Account Ban

ziplex

Academy Page

Join Date: Jan 2009

W/

He guys

As many others i have spent a lot of time this weekend farming raptors for grog
Tonight i was stood in rata talking to a guild mate and suddenly i get perma banned for what reason i have no idea
i have sent an email to support with all info i can think off

but was just wondering what you guys think my chances are of getting my account back ?

kzolee

Pre-Searing Cadet

Join Date: Feb 2008

The same thing happened to me!

edit: I sent this forum thread to the support.

Marty Silverblade

Marty Silverblade

Administrator

Join Date: Jun 2006

This thread is useless. We can't help you. We don't know your circumstances or your history, etc. The only real answer we can give you is that you may or may not get your account back.

PS: You probably got banned because they thought you were a farming bot.

Eragon Zarroc

Eragon Zarroc

Atra estern?? ono thelduin

Join Date: Jan 2008

Madness Incarnate

[Duo]

W/P

Anet must be getting pretty ban crazy >_<

contact support and hope for the best.

Lord Dagon

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

Quote:
Originally Posted by Eragon Zarroc View Post
Anet must be getting pretty ban crazy >_<

contact support and hope for the best.
probably the same deal that they had with the assassin farmers in ToPK. Ban alot of bots adn if they catch people that werent in the net they just say "screw it" and work it out whenever they dang well please.

X Ghoul

Frost Gate Guardian

Join Date: Dec 2009

IGN: X Ghoul

Mega M O R P H I N Power Ranger [pR]

Rt/W

Can some1 just make a sticky on account bans so we don't get 2 of these kind of threads a month and how NONE OF US CAN HELP YOU

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

OP wasn't asking for help, just wanted our opinion on his chances of recovering his account. My opinion is "we don't know" as no one has any statistics. Sometimes wrongly banned players come back here and tell us they got reinstated, but usually they don't bother.

Light And Peace

Academy Page

Join Date: Aug 2010

I was banned wrongfully over at TOPK about a month ago. First thing to do, is contact support. If you don't have any luck over 1 week, then go to gaile's page in wiki and post there.

I can tell you that if you truly are innocent, they will also look for other things that might cause you to be banned. Like any scamming, or any other activity against the eula.

Also, during the mass ban of 3700 people there were several people who raptor farmed often that got banned saying that they were bots, and some of them never got their accounts back.

The problem is that certain characteristics of what you do in regards to timing and what commands you have, what order your skills are in, may make you a candidate for being banned.

Their test may be sensitive to catch bots, but not specific enough to weed out the false positives. I have posted on gaile's page about this in particular.

http://wiki.guildwars.com/wiki/Feedb...0823-003399.5D

I want to encourage to tell support to be vigilant in developing a good false positive test to get good rule abiding players from getting banned.

Since I got banned at TOPK, I have decided to stop farming vaettirs, raptors, topk or any other solo farm that is easy to do in a short period of time.

The only solo farm I do is smites in UW with a W/ME build, which I hope is complicated enough that through the way I play I can show that I'm human and not seem to be a bot to their bot detection schemes.

Angel Killuminati

Angel Killuminati

Krytan Explorer

Join Date: Apr 2007

UK

It's terrible really, but I can see why Anet might sense suspicion. But it's a game where people play to each of their own enjoyment.

If someone wants to repeatedly kill the same group of enemies for 'fun' then a ban shouldn't be the outcome (I know some are because of potential bots, I can see that). I just mean looking at it from a general viewpoint.

Measures are already put in place by Anet with various nerfs, drop rates reduced etc to hopefully stop exploits during farming an item or items, but to accidentally, or purposely ban someone from a game because they are doing something over and over is extremely unfair - combined with them not doing a thing about it.

Age

Age

Hall Hero

Join Date: Jul 2005

California Canada/BC

STG Administrator

Mo/

I got a yellow worded announcement in my chat box about bots and rmts and it said we have banned 3700 or 000 something like that.I wasn't even farming as went on a run to get collectors item with henchies in toe.

I asked friend if he got it and said no.

