Installasion issues

ZinkZi

Pre-Searing Cadet

Join Date: Oct 2010

3 weeks ago i brought a new computer, and the cooperative system is Windows 7.
My previous computer was windows vista, here guild wars worked without issues.
However ive decided to pick up the game once more.
And tried to install the game on my newly brought computer (windows 7).
Trying the client from the official site, i got this message:
"Unable to install

The installer could not write Guild Wars to the specified directory. Please check that you have administrative access, that you have permission to install programs in the specified directory, and that there is sufficient space availible on the drive"

Trying the Disc, i got the same issue. ive got over 700 GB avaible space and im the only owner of this computer. I also tried "Run as administrator" but getting the same error/problem.

Please help me.

Kamatsu

Kamatsu

Moderator

Join Date: May 2005

Australia

This is likely an issue with privilege rights installing to "Program Files". What I would suggest is installing the game elsewhere - I have a "Games" directory I created off my main directory where I install all games (ie Guild Wars is installed to C:/Games/Guild Wars/"

What you might also want to do is check to see if User Access Control (UAC) is on or off. Now some ppl might not agree, but I would suggest disabling this. This might/should resolve the issue that your having - you can always re-enable it afterwards if you want it on.

To disable UAC go to your Control Panel, go to User Accounts and then select the option "Change User Account Control Settings", drag the bar to the bottom, click ok... and then re-start the computer if it doesn't automatically restart.

ZinkZi

Pre-Searing Cadet

Join Date: Oct 2010

Quote:
Originally Posted by Kamatsu View Post
This is likely an issue with privilege rights installing to "Program Files". What I would suggest is installing the game elsewhere - I have a "Games" directory I created off my main directory where I install all games (ie Guild Wars is installed to C:/Games/Guild Wars/"
I also tried this, and it didnt work either. Also did properties and run as windows vista / xp. Failed also.

Quote:
Originally Posted by Kamatsu View Post
What you might also want to do is check to see if User Access Control (UAC) is on or off. Now some ppl might not agree, but I would suggest disabling this. This might/should resolve the issue that your having - you can always re-enable it afterwards if you want it on.

To disable UAC go to your Control Panel, go to User Accounts and then select the option "Change User Account Control Settings", drag the bar to the bottom, click ok... and then re-start the computer if it doesn't automatically restart.
I emailed support also, and they suggested this aswell. Gonna give it a try. Thanks for replying and i will notify in this thread if it worked or not.

ZinkZi

Pre-Searing Cadet

Join Date: Oct 2010

@Kamatsu
What you suggested did not work at all, still getting the same error as before.

some-_1

some-_1

Lion's Arch Merchant

Join Date: Jan 2008

Reading, England

Zaishen Masters [ZM]

R/

Installing to C:\ wont work as on Windows 7 it is locked down. Just to clarify, you are defiantly on an Administrator account? Guild Wars is set to "Run as Administrator" and UAC is disabled but you're still getting the error?

You could try to take ownership of the Program Files folder, rather than me type it out and confuse you I googled this tutorial:

http://www.blogsdna.com/2159/how-to-...-windows-7.htm

Grant your account Full Control over the folder and all sub-folders and then re-run the installer.

If all else fails you could try installing to your Desktop or Documents folder.

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

Quote:
Originally Posted by Kamatsu View Post
(ie Guild Wars is installed to C:/Games/Guild Wars/
Just to avoid confusion, that should be C:\Games\Guild Wars\ - the slashes have to go the proper* way.

* proper for Windows and DOS