GW crashing, MW2 does not!

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

Hi, im having a weird problem. When i play gw quite often my computer crashes and goes into bluescreen. However this does not happen when im playing f.ex cod modern warfare 2. Any ideas what might be wrong? Tried reinstall of gw.

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Hi, what Operating System and Graphics Card are you using? (try checking your graphics card manufacturers website for driver updates and install any if found). Secondly, can you post the error messages you are getting from the BSOD (see here for info - basically where the arrows are pointing are the error messages, if you could post your bsods' version of those along with the "Technical Information" section it would be a great help).

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

Mobo: Asus P5Q P45 Pro turbo
CPU: Intel Core 2 Quad Q8400
GPU: Sapphire Radeon HD 5770 Vapor-X
RAM: 4GB Corsair ram
PSU: Chieftec 650W

I'll see what the bsod says next time it shows up

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Cool, in the meantime just do the usual troubleshooting steps

- Update Graphics/System Drivers
- Delete GWs and Re-download with '-image' command

On a side note, have you installed or changed anything recently?

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

IRQL_NOT_LESS_OR_EQUAL


STOP: 0x0000000A


Got a picture if needed, but its huge so i dont want to upload if not needed : )
Well I did install daemon tools, but deleted it when i started getting bluescreens.

I have already reinstalled GW with the -image command. Will try updating graphics drivers.

Edit: itsn't it quite weird that this only happens in GW tho?

Edit2: Okey, WhoCrashed just analyzed my 8 crash dumps and reports that 7 out of 8 was likely crashed by ntoskrnl.exe. Thats gotta be a clue?


Dumps


Also:

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

This will tell you how to analyse the CBS.log, that file will [hopefully] contain the corrupt file which is causing your BSOD:

http://support.microsoft.com/kb/928228

Also might be worth reading: http://www.winvistaclub.com/t3.html

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

I didnt really understand how to analyze the CBS log.. If its not too much hassle could you try?

http://rapidshare.com/files/421765061/CBS.log

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

I took a look at your log file, the corrupted file is in C:\Windows\SysWOW64\" this contains all of the files needed to run 32 bit applications:

Quote:
Originally Posted by CBS.log
CSI 00000280 [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui";

CSI 000002de [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
I'm guessing iassdo.dll.mui is what's causing your problem and as the backed up version is also corrupt it cannot be repaired, if you still have your installation CD try re-running SFC via that and it should restore the file from the CD instead.

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

Quote:
Originally Posted by some-_1 View Post
I took a look at your log file, the corrupted file is in C:\Windows\SysWOW64\" this contains all of the files needed to run 32 bit applications:



I'm guessing iassdo.dll.mui is what's causing your problem and as the backed up version is also corrupt it cannot be repaired, if you still have your installation CD try re-running SFC via that and it should restore the file from the CD instead.
Wow thanks a ton! Hopefully last question, how do i run SFC via the CD?

Edit: nvm, think i may have found out CMD and the same command just this time in the recovery mode you load from cd right? Wow im horrible at explaining

Edit2: Hmm, when I try the above it tells me "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.".
Should I let windows boot completely and then run SFC with the CD inside my drive?

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Boot to your installation CD and when you get to the install menu you'll get several options, choose "Repair Your Computer" (or something similar), Choose your OS, and then choose "Use Recovery Tools..." from the dialogue box which appears, you'll then be greeted with a list of options just choose Command Prompt from the list. I'm assuming you should be able to use SFC from the CD, if you can't then the only other option is to re-format.

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

Quote:
Originally Posted by some-_1 View Post
Boot to your installation CD and when you get to the install menu you'll get several options, choose "Repair Your Computer" (or something similar), Choose your OS, and then choose "Use Recovery Tools..." from the dialogue box which appears, you'll then be greeted with a list of options just choose Command Prompt from the list. I'm assuming you should be able to use SFC from the CD, if you can't then the only other option is to re-format.
See edits on above post Tbh I might just backup GW, MW2 and a couple of other stuff and just format the entire drive.. As long as it isnt hardware failure im happy : D

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Ah must've been writing my message as you edited yours

It doesn't appear to be a hardware failure (generally "STOP - Page Fault in Non Paged Area" tends to be a driver issue), but you could still check by running MemTest86+, scan disk etc to be on the safe side. As it appears to be a system file which is corrupt, repairing without reinstalling can be tricky so a reinstall probably wouldn't be a bad idea. You could also try doing a System Restore to a few days before this issue began if it's fairly new, however SR sometimes doesn't really do much if anything (or at least that's my experience of it).

AthenaNeiro

Ascalonian Squire

Join Date: Sep 2010

W/

Quote:
Originally Posted by some-_1 View Post
Ah must've been writing my message as you edited yours

It doesn't appear to be a hardware failure (generally "STOP - Page Fault in Non Paged Area" tends to be a driver issue), but you could still check by running MemTest86+, scan disk etc to be on the safe side. As it appears to be a system file which is corrupt, repairing without reinstalling can be tricky so a reinstall probably wouldn't be a bad idea. You could also try doing a System Restore to a few days before this issue began if it's fairly new, however SR sometimes doesn't really do much if anything (or at least that's my experience of it).
Yep, I'll definitely run memtest.
Thanks alot for your help! You have been VERY helpful

Gerroh Darksyde

Gerroh Darksyde

Ascalonian Squire

Join Date: Mar 2007

Ontario, Canada

Il Skinny Puppy Il [SP]

N/

MW2 is a better game.
There's your explanation.

Rol

Krytan Explorer

Join Date: May 2006

N/

Quote:
Originally Posted by Gerroh Darksyde View Post
MW2 is a better game.
There's your explanation.
That's a lie ;/

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Quote:
Originally Posted by Gerroh Darksyde View Post
MW2 is a better game.
There's your explanation.
Is that Mech Warrior 2, Modern Warfare 2, Mario Warz 2, or some other random MW2? And, beter than what, and in what way?

AnonymousViking

Pre-Searing Cadet

Join Date: May 2011

Thor Thorsen

Rt/N

This happens to me when I try to go and buy things at the trading post either my screen freezes up on me or my computer crashes. Thought I was the only one since this is the first time I have seen anyone else have the same problem.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

Quote:
Originally Posted by AnonymousViking View Post
This happens to me when I try to go and buy things at the trading post either my screen freezes up on me or my computer crashes. Thought I was the only one since this is the first time I have seen anyone else have the same problem.
guildwars has no trading post--perhaps you are thinking gw2...that is a different game and has its own forums. Please post on them if that is the case.