polgara Val

Wilds Pathfinder

Join Date: Apr 2007

TSR

Mo/Me

Quote:
Originally Posted by Martin Kerstein View Post
Regina clearly states that our Network Operation team is aware of the issue - and that they are trying to fix it as we speak.

I am aware that the situation is not a pleasant one, and I am truly sorry that you cannot play at the moment - but there is nothing we (as in we Community Manager) can do about it apart from keeping in touch with the NOC and keeping you updated once we get new information from them.

So bear with us, as soon as we hear something new, we will immediately let you know.
Thanks Martin, most of us appreciate your lot keeping us up to date.

Pol

highway

highway

Academy Page

Join Date: May 2009

Mo/

Quote:
Originally Posted by Martin Kerstein View Post
Regina clearly states that our Network Operation team is aware of the issue - and that they are trying to fix it as we speak.

I am aware that the situation is not a pleasant one, and I am truly sorry that you cannot play at the moment - but there is nothing we (as in we Community Manager) can do about it apart from keeping in touch with the NOC and keeping you updated once we get new information from them.

So bear with us, as soon as we hear something new, we will immediately let you know.
Thanks, that is a better answer

Lycan Nibbler

Forge Runner

Join Date: Sep 2006

AZ

Quote:
Originally Posted by highway View Post
With all due respect, that is hardly an answer. We STILL cannot PLAY!
I guess you dont play many games online - IMO anet do an above average job of keeping their servers up and working with decent connection with minimal service interuption. I just wish my cable provider could be anywhere close to being that good!

Soopa

Soopa

Frost Gate Guardian

Join Date: Nov 2008

Ljubljana/Slovenia

[WSC]

Mo/

So much panic when ppl are forced to spend some time in reality... Nuuuuu!

GODh

GODh

Jungle Guide

Join Date: Nov 2005

The Netherlands

BFTW and DLRR

Quote:
Originally Posted by Martin Kerstein View Post
Regina clearly states that our Network Operation team is aware of the issue - and that they are trying to fix it as we speak.

I am aware that the situation is not a pleasant one, and I am truly sorry that you cannot play at the moment - but there is nothing we (as in we Community Manager) can do about it apart from keeping in touch with the NOC and keeping you updated once we get new information from them.

So bear with us, as soon as we hear something new, we will immediately let you know.
All lies... this is what your website is saying:

Quote:
Network News


No current network news.

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Quote:
Originally Posted by Lycan Nibbler View Post
I guess you dont play many games online - IMO anet do an above average job of keeping their servers up and working with decent connection with minimal service interuption. I just wish my cable provider could be anywhere close to being that good!
Above average? are you mad!

Yes it is true that on some events we get insane lag, but its an event and things just might get quite busy, but on normal service anet has done fantastic imo, the ammount of downtime that guild wars has is very rare. even servers and networks go mad sometimes, and you cant really blame anet for it, because it happens everywhere.

gitterrost4

Pre-Searing Cadet

Join Date: Apr 2010

I think right now the Team has somethin better to do than update the Server news. It seems to be a pretty big Problem. All servers pretty much down for over three hours! This is exceptionally long for any IT-problem.

Phaern Majes

Phaern Majes

Desert Nomad

Join Date: Sep 2005

Anywhere but up

The Panserbjorne [ROAR]

R/Mo

Quote:
Originally Posted by GODh View Post
All lies... this is what your website is saying:
I'm not sure they ever update the network section of their website, as over the past 5 years I can only think of one time the servers were down for more than 5 minutes. That day is consequently the day guildwarsguru achieved the most members on the forums at one time.

"Most users ever online was 6,830, Mar 13, 2006 at 05:49 PM." Seem to remember that was for the rollback they did, when ectos were at the rare materials guy for 250g ea or some such crazy low price.

Be patient, regardless of anything else, they've definitely earned that for their near perfect uptime on their servers.

