password wont work...
born3ed
OK..i played guild wars non stop but i stopped for a long time. then a few months later i started playing. but my original password and email for user name wouldn't work. and i reset it and it still didnt work. please help. i am getting really frustrated...ANYONE
dagrdagaz
U did notice that u also have to enter the name of one of your characters ?!
born3ed
yes. one of my charachors name is just my email. and it wont work 
Darcy
Contact Support http://www.guildwars.com/support/default.php
They can help you as long as you have some proofs of ownership. Hopefully you gave correct details as to birthdate and address or at least remember the fake ones.
They can help you as long as you have some proofs of ownership. Hopefully you gave correct details as to birthdate and address or at least remember the fake ones.
born3ed
would e mail or web support be faster?
Fate Crusher
Web Support is what i usually use. The two are actually linked and you will receive e-mails to notify you that they have replied.
Expect the first reply to be an automated response. I'm not sure how long it could take because i haven't used them in a while, but i have a feeling it could take 3-5 days if not more.
Expect the first reply to be an automated response. I'm not sure how long it could take because i haven't used them in a while, but i have a feeling it could take 3-5 days if not more.
born3ed
this is really confusing. this is my first time. i checked my yahoo and i guess that's the automatic that i got. so now i just wait for them to send me help now?
Phaern Majes
My guess would be that your account was hacked at some point when you weren't playing. If they deleted your characters then entering that characters name will no longer work. You might try leaving that field blank and seeing if you can get in that way. But just do what others have said, get ahold of support and see if they can help ya.
Archress Shayleigh
Quote:
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Originally Posted by Fate Crusher
Web Support is what i usually use. The two are actually linked and you will receive e-mails to notify you that they have replied.
Expect the first reply to be an automated response. I'm not sure how long it could take because i haven't used them in a while, but i have a feeling it could take 3-5 days if not more. |