Gane Crashes in full screen mode ?

SillyBunny

Ascalonian Squire

Join Date: Jul 2008

Hi, whenever I play in full screen mode on my new PC, the game crashes my PC...the screen goes black and only option to reboot, it usually happens randomly within the first hour or starting the game.

PC is AMD II phenom quad core, 8gb ram, crossfire ati radeon hd 5750 graphics and windows 7 64 bit home premium.

Any ideas ? Already tried disabling dwm.exe but that didnt help

Elder III

Elder III

Furnace Stoker

Join Date: Jan 2007

Ohio

I Will Never Join Your Guild (NTY)

R/

is your power useage in Windows set to Performance mode? Also, what video card drivers are you using?

SillyBunny

Ascalonian Squire

Join Date: Jul 2008

the power plan thing is set to balanced, and the drivers are the ATI ones version 8.753

Thanks

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Just searched the ATI driver update site, latest version appears to be 10.7:

http://game.amd.com/us-en/drivers_ca...indows-7-64bit

If that doesn't solve it, do you receive any error messages or warnings?

Argious

Pre-Searing Cadet

Join Date: Aug 2010

Shugo Tenshi

R/Mo

Is your Windows 7 up to date? And are you able to get to task manager (ctrl+alt+del) while in this black screen?

I had a similar black screen when I first booted GW on my windows7 this past weekend. (It was a fresh installation of GW on a new computer.) I had to forcefully reboot the computer, but after the reboot and software updates, I haven't been having any problems.

As some-1 already mentioned, try updating all your drivers.

SillyBunny

Ascalonian Squire

Join Date: Jul 2008

They are the drivers I have, the package is 10.7 but the actual display drivers themselves show 8.753.

And no it just happens with no warning messages (ocaisionally it doesnt black screen just sticks on whereever I was at the time). But its always permanent, no way out of it using task manager etc.

End

End

Forge Runner

Join Date: Jan 2008

Rubbing Potassium on water fountains.

LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember)

N/A

Quote:
Originally Posted by SillyBunny View Post
They are the drivers I have, the package is 10.7 but the actual display drivers themselves show 8.753.

And no it just happens with no warning messages (ocaisionally it doesnt black screen just sticks on whereever I was at the time). But its always permanent, no way out of it using task manager etc.
I have been hear about people having trouble with the most recent set of ati drivers...while I don't remember what was going on and what not...you could try older drivers...

Also..I have had a similar problem recently where it did a similar thing...and really my comp was just getting pissed at me for trying to go to an akward resolution...so make sure the in game resolution syncs with your monitors...

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

If you already have the latest drivers then it could be an issue with them as End said. It might also be worth opening your case up and cleaning any dust out just in case the card is overheating.

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Make sure all of your drivers and Windows are up to date. Just because the screen goes black, doesn't mean it's the graphics driver that is causing the problem.

SillyBunny

Ascalonian Squire

Join Date: Jul 2008

checked inside, its a pretty new pc, and theres no real dust yet, i have GW set same resolution as windows, and made sure all drivers are up to date as wel as windows.

*waits to see what happens next*

End

End

Forge Runner

Join Date: Jan 2008

Rubbing Potassium on water fountains.

LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember)

N/A

Quote:
Originally Posted by SillyBunny View Post
checked inside, its a pretty new pc, and theres no real dust yet, i have GW set same resolution as windows, and made sure all drivers are up to date as wel as windows.

*waits to see what happens next*
did you try rolling back to older graphics drivers?


lvl up user title

SillyBunny

Ascalonian Squire

Join Date: Jul 2008

solution from tech support is to run guild wars with the command line -DX8
no idea what it does and why it works, but it doesnt crash any more so thanks for suggestions.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

All that new-ish gear and the latest OS and the fix is to run it in DX8 mode?

Bizarre.