Possibly need some sort of "support guide" sticky?

Mr. G

Mr. G

Desert Nomad

Join Date: Jul 2006

S. Wales

Mo/Me

Q&A is overflowing with "I got banned", "I forgot my password", "I don't know my character name" threads.

Just wondering if theres any merit to making a sticky with a basic rundown of:
How to contact support What to expect from support How to make the most of support
  • etc
    I'll write it myself if I have to - just wondering if you think it's needed first.
  • cosyfiep

    cosyfiep

    are we there yet?

    Join Date: Dec 2005

    in a land far far away

    guild? I am supposed to have a guild?

    Rt/

    that would be a good idea if people actually READ the stickies....though adding it to the FAQ (if its not already there) and then sending them to the faq is probably good.

    Neo Nugget

    Neo Nugget

    Site Contributor

    Join Date: Jan 2006

    R/

    We have a general FaQ in Q and A. I don't think many people use it though.

    Users generally create the thread with their problem, and others usually resolve it in a timely manner. They don't really bother me that much.