Elephantaliste

Krytan Explorer

Join Date: Nov 2008

adblockplus.or

network news are for planned maintenance or after fix reports of emergencies.

today we can't play, servers are down or horribly laggy
but there are never roll back* or crappy things like items losses or whatever happen in some other games

just hope next month will be free



*except exception

gitterrost4

Pre-Searing Cadet

Join Date: Apr 2010

Quote:
Originally Posted by Miss Presler View Post
Above average? are you mad!

Yes it is true that on some events we get insane lag, but its an event and things just might get quite busy, but on normal service anet has done fantastic imo, the ammount of downtime that guild wars has is very rare. even servers and networks go mad sometimes, and you cant really blame anet for it, because it happens everywhere.
I think you misunderstood the previous poster... you practically said the same thing.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

Quote:
Originally Posted by GODh View Post
All lies... this is what your website is saying:


Just because there's nothing on the site doesn't mean that the NetOp team isn't looking into the situation.

Lycan Nibbler

Forge Runner

Join Date: Sep 2006

AZ

Quote:
Originally Posted by Miss Presler View Post
Above average? are you mad!
No, I am not, but thank you for asking about the state of my health.

Fantastic is not a word I use when describing a game connection. Above average is a good thing. They are not the best I have experienced but are certainly above most - hence above average ... if you prefer then in the upper quartile

Phaern Majes

Phaern Majes

Desert Nomad

Join Date: Sep 2005

Anywhere but up

The Panserbjorne [ROAR]

R/Mo

Quote:
Originally Posted by Elephantaliste View Post
just hope next month will be free
/threadwin

Seriously that is priceless

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Is a game really that important that we get some of the rants posted? It seems like some people are like addicts who can't get their fix. Patience people.

highway

highway

Academy Page

Join Date: May 2009

Mo/

Quote:
Originally Posted by Lycan Nibbler View Post
I guess you dont play many games online - IMO anet do an above average job of keeping their servers up and working with decent connection with minimal service interuption. I just wish my cable provider could be anywhere close to being that good!
I guess you are correct. Spending 10,793 hours on GW in the last 21 months does not give me much time for anything else.

jax eaglesight

Pre-Searing Cadet

Join Date: Sep 2009

By the chest in the guild hall

dragon lords of order

R/Mo

just gotta say best ever ping of 363426

Ariovist Lynxkind

Ariovist Lynxkind

Lion's Arch Merchant

Join Date: Dec 2006

Lynxkind Atrium, Echovald Forest, Cantha

Death Bringers Union [DBU]

R/

*wonders if this is secretly a part of the whole War in Kryta thing...*

@highway: geez, chill. They know there is a problem, and they have said they are working on fixing it, and last I checked server issues for any game aren't exactly fixed by flipping a switch (unless it is to shut the game down entirely) so patience. No need to bite someones head off.

And also as others have pointed out, this is a rare occurrence.

lishi

Forge Runner

Join Date: Jul 2005

You need just to avoid euro district to dodge most of the lag.

Once i switched to int or american everything worked like a charm

Nadia Roark

Nadia Roark

Krytan Explorer

Join Date: Jan 2007

Tomb Refugees [ToRe]

Mo/Me

I'm getting a (seemingly neverending) background download going on. It went up to 400mB, but is either only giving me a file-by-file total or is starting over every few minutes. I think it's been at it for about a half an hour now.

dagrdagaz

dagrdagaz

Krytan Explorer

Join Date: Mar 2010

NL

E/N

unless u r stuck in the Euro dis atm, i cant get in the game so i cant get out of the Euro zone, lol.

I would REALLY like the option in the Character select screen to select a district there.

Menlai Littiz

Menlai Littiz

Academy Page

Join Date: Jan 2009

UK (Wales)

United in Battle [UIB]

W/

at time of writing cant log in at all... code=(040) atm

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Like before, I've had no problems. I've been in a few RA matches throughout the day as well.