Blood_Creature

Ascalonian Squire

Join Date: Apr 2009

-

Quote:
Originally Posted by Age View Post
I got a yellow worded announcement in my chat box about bots and rmts and it said we have banned 3700 or 000 something like that.I wasn't even farming as went on a run to get collectors item with henchies in toe.

I asked friend if he got it and said no.
Everyone get it when they log in.(atleast my fellowship)

ziplex

Academy Page

Join Date: Jan 2009

W/

well had a response from support and its not good lol

we have reviewed your case again and can confirm that your account has been rightfully banned for botting. Therefore we won't unban your account and won't accept any further appeals regarding this.

Thank you for your understanding.


o well move onto another game i suppose

Light And Peace

Academy Page

Join Date: Aug 2010

Well, ziplex, me and a few others were told that they had evidence we were using 3rd party programs, but when they actually looked, they made a mistake.

I encourage you to continue to email them if you really didn't use a 3rd party program. Look at my page on wiki and you'll see the crap responses they sent me before they unbanned me.

http://wiki.guildwars.com/wiki/User:Light_and_Peace

nicpid

Ascalonian Squire

Join Date: Dec 2008

SRB

W/Me

try spamming them to death with your appeals, and than if ur innocent they ll unban u if u r not they ll filter u...

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

The problem, of course, is that an efficient farming pattern is the same whether you are a real person in control or a bot program in control. (Several years back we had a forum member (mod?) whose forum title was "Banned from Farming," or something similar, due to the number of times he had been reinstated.) It is almost impossible to differentiate between the two. The best advice is to alter your patterns periodically so that you are showing a more "human" profile to the detection programs.

But yes, keep emailing, but remain polite. They aren't required to respond to messages full of verbal abuse.

ruk1a

ruk1a

Wilds Pathfinder

Join Date: May 2008

UR MOM LOL

ATTACK OF THE KILLER TOMATOES

A/

anet enjoys banning it's players for well... playing the game. in short, don't farm popular area's or you'll get the ban hammer. i only run with guildies or pugs and never solo... been safe so far. i highly doubt you'll get your acc back. time to move on to another game as you said :/

Jk Arrow

Jk Arrow

Lion's Arch Merchant

Join Date: Nov 2008

WI

Dark Phoenix Risin [DPR]

R/

Talk to a friend in chat while farming. They can pull chat logs to see you were having a conversation at the time you were farming. Kinda hard for a bot to do that...

rb.widow

Lion's Arch Merchant

Join Date: Jul 2009

Quote:
Originally Posted by Jk Arrow View Post
Talk to a friend in chat while farming. They can pull chat logs to see you were having a conversation at the time you were farming. Kinda hard for a bot to do that...
Thats what i do, i make a point of talking to alliance chat/guild chat, and taking breaks while farming etc, i do a fair bit of solo farming as do alot of my friends, and none of us have ever been banned, i have total lack of trust in support though, they get it wrong so many times and come back with the, thats our final answer only to be proved wrong later,

The fact that the OP of this topic stated after he got a reply was, oh well time to move to a new game, would suggest he did do something wrong, instead of fighting for the account back.

Whether or not hes guilty is one thing, but with Anet getting to many innocent players banned and just throwing them back with the, we have closed the case tough luck, makes me really wonder about buying GW2.

wilebill

wilebill

Desert Nomad

Join Date: Dec 2005

Mt Vernon, Ohio

Band of the Hawk

W/Mo

I no longer farm raptors. In fact I farm very little, not that I really need to. But farming raptors was fun; however it is now fun that I cannot risk having anymore. The only time I fire up a farming build now is for Nick the Traveler. Like the rest of my guild, I am on once or twice a week at most.

Problem here is that all GW farming is for drops, or chest runs. It is really not set up for farming. So it all gets very repetitious.

In a game like WoW you can go out and mine, or collect herbs, or fish. And then further amuse yourself with crafting or playing with the Auction House. Or go adventure through an area hoping for a rare drop. In WoW your character is always a farming build. To be sure, WoW will ban you for botting. But they also have live GMs and they do not make mistakes very often.

