European Network Maintenance

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

We just posted the following update on Network News:

Quote:
Starting on Wednesday, September 29th, we will be performing preventative network maintenance in our Frankfurt datacenter. This will require a temporary interruption in service beginning at 06:00 AM GMT on that date, which will affect all European players.

We expect the downtime to be approximately one hour, although we will do everything we can to expedite the process. Thank you in advance for your patience and understanding during this rare interruption!
http://www.guildwars.com/support/net...ws/default.php

BlackSephir

BlackSephir

Forge Runner

Join Date: Nov 2006

A/N

That's great, and that's a lot coming from me!

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Good to hear they're fixing some of the euro server stuff. My buddies won't DC as much in HA!

Lord Dagon

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

awsome.makes me glad im american tho, need my daily dose of guild wars crack xD

Hells Fury

Hells Fury

Krytan Explorer

Join Date: Aug 2009

W/D

Reminds me that i have to do maintenance at my workplace.

Quote:
Starting on Friday, October 1st, i will be performing preventative network maintenance in our datacenter (i will be dusting out my work computer). This will require a temporary interruption in service beginning at 08:00 on that date, which will affect two thirds of employees there (there will be 60 angry people). I shall use nearby gas station that has pressurized air with a gauge to clean the dust.

I expect the downtime to be approximately one hour, although i will do everything ican to expedite the process. Thanks in advance for patience and understanding during this rare interruption and hopefully less angry calls then last time.
It's a good thing you work in gaming industry.

chiuna

Ascalonian Squire

Join Date: Jun 2005

LOST

E/

did the time change? I'm in Europe and my connection was uninterrupted throughout the mentioned time period. Does that mean I should expect interruptions later or is it done now?

distilledwill

distilledwill

Forge Runner

Join Date: Sep 2006

Blighty

The Legion of the Blue Blade

R/Mo

Well, thats fine by me - I won't be back until 5pm! At least some of the connection problems will be sorted.

St??phane Lo Presti

St??phane Lo Presti

ArenaNet

Join Date: Apr 2010

Seattle

Quote:
Originally Posted by chiuna View Post
did the time change? I'm in Europe and my connection was uninterrupted throughout the mentioned time period. Does that mean I should expect interruptions later or is it done now?
Network operations has confirmed to us that the maintenance has been completed. May be you played in a non-EU district?

chiuna

Ascalonian Squire

Join Date: Jun 2005

LOST

E/

Quote:
Originally Posted by Stéphane Lo Presti View Post
Network operations has confirmed to us that the maintenance has been completed. May be you played in a non-EU district?
Ah, I'm glad to hear it I left from international district so I guess I was on the American servers during that time. Thanks for the reply!

Lex

Lex

Lion's Arch Merchant

Join Date: Dec 2005

I really really hope that this was not any preparation to move GW Euro servers/datacenter to other location. After movement of US servers they are so crappy now.

aspi

aspi

Desert Nomad

Join Date: Jan 2010

eeew

N/Rt

I hope this will solve my terrible ping problem. Thanks.

Highlander Of Alba

Highlander Of Alba

Wilds Pathfinder

Join Date: Jan 2007

Real Rogue Clan

Rt/Mo

Well never had lagg for a very long time but,

Since 6p.m GMT have had nothing but rubberbanding, freeze, 007

this has even been on INT/ AM /EURO

AS from Scotland and part of the euro fix?? this has made matters a lot worse for myself.

Never had it so bad had to quit and hope that the fix / completed some time ago has prevented any log on on any account due to the probs above.

MArcSinus

MArcSinus

Frost Gate Guardian

Join Date: Mar 2010

The Netherlands

Are We Friends [NLT]

E/

Thnx for letting us know, saved me a deathlevel session.

Fluffy Kittens

Guest

Join Date: Dec 2009

Still having huge lags, never had any problem before this maintenance. They probably changed server so only german people don't have problems but everyone else has.

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Going to test it now, but thanks for the work anyway, it really needed some optimizing.

Mintha Syl

Mintha Syl

Desert Nomad

Join Date: Apr 2010

I'm having some lag, but I don't know if it depends from server changes (I don't think maintenance could change anything in bad???) cause I had it at times in the last few days. I hope it's just a temporary issue

Leek

Leek

Academy Page

Join Date: Jan 2009

W/

keep on getting 007s today. never normally get dc's yet today they seem to be happening every couple of hours

edit im in the uk

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Quote:
Originally Posted by Leek View Post
keep on getting 007s today. never normally get dc's yet today they seem to be happening every couple of hours

edit im in the uk
Looks like international districts and UK players are F'd right now. I've had three UK'ers err7 out of PvP matches in the last 10 mins.

Hopefully, this gets fixed soon.

Although, we did just load against some euros and only one of them made it in, which was nice.

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

So far i didnt notice any lag at all, traveling seems to go just a bit quicker as well, however some UK players in our guild have trouble staying connected.

Fluffy Kittens

Guest

Join Date: Dec 2009

Ok its quite bad these days.. gettin lags and errors for no reasons (I'm from croatia)

Mintha Syl

Mintha Syl

Desert Nomad

Join Date: Apr 2010

Quote:
Originally Posted by Rezz Anna Nicole View Post
Ok its quite bad these days.. gettin lags and errors for no reasons (I'm from croatia)
Yesterday I had a very high peak, don't know how much but I couldn't move for almost five minutes, or better, I thought I was moving but I wasn't, you know how it is. After it stopped medium ping was 16k, so...it's getting scary, and now I can tell for sure it's not my connection.

Smarty

Smarty

Krytan Explorer

Join Date: Mar 2008

England

Me/

I'm pretty certain that the problems with Guild Wars aren't due to my connection because I often play two accounts together on one computer, and my husband sometimes plays at the same time on his own computer on the same network. Our lags and disconnects don't always happen at the same time across all accounts.

Yesterday I was trading between my accounts in the GH and both lagged; one DCed the other didn't.

My husband was doing a HM Wanted quest in Kessex Peak and lagged then DCed just as he got to the last group by the portal into Kessex. After ranting for a few minutes he started over and lagged at exactly the same spot. I was out questing in Elona at the same time and didn't lag at all.

Last week I was chatting on one account in the GH while the other account picked up some ZQs from GToB US dist. The account I was chatting on was doing fine; the one in GToB was lagged to hell and back and DCed repeatedly - eventually I changed character, zoned to an english district, then changed back to the character picking up the quests and managed to do it without any lag at all.

Since the server move a few weeks ago, if I click "skip" too quickly at a cutscene (ie if I click as soon as the button appears rather than after a second or two), I DC, every time without fail. If I'm distracted or in a hurry, I forget that I have to wait, and click quickly - poof! DC. /sigh

The euro maintenance doesn't seem to have made any difference one way or the other to any of these things.

Fay Vert

Desert Nomad

Join Date: Apr 2006

R/

I've noticed a lot of problems the last few days. Two machines here, one DC the other not. Sporadic for a few minutes then everything fine again. No other internet service affected.