I really hope that GW 2 has much more for those of us who like to farm. If it does not, WoW will still win in the end.

ruk1a

ruk1a

Wilds Pathfinder

Join Date: May 2008

UR MOM LOL

ATTACK OF THE KILLER TOMATOES

A/

Quote:
Originally Posted by wilebill View Post
I no longer farm raptors. In fact I farm very little, not that I really need to. But farming raptors was fun; however it is now fun that I cannot risk having anymore. The only time I fire up a farming build now is for Nick the Traveler. Like the rest of my guild, I am on once or twice a week at most.

Problem here is that all GW farming is for drops, or chest runs. It is really not set up for farming. So it all gets very repetitious.

In a game like WoW you can go out and mine, or collect herbs, or fish. And then further amuse yourself with crafting or playing with the Auction House. Or go adventure through an area hoping for a rare drop. In WoW your character is always a farming build. To be sure, WoW will ban you for botting. But they also have live GMs and they do not make mistakes very often.

I really hope that GW 2 has much more for those of us who like to farm. If it does not, WoW will still win in the end.
WoW you mention WoW a lot in that there post bro WoW

sunsmoon

Pre-Searing Cadet

Join Date: Sep 2005

Modified Soul Society [SOUL]

Quote:
Originally Posted by wilebill View Post
In WoW your character is always a farming build.
Not true, take a gander at the Healing specs. It's less of an issue due to dual-spec, but that also depends on what you're doing in the game. A competitive PVE healer or tank is likely to have two healing or tanking specs. A semi-competitive PVEr who plays a class that can tank or heal may have one of those as his/her off spec (and either dps, tanking, or healing as his/her main spec). "Your character is always a farming build" only pertains to DPS classes, and even then there are more efficient farming builds compared to PVE or PVP builds.

Quote:
To be sure, WoW will ban you for botting. But they also have live GMs and they do not make mistakes very often.
They don't make mistakes "very often" because they do huge ban waves (once or twice a year, at most). In those ban waves, which cover an estimated 100-500k accounts, there are a lot of false positives. They tend to get less publicity than Guild Wars bans. Check out the ban in Oct/Nov before the Burning Crusade was released. A significant portion of those bans were placed on Linux users using things like WINE to run world of warcraft in a windows-like environment.

ziplex

Academy Page

Join Date: Jan 2009

W/

Quote:
Originally Posted by rb.widow View Post
Thats what i do, i make a point of talking to alliance chat/guild chat, and taking breaks while farming etc, i do a fair bit of solo farming as do alot of my friends, and none of us have ever been banned, i have total lack of trust in support though, they get it wrong so many times and come back with the, thats our final answer only to be proved wrong later,

The fact that the OP of this topic stated after he got a reply was, oh well time to move to a new game, would suggest he did do something wrong, instead of fighting for the account back.

Whether or not hes guilty is one thing, but with Anet getting to many innocent players banned and just throwing them back with the, we have closed the case tough luck, makes me really wonder about buying GW2.
i have no way given up on getting my account back but up to now all my emails are going un answered
but i will keep trying
i am totaly inocent of botting or cheating in anyway

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

If you haven't gotten a response from NCSoft support you can try emailing [email protected] and put WRONGFUL BAN in the subject line. Give them all your account info (they don't need your password) and the ticket number from your support contact. Another last ditch help source is Gaile Gray through her wiki page. http://wiki.guildwars.com/wiki/User_...Support_Issues

MrTickle

MrTickle

Lion's Arch Merchant

Join Date: Aug 2006

delete this account

N/

Can't you get a refund?

If i ever get a wrongful ban for farming I'll try to get a refund for all my purchases and i bought everything including panes, makeover & BMP

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

@MrTickle - the answer is no. If you violate the rules then you have no basis for a refund. It would be like asking the state for a refund on your driving license after the court suspends it.

Read the Legal stuff on guildwars.com http://www.guildwars.com/support/legal/

ziplex

Academy Page

Join Date: Jan 2009

W/

hey guys

just to let you know i got my account back hipppeeeeeee